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Reviews

4.0 / 5Very Good
24 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Submarine Monument (Monumen Kapal Selam)
    5 min walk
  • Popular Location
    Surabaya Plaza Shopping Mall
    8 min walk
  • Popular Location
    Grand City Surabaya
    14 min walk
  • Airport
    Surabaya (SUB-Juanda)
    38 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Superior Double or Twin Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details
  • Superior Double or Twin Room - New Year Eve Package (Free Breakfast, Buffet Dinner & Party Kits)

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More details

About this area

Surabaya

The WIN hotel is located in Surabaya. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Grand City Surabaya. Surabaya Zoo and Suroboyo Carnival Night Market are also worth visiting.

Popular Location

What's nearby

  • Submarine Monument (Monumen Kapal Selam) - 5 min walk
  • Surabaya Plaza Shopping Mall - 8 min walk
  • Grand City Surabaya - 14 min walk
  • Tunjungan Plaza - 18 min walk
  • Rumah Sakit Umum Daerah Dr. Soetomo - 13 min drive

Getting around

  • Surabaya Gubeng Station - 15 min walk
  • Surabaya (SUB-Juanda) - 38 min drive

Restaurants

  • I-Cafe – Restaurant offering international cuisine. Serves breakfast and lunch daily.

About this property

The WIN hotel

Hotel with free breakfast, near Grand City Surabaya
This hotel features a restaurant, spa services, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 90 rooms offer free WiFi, room service, and LCD TVs with cable channels. Premium bedding, coffee makers, and free bottled water are among the other amenities available to guests.
The WIN hotel offers 90 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with cable channels.
Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free buffet breakfast
1 restaurant
Room service available

Things to do

Spa services

Family friendly

Dry cleaning service
Laundry facilities

Conveniences

Free newspapers in lobby

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Indonesian

Business services

Business center
Meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Premium bedding

Bathroom

Free toiletries
Shower

Entertainment

Cable channels
LCD TV

Food and drink

Coffee/tea maker
Free bottled water

More

Desk
Iron/ironing board (on request)
Safe
Slippers

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 175000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets and no service animals are allowed at this property. Alcohol is not permitted at this property.

Property is also known as

  • WIN hotel Surabaya
  • WIN Surabaya
  • The WIN hotel Hotel
  • The WIN hotel Surabaya
  • The WIN hotel Hotel Surabaya
4.0

Very Good

5 - Excellent
9
4 - Good
9
3 - Okay
4
2 - Mediocre
1
1 - Poor
1
4.2
Cleanliness
4.0
Service and Staff
4.2
Property condition

3/5

  • Liked: Staff & service, room comfort

Good location, good price, a little tired

Hotel is a well located budget option. Rooms are a bit tired but have everything you need. Main gripe is that they don't include breakfast even though it is advertised as such

Stayed 1 night in Jul 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2017

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal hotel

Very nice, friendly , helpful staff. Good breakie, centrally located, 5 min walk from the main railway station. Good, clean and comfortable hotel. Definitely would stay this hotel again

Stayed 1 night in Dec 2017

3/5

  • Liked: Cleanliness, property conditions & facilities, room comfort

Complete fasilities

Hotel provide complete fasilities in room. Near to train statiom and easy access

Stayed 1 night in Oct 2017

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2017

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