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Indoor pool
LCD TV, fireplace
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk

Guest reviews

4.1/5 Very Good
60 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided

Map

Explore the area

Popular LocationJinji Lake10 min drive
Popular LocationFerris Wheel Paradise15 min drive
Popular LocationYuanrong Times Square19 min drive
AirportWuxi (WUX-Shuofang)67 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, City View
  • Room, 2 Double Beds, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking, City View
  • Premium Room, 1 King Bed, Lake View

    Room amenities

    • Partial lake view
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed, Lake View
  • Premium Room, 2 Double Beds, Lake View

    Room amenities

    • Partial lake view
    • Sleeps 3
    • 2 Double Beds
    More detailsPremium Room, 2 Double Beds, Lake View
  • Premium Suite, 1 Bedroom, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Suite, 1 Bedroom, Non Smoking, City View
  • Suite, 1 Bedroom, Lake View

    Room amenities

    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Lake View
  • Executive Suite

    Room amenities

    • Partial lake view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite
  • Imperial Suite

    Room amenities

    • Partial lake view
    • Sleeps 3
    • 1 King Bed
    More detailsImperial Suite
  • Room, 1 King Bed, Lake View

    Room amenities

    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Lake View

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Suzhou

Located in Suzhou's Wuzhong neighborhood, Four Points by Sheraton Suzhou is near a train station and on a lake. Suzhou Culture and Arts Center and Suzhou Pingtan Museum are cultural highlights, and some of the area's attractions include Ferris Wheel Paradise and Jingsi Garden. Be sure not to miss outdoor adventures like rock climbing, ecotours, and hiking/biking trails, or hop on a bike rental nearby and take a self-guided tour around Suzhou.
Visit our Suzhou travel guide
View in a map
Popular Location

What's nearby

  • Jinji Lake - 10 min drive
  • Ferris Wheel Paradise - 15 min drive
  • Suzhou International Expo Center - 19 min drive
  • Yuanrong Times Square - 19 min drive
  • Suzhou Culture and Arts Center - 21 min drive

Getting around

  • Suzhou Railway Station - 30 min drive
  • Pudong Intl. Airport (PVG) - 78 min drive

Restaurants

  • The Eatery — 1 min walk
  • China Spice — 1 min walk

About this property

Four Points by Sheraton Suzhou

Family-friendly Suzhou hotel in Wuzhong with 2 restaurants
This hotel features 2 restaurants, a marina, and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a health club, a bar/lounge, and coffee/tea in a common area. All 280 individually furnished rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests will find upscale amenities like private pools and fireplaces, along with thoughtful touches including bathrobes and slippers.
Four Points by Sheraton Suzhou offers 280 air-conditioned accommodations with private pools and private plunge pools. These individually furnished accommodations include fireplaces. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free valet parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 138 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Playground

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (19368 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina onsite
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Private plunge pool
  • Private pool
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 290.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 138 per person (approximately)
  • Rollaway bed fee: CNY 290.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitizer
The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Sheraton Hotel Suzhou
Four Points Sheraton Suzhou
Four Points Suzhou
Sheraton Four Points Suzhou
Sheraton Suzhou
Suzhou Four Points Sheraton
Suzhou Sheraton
Four Points Sheraton Suzhou Hotel
Four Points by Sheraton Suzhou Hotel
Four Points by Sheraton Suzhou Suzhou
Four Points by Sheraton Suzhou Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at Four Points by Sheraton Suzhou and receive a full refund?
Yes, Four Points by Sheraton Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Suzhou cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool and a children's pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM–anytime.
What time is check-out at this hotel?
Check-out is at noon.
Does Four Points by Sheraton Suzhou provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Four Points by Sheraton Suzhou located?
This family-friendly Suzhou hotel is located on a lake, 2.7 mi (4.3 km) from Jinji Lake, and within 6 mi (10 km) of Ferris Wheel Paradise and Suzhou Culture and Arts Center. Yuanrong Times Square and Suzhou International Expo Center are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Four Points by Sheraton Suzhou

4.1
Very Good
5 - Excellent
20
4 - Good
29
3 - Okay
10
2 - Mediocre
1
1 - Poor
0
4.3
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 4 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Pleasant stay.

    Pleasant stay.

    Stayed 4 nights in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    clothesline is a good, but better on the wall equiped with more hangers for washed clothes.

    Stayed 2 nights in Jul 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    good parking, quiet, good staff at receiption, walking around is a nice experience.

    Stayed 1 night in Jul 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Room is very clean, breakfast is very good. The location is quiet and very nice. However, it a little bit far away from Suzhou interested points if you take the metro.

    Stayed 2 nights in Apr 2019