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Indoor pool
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Guest reviews

4.4/5 Excellent
600 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Restaurant
Kitchen

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

AirportSyracuse, NY (SYR-Hancock Intl.)12 min drive
Popular LocationLe Moyne College12 min drive
Popular LocationSt. Joseph's Hospital Health Center12 min drive
Popular LocationSyracuse Stage14 min drive

Choose dates to view prices

  • One king one bedroom whirlpool suite

    4.3/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsOne king one bedroom whirlpool suite
  • One king bed

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsOne king bed
  • Accessible one king bed room

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsAccessible one king bed room
  • One king bed junior suite

    3.6/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsOne king bed junior suite
  • One king bed with sofabed

    4.5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsOne king bed with sofabed
  • Two queen beds

    4.9/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsTwo queen beds
  • Room, Accessible

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, Accessible
  • Room, 1 King Bed, Accessible

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible
  • Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 1 King Bed (With Drinks-Snacks)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed (With Drinks-Snacks)
  • Room, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking

About this area

East Syracuse

Located in East Syracuse, Hilton Garden Inn Syracuse is near the airport and near a train station. Erie Canal Museum and Museum of Science and Technology are cultural highlights, and travelers looking to shop may want to visit Destiny USA. Check out an event or a game at Carrier Dome, and consider making time for Rosamond Gifford Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

Visit our East Syracuse travel guide
Map
Popular Location

What's nearby

  • NBT Bank Stadium - 9 min drive
  • Erie Canal Museum - 10 min drive
  • Le Moyne College - 12 min drive
  • St. Joseph's Hospital Health Center - 12 min drive
  • Syracuse Stage - 14 min drive

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Albany Intl. Airport (ALB) - 144 min drive

Restaurants

  • Wild Goose Pub — 1 min walk
  • Jimmy John's - 12 min walk
  • Justin's Tuscan Grill - 16 min walk
  • Grimaldi's - 17 min walk
  • Ruby Tuesday - 19 min walk

About this property

Hilton Garden Inn Syracuse

3-star hotel with restaurant and indoor pool
A restaurant, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub, and coffee/tea in a common area. All 100 rooms feature kitchens with refrigerators and microwaves, plus free WiFi, free wired Internet, and LCD TVs with digital channels. Guests will also find pillowtop beds, sofa beds, and room service.
Hilton Garden Inn Syracuse offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 9.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathroom (partially open)
  • Bathtub
  • Hair dryer

Entertainment

  • 42-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3 PM - 3 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 9.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast, lunch, and dinner
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Garden Inn Hotel Syracuse
Hilton Garden Inn Syracuse
Syracuse Hilton Garden Inn
East Syracuse Hilton
Hilton East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse

Frequently asked questions

Can I cancel my reservation for free at Hilton Garden Inn Syracuse and receive a full refund?
Yes, Hilton Garden Inn Syracuse offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Syracuse cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton Garden Inn Syracuse?
As of Aug 7, 2020, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Syracuse on Aug 9, 2020 start from $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hilton Garden Inn Syracuse have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at Hilton Garden Inn Syracuse?
Check-in is from 3 PM–3 AM. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon.
Where is this property located?
Situated near the airport, this hotel is within 9 mi (15 km) of Destiny USA, Erie Canal Museum, and Onondaga Lake Park. Museum of Science and Technology and Landmark Theatre are also within 12 mi (20 km).

Guest reviews

Overall score and ratings for Hilton Garden Inn Syracuse

4.4
Excellent
5 - Excellent
322
4 - Good
214
3 - Okay
45
2 - Mediocre
15
1 - Poor
4
4.6
Cleanliness
4.6
Service and Staff
4.0
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is excellent. The room is clean and updated with a 42 Inch flat screen TV, the stand between the two double beds had three outlets for each bed for charging your devices. The check-in attendant was very nice and text me a couple times to ask how our room was! 👏

Stayed 1 night in Jul 2020

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very clean and kept up well! Attention to details was clearly visible.

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Nice clean stay , very friendly staff !

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I have staycations at many Syracuse hotels, this one has to be by far the best one I've stayed at. Staff was friendly and helpful. The hotel, room and grounds were clean amd quiet. My only complaint is the vacuuming of the hall at 10 pm when my 2 year old was going to sleep. I will definitely stay again!

    Stayed 2 nights in Jul 2020