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JR-East Hotel Mets Shibuya

Photo gallery for JR-East Hotel Mets Shibuya

Desk, iron/ironing board, free WiFi, bed sheets
Combined shower/tub, deep soaking tub, hair dryer, slippers
Cleanliness standards

Overview of JR-East Hotel Mets Shibuya

JR-East Hotel Mets Shibuya

3.5 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

Explore the area

  • Popular LocationShibuya Crossing9 min walk
  • Popular LocationTokyo Anime Center12 min walk
  • Popular LocationYoyogi Park3 min drive
  • AirportTokyo (HND-Haneda)32 min drive

Room options

About this area


JR-East Hotel Mets Shibuya is located in Shibuya, a neighborhood in Tokyo with great airport proximity. The area's natural beauty can be seen at Shinjuku Gyoen National Garden and Tokyo Bay, while Tokyo Disneyland® and Tokyo DisneySea® are popular area attractions. Looking to enjoy an event or a game? See what's going on at Nippon Budokan or Tokyo Dome. Guests love the hotel's convenience to public transportation: Shibuya Station is 8 minutes by foot.

What's nearby

  • Shibuya Hikarie - 7 min walk
  • Shibuya Crossing - 9 min walk
  • Tokyo Anime Center - 12 min walk
  • Yoyogi National Gymnasium - 20 min walk
  • Yoyogi Park - 3 min drive

Getting around

  • Shibuya Station - 8 min walk
  • Ebisu Station - 13 min walk
  • Haneda Airport (HND) - 34 min drive


  • やよい軒渋谷新南口店 - 1 min walk
  • ほていちゃん 渋谷新南口店 - 1 min walk
  • マクドナルド - 1 min walk
  • 木屋フーズ株式会社木屋チェーン渋谷新南口店 - 2 min walk
  • ドトールコーヒーショップ 渋谷新南口店 - 1 min walk

About this property

JR-East Hotel Mets Shibuya

3.5-star hotel near Tokyo Tower
Close to Shibuya Crossing, JR-East Hotel Mets Shibuya provides amenities like laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • A 24-hour front desk, a vending machine, and multilingual staff
  • A front-desk safe and luggage storage
  • Guest reviews give top marks for the breakfast and proximity to the airport
Room features
All 195 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • Flat-screen TVs with premium channels
  • Refrigerators, daily housekeeping, and electrical adapters/chargers


English, Japanese

Property amenities


  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: JPY 1,800 for adults and JPY 1,800 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site


  • Designated smoking areas

Room amenities


  • Bedsheets provided


  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels


  • Flat-screen TV with premium channels
  • Pay movies

Food and drink

  • Refrigerator


  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone

Similar properties



Check-in from 3:00 PM - anytime


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 1800 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Jr East Mets Shibuya Tokyo

Frequently asked questions

Is JR-East Hotel Mets Shibuya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JR-East Hotel Mets Shibuya?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at JR-East Hotel Mets Shibuya?

Check-in is from 3:00 PM - anytime.

What time is check-out at JR-East Hotel Mets Shibuya?

Check-out is at 11 AM.

Where is JR-East Hotel Mets Shibuya located?

Located in Shibuya, this hotel is within a 10-minute walk of Hachikō Memorial Statue and Shibuya Crossing. Roppongi Hills and Meiji Jingu Shrine are also within 2 mi (3 km). Shibuya Station is 8 minutes by foot and Ebisu Station is 13 minutes.




Rating 10 - Excellent. 579 out of 1000 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 339 out of 1000 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 55 out of 1000 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 18 out of 1000 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 9 out of 1000 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities




8/10 Good


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a Superior Single Room for one night for me and my partner. Room was clean and well heated but it was a lot smaller than it looked in the photo. Regardless, we have no complaints as we expected it to be small being a business hotel in Tokyo but I would not recommend it for claustrophobes. Access is extremely convenient due to it being in the JR station itself.

8/10 Good


8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lication hotel. Small room but clean. Hard to communicate w/ staff though they try to communicate & address issues.
Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good


Stayed 2 nights in Nov 2022

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like how close this hotel is to Shibuya Station. The staff were very helpful!
Stayed 1 night in Nov 2022

10/10 Excellent

Donna G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with access to transportation and dining options nearby.

10/10 Excellent


Solo traveler
Liked: Cleanliness, staff & service
The cleaning staff was super friendly and helpful. Overall of the staff was very polite and accommodating. The train station is literally right in front of the hotel and the surrounding have great food choices. I will definitely come back if I ever visit Japan again

10/10 Excellent


Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was central to everything - literally access to train station an elevator away and shopping! Minutes away from Shibuya Crossing - everything was easily accessible so was a great spot for us
Stayed 5 nights in Oct 2022

8/10 Good

Pei see

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2022