SHIBUYA STREAM EXCEL HOTEL TOKYU

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Soundproofing, free WiFi, wheelchair access
Soundproofing, free WiFi, wheelchair access
Soundproofing, free WiFi, wheelchair access
Soundproofing, free WiFi, wheelchair access

Overview of SHIBUYA STREAM EXCEL HOTEL TOKYU

SHIBUYA STREAM EXCEL HOTEL TOKYU

3.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

Explore the area

  • Popular LocationShibuya Crossing8 min walk
  • Popular LocationNHK Hall17 min walk
  • Popular LocationYoyogi National Gymnasium18 min walk
  • AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

About this area

Tokyo

Near a metro station, SHIBUYA STREAM EXCEL HOTEL TOKYU is in Shibuya, a walkable area in Tokyo with great shopping. Shibuya Crossing and Meiji Jingu Shrine are notable landmarks and Tokyo Tower is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests appreciate the hotel's convenience to public transportation: Shibuya Station is 7 minutes by foot.

What's nearby

  • Shibuya Hikarie - 5 min walk
  • Shibuya Crossing - 8 min walk
  • NHK Hall - 17 min walk
  • Yoyogi National Gymnasium - 18 min walk
  • Omotesando Hills - 2 min drive

Getting around

  • Shibuya Station - 7 min walk
  • Shinsen Station - 14 min walk
  • Narita Intl. Airport (NRT) - 52 min drive

Restaurants

  • PUBLIC HOUSE — 2 min walk
  • Katsukichi Shibuya — 2 min walk
  • Nakajima — 2 min walk
  • YAYOIKEN — 2 min walk
  • CAFFE VELOCE — 2 min walk

About this property

SHIBUYA STREAM EXCEL HOTEL TOKYU

3.5-star Tokyo hotel in Shibuya, near Shibuya Crossing
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and dry cleaning. All rooms are soundproofed and feature free WiFi, free wired Internet, and free bottled water. Flat-screen TVs, refrigerators, and hair dryers are among the other amenities available to guests.
SHIBUYA STREAM EXCEL HOTEL TOKYU offers 177 air-conditioned accommodations with complimentary bottled water and slippers. Flat-screen televisions come with pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2800 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2600 for adults and JPY 1300 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2600 for adults and JPY 1300 for children (approximately)
  • Self parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
Shibuya Stream Excel Tokyu
SHIBUYA STREAM EXCEL HOTEL TOKYU Hotel
SHIBUYA STREAM EXCEL HOTEL TOKYU Tokyo
SHIBUYA STREAM EXCEL HOTEL TOKYU Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 236 out of 357 reviews
5 - Excellent 66%
Rating 4 - Good. 101 out of 357 reviews
4 - Good 28%
Rating 3 - Okay. 14 out of 357 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 357 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 357 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new. Also super close from Shibuya station which makes everything so easy!
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view from a room! Clean room & excellent service! I will definitely stay again.
Stayed 1 night in Dec 2020

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good, probably not again tho
Was new, but lacking character. Overall was good considering price and for Tokyo. Could do something better with the bar. Layout kinda uninviting.
Stayed 4 nights in Feb 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the best possible location for Shibuya. A ton of restaurants and shopping within 5 mins of the hotel entrance. Can take a direct / labeled exit from Shibuya Station right to the hotel. Love it!
Stayed 1 night in Feb 2020