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Shibuya Stream Excel Hotel Tokyu

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Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access
Standard Double Room, Non Smoking | Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access

Overview of Shibuya Stream Excel Hotel Tokyu

Shibuya Stream Excel Hotel Tokyu

3.5 star property

4.6/5 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

Explore the area

  • Popular LocationShibuya Crossing8 min walk
  • Popular LocationTokyo Anime Center9 min walk
  • Popular LocationNHK Hall17 min walk
  • AirportTokyo (HND-Haneda)32 min drive

Room options

About this area

Tokyo

Near a metro station, Shibuya Stream Excel Hotel Tokyu is in Shibuya, a walkable area in Tokyo with great shopping. Shibuya Crossing and Meiji Jingu Shrine are notable landmarks, and travelers looking to shop may want to visit Tokyo Midtown. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests appreciate the hotel's convenience to public transportation: Shibuya Station is 5 minutes by foot.
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Map

What's nearby

  • Shibuya Hikarie - 5 min walk
  • Shibuya Crossing - 8 min walk
  • Tokyo Anime Center - 9 min walk
  • NHK Hall - 17 min walk
  • Yoyogi National Gymnasium - 18 min walk

Getting around

  • Shibuya Station - 5 min walk
  • Shinsen Station - 14 min walk
  • Haneda Airport (HND) - 32 min drive

Restaurants

  • PUBLIC HOUSE - 2 min walk
  • Katsukichi Shibuya - 2 min walk
  • Nakajima - 2 min walk
  • Yayoiken - 2 min walk
  • CAFFÈ VELOCE - 2 min walk

About this property

Shibuya Stream Excel Hotel Tokyu

3.5-star hotel in the heart of Shibuya
At Shibuya Stream Excel Hotel Tokyu, you can look forward to dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a front desk safe
  • An elevator, express check-in, and a 24-hour front desk
  • Luggage storage and a water dispenser
  • Guest reviews give top marks for the proximity to shopping
Room features
All guestrooms at Shibuya Stream Excel Hotel Tokyu feature perks such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • Refrigerators and limited housekeeping

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2800 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2800 for adults and JPY 1400 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Refrigerator

More

  • Slippers
  • Soundproofing

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Policies

Check-in

89% of travelers were happy with check-in
Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 2800 for adults and JPY 1400 for children (approximately)
  • Self parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided once every 3 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
Shibuya Stream Excel Tokyu
SHIBUYA STREAM EXCEL HOTEL TOKYU Hotel
SHIBUYA STREAM EXCEL HOTEL TOKYU Tokyo
SHIBUYA STREAM EXCEL HOTEL TOKYU Hotel Tokyo

Frequently asked questions

Is Shibuya Stream Excel Hotel Tokyu pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Shibuya Stream Excel Hotel Tokyu?

As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Shibuya Stream Excel Hotel Tokyu on Oct 3, 2022 start from $137.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Stream Excel Hotel Tokyu?

Self parking is available for JPY 2800 per night. Limited spots are available.

What time is check-in at Shibuya Stream Excel Hotel Tokyu?

Check-in is from 2:00 PM - midnight.

What time is check-out at Shibuya Stream Excel Hotel Tokyu?

Check-out is at 11 AM.

Where is Shibuya Stream Excel Hotel Tokyu located?

Located in Shibuya, this hotel is within 2 mi (3 km) of Shibuya Crossing, Meiji Jingu Shrine, and Tokyo National Olympic Stadium. Tokyo Midtown and Tokyo Tower are also within 3 mi (5 km). Shibuya Station is 5 minutes by foot and Shinsen Station is 14 minutes.

Can I cancel my reservation for free at Shibuya Stream Excel Hotel Tokyu and receive a full refund?

Yes, Shibuya Stream Excel Hotel Tokyu offers free cancellation on select room rates, because flexibility matters! Please refer to Shibuya Stream Excel Hotel Tokyu cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 362 out of 553 reviews
5 - Excellent 65%
Rating 4 - Good. 157 out of 553 reviews
4 - Good 28%
Rating 3 - Okay. 22 out of 553 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 553 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 553 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Luciano Joson
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Location
Stayed 1 night in Aug 2022

4/5 Good

Edouard
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour très agréable et conforme aux attentes.
Stayed 1 night in Sep 2022

5/5 Excellent

john, huntington beach
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. I expected a decent experience in a hotel in Tokyo, but got an amazing experience. Clean, right next to the famous crossing. Attached to a mall and loads of food to pick of great quality. Train station below makes it easy to get around….oh yeah amazing views and make sure you pay a few dollars extra for a beautiful breakfast with all you can eat. I’m booking again before heading back to the US
Stayed 1 night in Jul 2022

5/5 Excellent

Clariza
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Right by the train station which made it easy travelling with a toddler in a stroller. Area was close by all the great spots in shibuya.
Stayed 2 nights in Jul 2022

1/5 Terrible

Danielle
Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Bad
Stayed 1 night in Jun 2022

5/5 Excellent

Keith
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

4/5 Good

Scott
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. It’s very close to the station.
Stayed 4 nights in Jun 2022

5/5 Excellent

Idil Su
Stayed 7 nights in May 2022

5/5 Excellent

Harrison
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. I love the location and new design.
Stayed 1 night in May 2022

5/5 Excellent

Chanya
Stayed 2 nights in May 2022