8/10 Bueno
Jason
Viaje familiar
24 jul. 2025
The location to the beach was wonderful. The beach is fantastic! It was nice to have an indoor pool just in case it rained. The grounds were well kept and our standard room was clean. We were located on the bottom floor, which was convenient, yet upstairs was very loud. We were also located right in front of the stairs which was also loud. When I registered I notified staff that my service dog would be joining me and when I called prior to arrival the friendly staff stated that she saw in the notes that my service dog would be present. Yet as I sat quietly and alone in the corner of the pool area I was approached by staff regarding my service dog. Her statements and questions were more hostile than I expected. Despite her demeanor the other 2 front desk staff and 2 cleaning staff were very friendly. As a "local" of Traverse City I would return to Harbor Lights Resort and book way in advance for a room with a view. I booked months in advance yet Frankfort in July is very popular.


Jason
Se hospedó 2 noches en julio de 2025