2/10 糟糕
Sheila
2024 年 9 月 19 日
The landlord never received our booking. When we arrived, tired after a long travel day, she had no record of our booking, and no room available. I booked in May, #7284,0592943640. I had also phoned the day before, but because of the language difference, she mis-heard my name.
She was kind enough to help me find another room, much farther from the Old Town. She said it would be best if she paid him, and I was too upset and tired to argue. So she arranged with him to cover the cost.
I don't know what happened with my booking, but I am very unhappy with Expedia. The new room was comfortable and clean (Rooms Bozan) but was not in the location I paid more for, it was a longer walk to the Old Town restaurants and shops.
I don't want to imply that Rooms Beljan is terrible, because I never saw the inside. But my experience with Expedia was terrible.
Sheila
2024 年 9 月入住 1 晚