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Azul Tulum by GuruHotel

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Featured Image
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Terrace/Patio
Terrace/Patio

Overview of Azul Tulum by GuruHotel

Azul Tulum by GuruHotel

3.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Calle Sayil Mza. 32 Lt. 1, Calle Ixchel, Tulum, QROO, 77760

Explore the area

  • Popular LocationTulum National Park3 min drive
  • Popular LocationDos Aguas Park3 min drive
  • Popular LocationLas Palmas Public Beach6 min drive
  • AirportTulum, Quintana Roo (TUY)11 min drive

Choose dates to view prices

About this area

Tulum

Azul Tulum by GuruHotel is located in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Looking to get your feet wet? Kayaking, snorkeling and boat tours adventures can be found near the property.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Tulum National Park - 3 min drive
  • Dos Aguas Park - 3 min drive
  • SFER IK - 6 min drive
  • Las Palmas Public Beach - 6 min drive
  • Playa Paraiso - 9 min drive

Restaurants

  • Le Bistro — 17 min walk
  • Batey — 17 min walk
  • El Milagrito — 17 min walk
  • La Querida — 17 min walk
  • Taqueria Honorio — 18 min walk

About this property

Azul Tulum by GuruHotel

3.5-star hotel near Tulum Beach
A roundtrip airport shuttle, a rooftop terrace, and a garden are just a few of the amenities provided at Azul Tulum by GuruHotel. Adventurous travelers may like the hiking/biking at this hotel. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Barbecue grills, express check-out, and tour/ticket assistance
  • Luggage storage, a front desk safe, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Azul Tulum by GuruHotel have comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Things to do

  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library
  • No elevators

Guest services

  • Concierge services
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Pay movies

More

  • Iron/ironing board (on request)
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 8 (exact amount varies) at check-out

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Azul Tulum Aparthotel
Azul Tulum
Azul Tulum by GuruHotel Hotel
Azul Tulum by GuruHotel Tulum
Azul Tulum by GuruHotel Hotel Tulum

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 137 out of 214 reviews
5 - Excellent 64%
Rating 4 - Good. 38 out of 214 reviews
4 - Good 18%
Rating 3 - Okay. 19 out of 214 reviews
3 - Okay 9%
Rating 2 - Poor. 8 out of 214 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 214 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, especially Brenda. The studio was very spacious and well equipped. If I needed any additional bathroom products or change of towels I just had to ask and all was provided. The studio has windows to the hallway. There is always some light coming in from the hall so if you need darkness to sleep it might be bothering. We had noisy neighbors and since the reception is opened until 11 pm we couldn't report it until the next day. After reporting it the staff talked to the neighbors and they made no more noise at night. There is construction in the area starting at 8 am until 6 pm. Not good for late sleepers.
Stayed 14 nights in Nov 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very kind and friendly.
Stayed 5 nights in Dec 2021

3/5 Okay

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The good - the Staff 1. The staff at Azul Tulum by Guru Hotel were extremely helpful and kind. 2. They guided us and made a number of amazing recommendations. 3. Free bike rentals Things to improve - The property 1. The stove in our hotel room was not working (the staff was kind enough to give us a electric stove). 2. The iron we received was broken 3. The free bike rentals are could only be given between 9 am - 6 pm 4. They wanted $500 Pesos for 1 hour extra late checkout.
Stayed 7 nights in Dec 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, but room was terrible. No hot water, wi-fi didn’t work, towels were old and stained. Paid extra for luxury room that was bellow poor. Regret staying at this hotel.
Stayed 3 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2021