Title: Azul Tulum by GuruHotel Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=32856461&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Azul Tulum by GuruHotel Guests lounge by the pool under sun loungers or treat themselves to rejuvenating massages while ancient history waits to be explored just steps away ## Photo gallery for Azul Tulum by GuruHotel ![Aerial view - Azul Tulum by GuruHotel (Tulum)](https://images.trvl-media.com/lodging/33000000/32860000/32856500/32856461/fdd67736.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Penthouse, 3 Bedrooms | View from room - Azul Tulum by GuruHotel (Tulum)](https://images.trvl-media.com/lodging/33000000/32860000/32856500/32856461/6b372f9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Azul Tulum by GuruHotel (Tulum)](https://images.trvl-media.com/lodging/33000000/32860000/32856500/32856461/4dfb25d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Azul Tulum by GuruHotel (Tulum)](https://images.trvl-media.com/lodging/33000000/32860000/32856500/32856461/c65c2257.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Azul Tulum by GuruHotel (Tulum)](https://images.trvl-media.com/lodging/33000000/32860000/32856500/32856461/22fb5021.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Azul Tulum by GuruHotel offers relaxation and adventure. Enjoy lush gardens, a rooftop terrace, massages, nearby Mayan ruins, and scenic hiking/biking trails. In-room WiFi, dry cleaning, and a helpful concierge staff complete the experience. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Parking included - Free WiFi - Air conditioning - Laundry ## Room options ### Check availability for these dates Tonight [Mar 15 - Mar 16](https://www.expedia.com/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=32856461&PinnedHotelID=32856461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=32856461&PinnedHotelID=32856461&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 16 - Mar 17](https://www.expedia.com/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=32856461&PinnedHotelID=32856461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=32856461&PinnedHotelID=32856461&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=32856461&PinnedHotelID=32856461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=32856461&PinnedHotelID=32856461&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=32856461&PinnedHotelID=32856461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=32856461&PinnedHotelID=32856461&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 7 of 7 rooms ### View all photos for Apartment, 2 Bedrooms ![Apartment, 2 Bedrooms | Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/33000000/32860000/32856500/32856461/c6bcd1ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Kitchen Flat-screen TV Premium bedding 2 bedrooms Egyptian cotton linens Private bathroom - Garden view - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Deluxe Penthouse, 3 Bedrooms ![Deluxe Penthouse, 3 Bedrooms | Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/33000000/32860000/32856500/32856461/bbfdce1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Penthouse, 3 Bedrooms ### Highlights Separate sitting area Private plunge pool Air conditioning Kitchen Flat-screen TV Premium bedding 3 bedrooms Egyptian cotton linens - Garden view - 3 bedrooms - Sleeps 8 - 2 King Beds and 2 Double Beds ### View all photos for Studio, 1 King Bed with Sofa bed, Garden View ![Studio, 1 King Bed with Sofa bed, Garden View | View from room](https://images.trvl-media.com/lodging/33000000/32860000/32856500/32856461/b93f2a6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed, Garden View 10.0 Exceptional 2 reviews ### Highlights Air conditioning Flat-screen TV Egyptian cotton linens Premium bedding Private bathroom Digital channels In-room safe - Garden view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Apartment, 3 Bedrooms ![Deluxe Apartment, 3 Bedrooms | Living room | 32-inch flat-screen TV with digital channels, TV, pay movies](https://images.trvl-media.com/lodging/33000000/32860000/32856500/32856461/311ec16b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 3 Bedrooms 10.0 Exceptional 2 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding 3 bedrooms Egyptian cotton linens Private bathroom Digital channels In-room safe - Garden view - 3 bedrooms - Sleeps 7 - 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Standard Room, 1 King Bed ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/33000000/32860000/32856500/32856461/f31df0a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.0 Very good 2 reviews ### Highlights Air conditioning Flat-screen TV Sofa bed Premium bedding Egyptian cotton linens Private bathroom Digital channels In-room safe - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/33000000/32860000/32856500/32856461/9a373f40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Air conditioning Flat-screen TV Sofa bed Premium bedding Egyptian cotton linens Private bathroom Digital channels In-room safe - Sleeps 4 - 2 Double Beds ### View all photos for Luxury Apartment, 1 King Bed ![In-room dining](https://images.trvl-media.com/lodging/33000000/32860000/32856500/32856461/e69b7556.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 1 King Bed 8.0 Very good 1 review ### Highlights Air conditioning Flat-screen TV Premium bedding Separate bedroom Egyptian cotton linens Private bathroom Digital channels Living room - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61580000/61573700/61573622/bccbd8f8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kimpton Aluna Tulum by IHG Zama - Pool - Spa - Pet friendly - Parking included 9.0 Wonderful 326 reviews $151 nightly $182 total Mar 18 - Mar 19 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c777b9ff-a817-4cc2-954b-cc555866ed71&top_cur=USD) Ad ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All inclusive - Spa 8.8 Excellent 736 reviews $392 nightly $478 total Apr 6 - Apr 7 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c777b9ff-a817-4cc2-954b-cc555866ed71&top_cur=USD) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - 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On private beach - Pool - Breakfast included - All inclusive 7.2 Good 343 reviews $276 nightly $337 total Mar 18 - Mar 19 Total with taxes and fees [](https://www.expedia.com/Akumal-Hotels-Grand-Oasis-Tulum-All-Inclusive.h94462892.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c777b9ff-a817-4cc2-954b-cc555866ed71&top_cur=USD) Ad ![Beach Front Upper | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16890000/16881700/16881665/09a5adee_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Encantada Tulum Zona Hotelera - On private beach - Breakfast included - Spa - Parking included 9.8 Exceptional 128 reviews $520 nightly $632 total Mar 24 - Mar 25 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Encantada-Tulum.h16881665.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c777b9ff-a817-4cc2-954b-cc555866ed71&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Azul-Tulum-By-GuruHotel.h32856461.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Azul-Tulum-By-GuruHotel.h32856461.Hotel-Information) ## About the neighborhood Zama, a neighborhood in Tulum, is home to Azul Tulum by GuruHotel. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Looking to get your feet wet? Kayaking, snorkeling and boat tours adventures can be found near the property. [Visit our Tulum travel guide](https://www.expedia.com/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20213%2C-87.46035&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1Ww8xZ_kYC-UBXF8aF-_fRnq27w=) Calle Sayil, Mza. 32, Lt. 1, Calle Ixchel, Tulum, QROO, 77760 ### What's nearby - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 17 min walk \- 0.9 miles - ![Tulum Mayan Ruins which includes a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 8 min drive \- 4.0 miles - Dos Aguas Park 11 min walk \- 0.6 miles - Hospital de Tulum 16 min walk \- 0.9 miles - Hunab Lifestyle Center 17 min walk \- 0.9 miles ### Getting around - Tulum Intl. Airport (TQO) 45 min drive ### Restaurants - Coco Cafe 13 min walk - Jasmine 13 min walk - Olio 17 min walk - Nimeño Bakery 5 min walk - Safari Comedor Zama 7 min walk ## About this property ### Azul Tulum by GuruHotel Hotel near Tulum Mayan Ruins You can look forward to a rooftop terrace, a garden, and a library at Azul Tulum by GuruHotel. Active travelers can enjoy hiking/biking at this hotel. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a snack bar/deli. Other perks include: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - A roundtrip airport shuttle (surcharge), express check-out, and smoke-free premises - Tour/ticket assistance, a front-desk safe, and luggage storage Room features All guestrooms at Azul Tulum by GuruHotel have comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with digital channels ## Similar properties ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/98000000/97730000/97726300/97726283/c0e3d013.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anat Tantric Boutique Hotel Tulum - Pool - Spa - Pet friendly - Parking included 9.4 Exceptional 169 reviews $97 nightly $108 total Mar 30 - Mar 31 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=97726283&PinnedHotelID=97726283&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 683 reviews $49 nightly $62 total Mar 16 - Mar 17 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/95951278.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - 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Pool - Spa - Pet friendly - Parking included 9.4 Exceptional 287 reviews $128 nightly $159 total Mar 17 - Mar 18 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=16587861&PinnedHotelID=16587861&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 7:00 AM to 10:30 PM, sun loungers](https://images.trvl-media.com/lodging/32000000/31680000/31675900/31675822/eea9dd16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Panacea Condo Tulum La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 134 reviews $70 nightly $88 total Mar 17 - Mar 18 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=31675822&PinnedHotelID=31675822&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/112000000/111350000/111348100/111348002/ff495ff1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Downtown Tulum Hotel Tulum City Center - Pool - Spa - Pet friendly - Free WiFi 8.6 Excellent 26 reviews $43 nightly $56 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=111348002&PinnedHotelID=111348002&HadPinnedHotel=true®ionId=-1&adults=2) ![Oceanfront Villa | View from room](https://images.trvl-media.com/lodging/18000000/17940000/17937100/17937052/ef0e29ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 8.4 Very Good 718 reviews $229 nightly $277 total Mar 16 - Mar 17 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=17937052&PinnedHotelID=17937052&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=32856461&PinnedHotelID=32856461&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=32856461,97726283,58187077,92983826,89264118) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - Snack bar/deli ### Things to do - Children's pool - Hiking/biking trails - Library - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - Massage ### Accessibility - No elevator ### More - 1 building - Built in 2018 - Smoking not allowed ## Room amenities ### Bedroom - Egyptian cotton sheets ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels - Pay movies ### More - Air conditioning - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:30 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Express check-out available ### Special check-in instructions The front desk is open daily from 8:00 AM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 8 (exact amount varies) at check-out Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 200 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### We should mention This property does not have elevators Pool access available from 9:00 AM to 9:00 PM Construction is underway at a neighboring building and there may be noise disturbance from the construction work ### Property is also known as Azul Tulum Aparthotel Azul Tulum Azul Tulum by GuruHotel Hotel Azul Tulum by GuruHotel Tulum Azul Tulum by GuruHotel Hotel Tulum ## Frequently asked questions ### Does Azul Tulum by GuruHotel have a pool? ### Is Azul Tulum by GuruHotel pet-friendly? ### How much is parking? ### What time is check-in at Azul Tulum by GuruHotel? ### What time is check-out at Azul Tulum by GuruHotel? ### Does Azul Tulum by GuruHotel provide a shuttle to the airport? ### Where is Azul Tulum by GuruHotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Azul Tulum by GuruHotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.0 Cleanliness ### 6.4 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 184 8 - Good 57 6 - Okay 23 4 - Poor 9 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Destiny Aug 3, 2023 Front desk staff was amazing ##### Destiny Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Sol Jan 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family and i love the rooms, kitchen area and access to the roof. Its was exactly as the pictures. The staff was very kind and they waited for us because we got lost and got to the hotel really late. I would definitely stay here next time. When i go with my family and friends. I really recommend. ##### Sol Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Marissa Aug 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful, clean and cool (I visited in August so this was very important). There’s no restaurant and not a lot within walking distance, that’s my only complaint. ##### Marissa Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Iliana Jan 11, 2023 Liked: Cleanliness, staff & service, amenities Great property to stay- certainly coming back ##### Iliana ### 10/10 Excellent #### Isabelle Aug 21, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful stay at Azul Tulum. Great staff, nice room, and central to everything. We shall return.. ##### Isabelle Stayed 8 nights in Aug 2022 ### 10/10 Excellent #### Zbigniew Feb 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tulum is ok Nice place ##### Zbigniew Stayed 2 nights in Feb 2024 ### 8/10 Good #### Jovany Aug 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel with your basic needs. Great price. Would have like to have a small refrigerator in room, and staff working the upstairs rooftop pool and bar. ##### Jovany Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Damaris Jul 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay The place is a bit isolated which was actually quite nice because it was quiet. There are lots of shops and restaurants just a short drive away. The pool is small but nice. The rooms are a good size. We stayed in a one bedroom with a kitchen which was very convenient! The beds are firm but still comfortable. We enjoyed the stay for sure! ##### Damaris Stayed 7 nights in Jul 2023 ### 10/10 Excellent #### Michaele Oct 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the ambience customer service was excellent. The apt was clean kept and spacious and quiet and pretty lavish I would definitely recommend and would absolutely return no complaints market nearby stores nearby bicycles in the hotel and the property is just gorgeous ##### Michaele Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Giselle Nov 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, well kept, amazing friendly and helpful staff! Anything we needed we simply contacted the front desk and they were always so happy to help. Selene was so incredibly sweet and even offered to make reservations for us any time we wanted to go out for dinner, she gave us great recommendations and we are so grateful for Eve she did to make our stay PERFECT ##### Giselle Stayed 4 nights in Nov 2022 ### 8/10 Good #### Rosenda Mar 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Property is Great, just too far from Center! ##### Rosenda Stayed 1 night in Mar 2023 ### 6/10 Okay #### Martin Nov 16, 2023 Liked: Cleanliness This is not a hotel; this is more like an AIRBNB property. No staff available in front desk if you have an issue. ##### Martin Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Joel Jul 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel, highly recommend! Have stayed at Azul a few other times, always great experiences including this last one with the exception of some guest from Argentina or South America that were loud and noisy, children running around inside hallways and parents did not control them. It would be nicer to put signs that read to be mindful of other guest that are also staying and to keep voice down. I understand we paid , they paid but hotels needs to make sure everything is satisfied. My daughter-in-Law had a terrible migraine that hearing all that did not hel! ##### Joel Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### EDUARDO Mar 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Privacidad Buen lugar privado para descansar alejado de los bares y peligros ##### EDUARDO Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Néstor Martín Feb 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente! ##### Néstor Martín Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Lluvia Feb 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Me gustó mucho, el personal es muy amable, el lugar es bonito, se descansa muy bien. Si bien está “lejos” del centro, en realidad no es tanto, si estás acostumbrado a caminar en 20 minutos llegas. En el hotel te prestan bicicletas y así puedes llegar a cualquier lado. Yo si me volvería a elegir este lugar ##### Lluvia Stayed 2 nights in Feb 2024 ### 8/10 Good #### Hector Jan 20, 2024 Liked: Staff & service, amenities, property conditions & facilities Las habitaciones en general están amplias. La limpieza no fue perfecta pero nada grabé. Al no tener staff 24/7 las 2 noches escuché muchos ruidos de otros huéspedes y realmente no había a quien reportar, fuera de mandar mensajes. Es fácil entrar y salir del hotel ya que hay claves de acceso. La persona en la recepción fue muy amable. Aldea zama es un gran laberinto y tienes que prestar atención a dónde vas ya que es fácil perderse. De noche no hay alumbrado público. ##### Hector Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Pedro Apr 9, 2023 Liked: Cleanliness, staff & service, amenities No tiene elevador !!! Y si rentas el penthouse es un poco pesado subir y bajar maletas… Calles obscuras Muy amplio, limpio y agradable. ##### Pedro Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### ISABELLE Mar 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Superbe appartement très spacieux et très bien décoré..très bien équipé. Très propre. Nous étions 6 adultes..parfait. L’accueil est très agréable, on nous a gardé nos valises alors que nous avions rendu la chambre pour que nous puissions être tranquille toute la journée. Facile d’accès, très bien situé. ##### ISABELLE ### 8/10 Good #### Servane Feb 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Literie très confortable, personnel très sympathique et souriant. Logement spacieux. Piscine un peu fraîche ! État des lieux un peu coquin au bout de 15 jours de location à 3 familles. Je recommande cet hôtel pour les familles avec enfants ##### Servane Stayed 13 nights in Feb 2023 ### 8/10 Good #### Lorenzo Dec 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nosotros solo íbamos de paso, descansamos muy bien, excelente habitaciones. En otra oportunidad podremos disfrutar la cocina del cuarto y la alberca. ##### Lorenzo ### 10/10 Excellent #### elianne Nov 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très reposant séjour Séjour très reposant Nous avons énormément apprécié la gentillesse du personnel L’appartement est ample et très confortable Jolie petite piscine sur le toit ##### elianne Stayed 6 nights in Nov 2022 ### 10/10 Excellent #### elianne Nov 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### La meilleure option qualité prix pour Aldea Zama Le logement est spacieux et bien pensé. La propreté est irréprochable Le fait que des bicyclettes soient mises gratuitement à votre disposition est un vrai plus ! ![Vue du balcon ](https://a.travel-assets.com/ugc/hotel-reviews/670BE4AA271B68928AAFCCFCEBDA03B148B3C09C1668781361306.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### elianne Stayed 5 nights in Nov 2022 ### 10/10 Excellent #### Sula Kelly Jul 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Minha estadia foi excelente, muito bem organizado, com excelente atendimento, e com uma infraestrutura muito boa. ##### Sula Kelly Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Jheny Jul 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Adoramos ficar hospedados nesse hotel. 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