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Hotel Luna Llena

Photo gallery for Hotel Luna Llena

Habitación con 1 cama queen, vista a la piscina | In-room safe, individually decorated, individually furnished
Outdoor pool
Outdoor pool
Outdoor pool
Habitación con 1 cama queen, vista a la piscina | Balcony

Overview of Hotel Luna Llena

Hotel Luna Llena

3.0 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping
Map
Calle 6 Sur, Between Calle 9 and 11, Col La Veleta, Tulum, QROO, 77780

Explore the area

  • Popular LocationCenote Crystal4 min drive
  • Popular LocationHospital de Tulum5 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive
  • Popular LocationSFER IK16 min drive

Room options

About this area

Tulum

Hotel Luna Llena is located in La Veleta, a neighborhood in Tulum, and is in the suburbs and near theme parks. Tulum Mayan Ruins and Muyil Ruins are local landmarks, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. LabnaHa Ecopark Adventures and Xel-Há Park are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.

What's nearby

  • Cenote Crystal - 4 min drive
  • Hospital de Tulum - 5 min drive
  • Temple of Doom - 13 min drive
  • SFER IK - 16 min drive
  • Las Palmas Public Beach - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • Curry by Po Thai - 10 min walk
  • Manglar - 13 min walk
  • Los Aguachiles Tulum - 15 min walk
  • Hunab Ku - 16 min walk
  • El Pollo Bronco - 3 min drive

About this property

Hotel Luna Llena

3-star hotel located in La Veleta
At Hotel Luna Llena, you can look forward to a roundtrip airport shuttle, a terrace, and a garden. Adventurous travelers may like the cycling at this hotel. Treat yourself to a Thai massage or other spa services. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Bike rentals, luggage storage, and multilingual staff
  • Concierge services, a front desk safe, and tour/ticket assistance
  • Guest reviews say good things about the overall value, helpful staff, and location
Room features
All guestrooms are individually furnished, and have comforts such as first-run movies and furnished balconies, as well as thoughtful touches like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 28-inch flat-screen TVs with premium channels and first-run movies
  • Ceiling fans and daily housekeeping

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Segway rentals/tours
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - Swedish
  • Massage - Thai

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 28-inch flat-screen TV
  • Cable channels
  • First-run movies
  • Premium channels

Outdoor space

  • Furnished balcony

More

  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 4320 per vehicle (one way)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Luna Llena Hotel Tulum
Luna Llena Tulum
Hotel Posada Luna Llena Tulum
Hotel Posada Luna Llena
Posada Luna Llena Tulum
Posada Luna Llena
Hotel Luna Llena Tulum

Frequently asked questions

Does Hotel Luna Llena have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Luna Llena?

As of Jan 27, 2023, prices found for a 1-night stay for 2 adults at Hotel Luna Llena on Jan 28, 2023 start from $66.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Luna Llena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Luna Llena?

Self parking is free at this property.

What time is check-in at Hotel Luna Llena?

Check-in is from 4 PM - 10 PM. After-hours check-in is not available.

What time is check-out at Hotel Luna Llena?

Check-out is at 11 AM.

Does Hotel Luna Llena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 4320 per vehicle applies.

Where is Hotel Luna Llena located?

Located in La Veleta, this hotel is 1.1 mi (1.8 km) from Hospital de Tulum and within 3 mi (5 km) of Dos Aguas Park and Cenote Crystal. Tulum National Park and Cenote Calavera are also within 3 mi (5 km).

Reviews

8.0

Very Good

Rating 10 - Excellent. 41 out of 117 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 48 out of 117 reviews" "
" "8 - Good 41%
Rating 6 - Okay. 20 out of 117 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 5 out of 117 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 3 out of 117 reviews" "
" "2 - Terrible 3%

8.6/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.1/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Luna Llena is truly a boutique hotel. Small, quiet and unique. The breakfasts were simple but the coffee was good and the fresh fruit plentiful. I loved the bikes available for use and found I could get most places in town by bike. The staff for friendly and very helpful. I greatly enjoyed my stay there.
Stayed 4 nights in Jan 2022

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness
The check in is at 4pm. Almost everywhere else it is at 3pm. I called early to let them know I would arrive at 3pm and if it was possible to check in at that time. They told me if the room was ready and if there was someone available to let me in that I could check in. I arrived and there was no one there. There were only construction workers. Check in was easy. The room was clean. Did look like the picture. Good working AC. Fast wifi. The beds are not comfortable, and the pillows were not comfortable either. There is a bit of an odd smell to the room, it could be the humidity, a little bit of cigarette perhaps. There is no drinking water provided. BRING YOUR OWN DRINKING WATER TO BRUSH YOUR TEETH!! The water from the sink tastes disgusting. There is construction on the property. They start working at 8am. We woke up to a jackhammer right outside our window. There are 4 available parking spots. Usually we found a spot available but a few times we did have to park on the road. The hotel is situated outside of town on a dirt road. There is a ton of construction going on but the hotel did feel very safe. The pool is beautiful. They offer a nice breakfast that was simple and filling. We were hardly at the hotel so it provided us with what we needed. A nice hot shower and air conditioned room. For the price it is worth it. Personally however I will not stay here again.
Stayed 4 nights in Mar 2021

6/10 Okay

BRENDA

Traveled with family
Liked: Cleanliness, staff & service
Regular
Cuando llegamos no había nadie en recepción, estuvimos tocando un rato hasta que una huésped nos abrió, nos dejaron la llave en el escritorio y a buscar la habitación, limpio eso si, el desayuno pobre la vd y el club de playa si llevas niños también es un tema pues el de recepción no avisó que íbamos... creo que por ese precio hay mejores opciones
Stayed 1 night in Mar 2021

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and clean hotel
Great service, specially by Angel... super clean, good breakfast and great prices to enjoy Tulum
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Our room did not like look like the pictures ,it was a lower grade room when we got there, which was fine since we only spent 3 nights . Bathroom was good and ac worked great. However our bed headboard was very loose anytime you made the slightest move sleeping it made loud noise against the wall . Service was great.
Stayed 3 nights in Dec 2020

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
My boyfriend and I came for one night and stayed for 5. We loved our stay here, 10/10. Everything was CLEAN, safe, hot water, and the people were so nice!!! I highly recommend staying here. It’s very private, as well as quiet. Looking forward to returning again.
Stayed 1 night in Dec 2020

4/10 Poor

Rachael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has potential, but we were disappointed by the smell of mold and the poor service that we decided to leave without staying.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Disfruté mi estadía, todo limpio y el personal amable, also hay buena seguridad, la zona es segura , lo único que le falta es agua para los huéspedes, tienes que ir a alguna tienda a buscar agua para tomar.
Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveler

Stayed 8 nights in Nov 2020