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Hotel Panacea Tulum

Photo gallery for Hotel Panacea Tulum

2 outdoor pools
2 outdoor pools
2 outdoor pools
Romantic Penthouse, 1 King Bed, Private Pool | Terrace/patio

Overview of Hotel Panacea Tulum

VIP Access

Hotel Panacea Tulum

3.5 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Gym
Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO, 77780

Explore the area

  • Popular LocationCenote Crystal4 min drive
  • Popular LocationTemple of Doom13 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive
  • Popular LocationSFER IK16 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area


Hotel Panacea Tulum is located in La Veleta, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting. Enjoy the great outdoors with ziplining, ecotours, and cave exploring, or hop on a moped rental nearby and explore all the area has to offer.

What's nearby

  • Cenote Crystal - 4 min drive
  • Temple of Doom - 13 min drive
  • SFER IK - 16 min drive
  • Las Palmas Public Beach - 18 min drive
  • Playa Paraiso - 22 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive


  • Palma Central - 2 min drive
  • El Camello Jr - 18 min walk
  • Guacamole Club - 11 min walk
  • La Baguette - 20 min walk
  • El Sabor de las Cazuelas - 2 min drive

About this property

Hotel Panacea Tulum

3.5-star Tulum aparthotel in La Veleta with 2 outdoor swimming pools
Along with 2 outdoor pools, this aparthotel has a full-service spa and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, concierge services, and tour/ticket assistance are onsite. Each apartment has 2 bedrooms and offers free WiFi and a private yard. Comforts include Egyptian cotton sheets and a down comforter, and also available are a rainfall shower and a Smart TV.
Hotel Panacea Tulum offers 23 air-conditioned accommodations with safes and complimentary toiletries. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Tulum aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.


English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities


  • 2 outdoor pools
  • Full-service spa
  • Massage


  • Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free
  • Children's pool


  • 2 bedrooms
  • Down comforter
  • Egyptian-cotton sheets
  • Rollaway/extra bed: USD 20 per night


  • 1 bathroom
  • Free toiletries
  • Rainfall showerhead
  • Shower only
  • Towels provided

Living spaces

  • Window screens


  • 50-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace
  • Yard

Work spaces

  • Desk


  • Air conditioning
  • Ceiling fan


  • No pets or service animals


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals on site
  • Children's pool on site
  • Gym on site
  • Yoga classes on site
  • Ecotours nearby
  • Scooter/moped rentals nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector


  • 23 rooms
  • Connecting units available
  • Individual decor

Similar properties

See similar properties



Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18


Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • An effective city/local tax rate of 30 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 240 per vehicle (roundtrip)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Panacea Tulum
Hotel Panacea Tulum Tulum
Hotel Panacea Tulum Aparthotel
Hotel Panacea Tulum Aparthotel Tulum

Frequently asked questions

Does Hotel Panacea Tulum have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:30 PM.

How much does it cost to stay at Hotel Panacea Tulum?

As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at Hotel Panacea Tulum on Mar 27, 2023 start from $81.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Panacea Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Panacea Tulum?

Self parking is free at this property.

What time is check-in at Hotel Panacea Tulum?

Check-in is from 3:00 PM - 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Panacea Tulum?

Check-out is at 11:00 AM.

Does Hotel Panacea Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.

Where is Hotel Panacea Tulum located?

Located in La Veleta, this spa aparthotel is 2.1 mi (3.3 km) from Tulum National Park and within 6 mi (10 km) of Gran Cenote and Playa Paraiso. Tulum Mayan Ruins and Sian Ka'an Biosphere Reserve are also within 9 mi (15 km).




Rating 10 - Excellent. 63 out of 81 reviews" "
" "10 - Excellent 78%
Rating 8 - Good. 12 out of 81 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 1 out of 81 reviews" "
" "6 - Okay 1%
Rating 4 - Poor. 2 out of 81 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 3 out of 81 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities


8/10 Good


Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I didn’t like the road to the building
Stayed 7 nights in Jan 2023

10/10 Excellent


Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent


Liked: Cleanliness, amenities, property conditions & facilities
Beautiful oasis inside the courtyard of the hotel. The suites have lots of room inside and the staff was very friendly. This place was very relaxing and was super quite as it was set on the outskirts of downtown attraction. Breakfast was included in our stay. So that was a nice touch. Prices are reasonable. Overall I would love to come back as I feel I had the most peaceful stay and my room felt like a vacation home.
Stayed 4 nights in Nov 2022

2/10 Terrible


Stayed 4 nights in Jul 2022

10/10 Excellent


Liked: Cleanliness, room comfort
Perfect stay!
This hotel was perfect. Every need was met as needed and the staff was extremely friendly. I will recommend Hotel Panacea to all friends and family and we will definitely try to come back.
Stayed 5 nights in May 2022

10/10 Excellent


Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The exterior once inside resort was breathtaking! The VIP experience purchased wasn’t seen on their side but once the staff found out, everything was taken care of!
Stayed 2 nights in Feb 2022

10/10 Excellent

Derek Lee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and inviting. Very accomodating. It was in a nice location as well.
Stayed 7 nights in Nov 2021

10/10 Excellent


Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent


Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing stay tucked away from the bustle of the city. A peaceful place to relax, enjoy the pool and sunshine. A bit far from the highlights of city but you can rent a scooter nearby and get anywhere quick.
Stayed 4 nights in Oct 2021

10/10 Excellent

Zakiyyah A., Middle River

Liked: Cleanliness, amenities, property conditions & facilities
First and for most I enjoyed my experience there we had a
Stayed 2 nights in Sep 2021

General hotel information

Highly Rated Amenities
Outdoor Pool
Star Rating
Nearest Airport
Cancun, Quintana Roo (CUN-Cancun Intl.)
Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO