Hotel Panacea Tulum

Photo gallery for Hotel Panacea Tulum

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2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/Patio

Overview of Hotel Panacea Tulum

VIP Access

Hotel Panacea Tulum

3.5 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Gym

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F
Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO, 77780

Explore the area

  • Popular LocationDos Aguas Park3 min drive
  • Popular LocationCenote Crystal4 min drive
  • AirportTulum, Quintana Roo (TUY)8 min drive
  • Popular LocationSFER IK9 min drive

Choose dates to view prices

Romantic Loft, 1 King Bed, Private Pool

  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Residential, 1 bedroom

  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Romantic Penthouse, 1 King Bed, Private Pool

  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

About this area

Tulum

Hotel Panacea Tulum is located in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Enjoy the great outdoors with ziplining, ecotours, and cave exploring, or hop on a moped rental nearby and explore all the area has to offer. Guests appreciate the property's quiet location.

What's nearby

  • Dos Aguas Park - 3 min drive
  • Cenote Crystal - 4 min drive
  • SFER IK - 9 min drive
  • Las Palmas Public Beach - 11 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • Humo — 16 min walk
  • Los Aguachiles Tulum — 16 min walk
  • El Camello Jr — 18 min walk
  • El Pollo Bronco — 3 min drive
  • La Hoja Verde — 3 min drive

About this property

Hotel Panacea Tulum

3.5-star Tulum aparthotel in La Veleta with 2 outdoor swimming pools
Along with 2 outdoor pools, this aparthotel has a full-service spa and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, concierge services, and tour/ticket assistance are onsite. Each apartment offers comforts like Egyptian cotton sheets and a down comforter, plus free WiFi and a Smart TV with cable channels. Guests can appreciate conveniences like a refrigerator and a microwave, and other amenities include a stovetop and a TV.
Hotel Panacea Tulum offers 23 air-conditioned accommodations with safes and complimentary toiletries. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads.

This Tulum aparthotel provides complimentary wireless Internet access. 50-inch Smart televisions come with cable channels. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Spa open daily
  • Massages

Internet

  • Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay free
  • Children's pool

Food and drink

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Toaster
  • Freezer
  • Coffee grinder
  • Blender
  • Griddle

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–8:00 AM: USD 5-15 for adults and USD 5-15 for children

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Egyptian cotton sheets
  • Rollaway/extra beds: USD 20.0 per night

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided
  • Free toiletries

Entertainment

  • 50-inch Smart TV with cable service

Outdoor areas

  • Terrace
  • Garden

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Window screens
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Things to do

  • Fitness center
  • Yoga classes on site
  • Bicycle rentals on site
  • Cave exploring nearby
  • Ziplining nearby
  • Ecotours nearby
  • Scooter/moped rentals nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 23 rooms
  • Individually decorated
  • Connecting/adjoining rooms avaliable

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Late check-in fee: USD 20 for check-in between 11:00 PM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 for adults, USD 5 and USD 15 for children (approximately)
  • Airport shuttle fee: USD 240 per vehicle (roundtrip)
  • Late check-in fee: USD 20 for check-in between 11:00 PM and 6:00 AM
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Panacea Tulum
Hotel Panacea Tulum Tulum
Hotel Panacea Tulum Aparthotel
Hotel Panacea Tulum Aparthotel Tulum

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 50 out of 64 reviews
5 - Excellent 78%
Rating 4 - Good. 10 out of 64 reviews
4 - Good 16%
Rating 3 - Okay. 1 out of 64 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 64 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 64 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and inviting. Very accomodating. It was in a nice location as well.
Stayed 7 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing stay tucked away from the bustle of the city. A peaceful place to relax, enjoy the pool and sunshine. A bit far from the highlights of city but you can rent a scooter nearby and get anywhere quick.
Stayed 4 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
First and for most I enjoyed my experience there we had a
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was great, the staff was always friendly and willing to help, whether it was getting a taxi, coordinating a lab to come to the hotel for a COVID test, or simple I di about the área. I just didn’t know what the VIP part was and didn’t get offered or told about them, though overall that was fine I wasn’t expecting anything else with my stay.
Stayed 3 nights in Aug 2021

4/5 Good

Traveled with family
Liked: Cleanliness, room comfort
Good sleep, friendly staff, modern large rooms
Very nice place, modern, large rooms with good ac, quiet. Pillows need to be softer. Water from faucet and shower comes out salty. No onsite restaurant. No room service from hotel but you can order delivery from good nearby restaurant. Location is quiet but far from everything. Friendly staff and owners. Very nice deep large pool.
Stayed 3 nights in Jul 2021