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Opiniones de Twin Dolphins Holiday Park

2 out of 5
Twin Dolphins Holiday Park
134 South Street, Tuncurry, NSW

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 36 de 90 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 31 de 90 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 15 de 90 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 90 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 90 opiniones" "

8.2/10

Limpieza

8.2/10

Servicio y personal

8.2/10

Servicios

7.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Peter

Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was the perfect family getaway. So peaceful and quiet. Our cabin was clean . We were surrounded by nature and woke up to the sounds of kookaburras . Staff were friendly & helpful. Pool was fabulous after a day out. Overall a great stay and will come back again. Thankyou. D Christoforou
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

SAMANTHA

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were very accommodating and friendly. It was very quiet. The cabin was clean and appointed.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Peter

Viaje en pareja
Le gustó: Servicio y personal
Old but clean, bathroom has been updated, bed updated. Seating was uncomfortable
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Pam

Se hospedó 1 noche en abril de 2023
Respuesta de Manager, el 31 may. 2023
Thank you Pam for your review. We look forward to your next stay with us.

10/10 Excelente

Cassie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 6 noches en enero de 2023
Respuesta de Manager, el 14 mar. 2023
Thank you for your review, wee look forward to your next visit.

6/10 Aceptable

Ian

Viaje familiar
No le gustó: Servicio y personal
Was a nice park .but was told no noise after 11pm .was asleep and neighbors decided to have chat outside woke us up .then bed so hard .think place needed a spray as we were itchy .could be made more comfortable all cleaning gear etc in bedroom not really my cup of tea .
Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager, el 9 ene. 2023
Thank you for your review. Our pest spray is kept up to date on a regular basis. We will look into the company that supplies linen to see if the chemicals have changed.

10/10 Excelente

Lula

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great spot for families - my kids called it 'paradise'. Felt safe and friendly. Great decks on the cabins and beautiful grounds. Recommend it!
Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Wojciech

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
We were initially pleasantly surprised at the size and cleanliness of the place - 2 bedrooms, a bathroom and a decent sized kitchenette and lounge room/tv. The sheets were very clean however we saw a giant cockroach 10 mins into our stay. Then 5 mosquitoes and a couple of months. Our room was too small for the size of bed so we could barely get in from the side. Decently clean and good shower. Outdoor parking next to the cabin which was annoying when it was pouring rain trying to unpack and pack the car back up with 2 young kids in tow.
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager, el 26 oct. 2022
Thank you for your review. I will pass onto the cleaners your nice surprise of there cleanliness and glad you enjoyed the new kitchen and shower. Sorry about the mosquitoes in the area there has been a lot of rain the east coast recently this has contributed to above normal fly critters. We can not get you parking any closer than next to the verandah sorry the whether wasn't the best to unpack the car. Happy Traveling.

8/10 Bueno

Heidi

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Nice quiet location for an overnight stay. The kids loved riding their scooters through the complex & playing on the jumping pillow.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager, el 22 sept. 2022
Thank you for your review.Glad your kids had fun enjoying the outdoors.

10/10 Excelente

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent, quiet, clean and tidy
Se hospedó 3 noches en septiembre de 2022
Respuesta de Manager, el 21 sept. 2022
Thank you for your lovely review. We look forward to your next stay with us.

8/10 Bueno

Lembit

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
A nice large pool and jumping cushion for kids. Well equipped kitchen. Was difficult to find entry gate as it was not labelled in any way and didn't even look like a gate. Discovered it by accident when pressing gate remote and all of a sudden part of the fence started moving. No shower gel or shampoo and just 1 and half rolls of toilet paper for a family of 4 for 3 nights.
Se hospedó 3 noches en marzo de 2022
Respuesta de Manager, el 15 mar. 2022
Thank you for your review. Glad the Kids enjoyed the pool and jumping pillow.

10/10 Excelente

Ross

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
a very nice property with well maintained gardens. Stayed in a newly refurbished cabin which was aesthetically nice and very clean.
Se hospedó 2 noches en febrero de 2022
Respuesta de Manager, el 13 feb. 2022
Thank you for your review and are happy that you enjoyed your stay. We look forward to your return visits.

6/10 Aceptable

Kimberley

Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

Bel

Se hospedó 2 noches en noviembre de 2021

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
This caravan park was in a 30 to 45 min walk to amenities if you were walking ten minutes to drive. The cabin was small around the bed and the bill were tiny for my teenage daughter. It other then that it was clean and cosy. Thank you for memories ☺️
Se hospedó 8 noches en abril de 2021
Respuesta de Manager, el 13 abr. 2021
Thank you for your review. We are glad you had a great times and new memories with your girls. Look forward to seeing you all again.

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
It was good basic accommodation. Small but adequate.
Se hospedó 2 noches en marzo de 2021
Respuesta de Manager, el 6 abr. 2021
Thank you for your review. We look forward to your next visit and trying some of our other cabins.

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza
Beds were comfy and TV was a good size. checkin was easy however Cabin and linen smelt musty when we arrived and the floors were filthy and covered in sand. Also found 2 dead cockroaches.
Se hospedó 1 noche en marzo de 2021
Respuesta de Manager, el 12 mar. 2021
Thank you for your review. We take all feedback on board for future reservations.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The cabins were shabby out dated and uninspiring. I have sent an email to them but haven't heard back.
Se hospedó 1 noche en febrero de 2021

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
It's a nice park, bit outdated, nice big pool, the air pillow looks hilarious. Beds are a bit hard though. Ended up with a stiff neck.
Se hospedó 3 noches en febrero de 2021
Respuesta de Mamager, el 8 mar. 2021
Thank you for your review. We take on board all feed back and make sure it is looked into.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2021
Respuesta de Manager, el 8 mar. 2021
Thank you for your review

8/10 Bueno

CharlesWu, Dulwich Hill, Sydney NSW

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Cabin was spacious, other than general cleanliness was lacking and reception staff on arrival could be friendlier, the general public could be friendlier, everywhere we went people were not friendly like we got COVID or was it the colour of my skin? They all stared down at you. Don't they dont want my tourism dollars?? overall the stay was good and bed was comfortable - slept well, external environs was clean, green and nicely presented with a big pool, great for the kids, lots of bird life to. Holiday Park was a good walking distance to the main street but you will need the car for Forster where we had most of our meals.
Se hospedó 3 noches en octubre de 2020
Respuesta de Manager, el 29 nov. 2020
Thank you for your review.

10/10 Excelente

DebJ, Maitland

Le gustó: Limpieza, servicios, condiciones de la propiedad
Quiet location but still close and handy to everything. Very clean and friendly. What a gem.
Se hospedó 1 noche en agosto de 2020
Respuesta de Manager, el 1 sept. 2020
Thanks for staying with us and we look forward to your next visit. We appreciate your feedback!

10/10 Excelente

michael

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Nice stay
Nice stay, comfortable and everything I needed was available
Se hospedó 1 noche en julio de 2020
Respuesta de Manager, el 28 jul. 2020
Thank you Micheal for you feedback. We look forward to your next visit.

10/10 Excelente

John, ACT

Le gustó: Limpieza y servicios
Great stay. Everything was perfect; cabin, the location, friendly staff...even the weather.
Se hospedó 2 noches en julio de 2020
Respuesta de Manager, el 7 jul. 2020
Thank you John for your lovely review we are glad you enjoyed your stay and look forward to having you here again.

8/10 Bueno

Rodney

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2020
Respuesta de Manager, el 7 jul. 2020
Thank you for your review. We appreciate the feed back.

4/10 Malo

Ray, Dolls point

Viaje familiar
No le gustó: Servicios
Disappointed with the utensils as had no utensils for the BBQ. Never got told we had to bring those. The cabin was not cleaned properly as there was an open can of Pringle’s on one of the kids bunks.
Se hospedó 2 noches en junio de 2020
Respuesta de Manager, el 9 jun. 2020
Sorry to here you were not happy with your stay. I will look into this with our cleaning company.

10/10 Excelente

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is such a family friendly property and the kids had an absolute ball! We did too x
Se hospedó 1 noche en febrero de 2020
Respuesta de Maanager, el 1 mar. 2020
Thank you for your lovely review. We are glad both that everyone had a great time. Look forward to your next visit.

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 3 noches en octubre de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en julio de 2019
Respuesta de Staff, el 24 jul. 2019
Thank you for staying wit us and for your review.

4/10 Malo

Cliente verificado

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very unfriendly; particularly the one who was there on the 22nd April when we checked out had no friendly attitude at all. There were live cockroaches everywhere. However, the location is fantastic..
Se hospedó 5 noches en abril de 2019

6/10 Aceptable

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good to lay your head for 1 night
The cabin was rather small but OK for the price.
Se hospedó 1 noche en abril de 2019
Respuesta de Front Office Staff, el 16 abr. 2019
Thank You Karen we hope that next time you can stay longer in one of our bigger cabins.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easily booked, easy check in, friendly staff, clean and functional.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Office Staff, el 11 dic. 2018
Thank you for your review and we look forward to have you back again

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic Cabin.
The staff were fantastic. We were running late, the receptionist called to check that we were ok. As it was, we were actually lost but with her help we arrived. Having travelled for over ten weeks this room was well appointed, comfortable, clean, reasonably priced and it was up there with the best we had stayed in.
Se hospedó 1 noche en julio de 2018
Respuesta de Twin Dolphins Management, el 9 ago. 2018
Thank you for your lovely review. Hope you enjoy the rest of your travels. Twin Dolphins Holiday Park team.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Try harder to be nice!
The woman who checked us in seemed annoyed that she couldn’t reach us to confirm check in time as she wanted to go to the supermarket. I explained we had no mobile phone coverage in the area but she was still quite rude to me! Disappointing.
Se hospedó 1 noche en julio de 2018
Respuesta de Front Office Staff, el 3 sept. 2018
Thank you for your feedback. We will look into this.

10/10 Excelente

jacko, south coast

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great value for overnight stop and very quite.Staff at front reception very Happy and helpful.
Se hospedó 1 noche en junio de 2018
Respuesta de Front Office Staff, el 20 jun. 2018
Thank you for your reveiw. We look forward to your next visit.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Clean warm compact comfortable Easy access to car when unpacking Reasonable price
Se hospedó 1 noche en junio de 2018
Respuesta de Front Office Staff, el 20 jun. 2018
Thank you for your review. We hope you will stay with us again.

10/10 Excelente

Melinda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family stay
Excellent well presented park. Management friendly and helpful great for kids as there is a solar heated pool, jumping pillow , games room and go kart hire and roads in park are safe for kids to ride on.
Se hospedó 2 noches en marzo de 2018
Respuesta de Twin Dolphins Management, el 27 mar. 2018
Thank you for your review. We are glad you and your family had a good time here. Hope to see you again soon.

4/10 Malo

Sara, gosford NSW

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Really disappointing
We booked this caravan park as part fo a larger group booking. The photos on the website are very misleading and obviously of only the best the park had to offer. I was shocked by the size of our cabin but also how run down it was. The beds were absolutely rock hard and probably the worst I have experienced- thin and threadbear. My daughter elected to sleep on the lounge the second night until a cockroach ran across it. The shower was tiny and no bath. The free wifi is also misleading, I didn't speak to one guest who could get the wifi to connect. All in all I was so relieved that we were there to attend a local event and not for an actual holiday because I couldn't have enjoyed our time there or survived more than two nights. I would have left and booked elsewhere. The only positive that I can speak of is the staff who were friendly and very welcoming. It's unfortunate that their park is so rundown and lacklustre. Would not recommend at all.
Se hospedó 2 noches en junio de 2017
Respuesta de Staff, el 10 jul. 2017
Thank you for your feedback. We take what you have to say very seriously. At this current time we are renovating many or our cabins but unfortunately this takes some time to do so. With the rest I will look into this as we have an external pest company that does this on a regular basis for us.

10/10 Excelente

Gail

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
pleasant stay
friendly helpful staff. everything we wanted. very quiet.
Se hospedó 2 noches en junio de 2017
Thank you for your reveiw. We are glad you had a lovely stay here at Twin Dolphins and look forward to seeing you here agian.

10/10 Excelente

josh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice and close to shops
Very comfortable rooms. Air con in main living area and fans in bedrooms
Respuesta de Front Office Staff, el 3 mar. 2017
Thank you for your review we are glad you enjoyed your stay and we hope to see you again.

8/10 Bueno

Tony, salamander bay

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
It's clean tidy but needed some TLC. Just need to upgrade the mattresses in the budget cabins
Respuesta de Front Office Staff, el 3 mar. 2017
Thank you for your review we will look into this for you. We are happy for the feed back as if we dont know we can not fix this. We hope that the rest of your stay was enjoyable .

8/10 Bueno

D, Sydney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Twin Dolphins Holiday Park, Tuncurry
Nice, clean accommodation, and not too busy, with things for the kids to do, not far from the beach, very close to Forster.
Respuesta de Front Office Staff, el 3 mar. 2017
Thank you for you review. We are glad that you and your family had a nice time staying here and hhope to see you agin.

10/10 Excelente

Pauline, Glenmore Park

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
loved this place, quiet and relaxing,

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de General Manager, el 9 nov. 2016
Thank you for your Review. We value all our customers and hope to see you again.

6/10 Aceptable

Rob, Sydney

No le gustó: Condiciones de la propiedad
OK for a Long Weekend
Small and compact with all the basic facilities you could need for a short break.
Respuesta de Office Manager, el 13 oct. 2016
Thank you for the review. We will be replacing the outside table and chairs. I am sorry about the leaf blower but none of our staff start until 8am but I will look into this.

8/10 Bueno

Benjamin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect
Perfect location and room.
Respuesta de General Manager, el 14 oct. 2016
Thank you for your review. We value our customers and their feed back. We are happy that you enjoyed your stay with us and hope to see you again.

8/10 Bueno

Mick, Newcastle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A nice quiet holiday park
Only stayed one night but was very satisfied with the accommodation.
Respuesta de Office Manager, el 13 oct. 2016
thank you Mick we look forward to your next visit. :)

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
Twin dolphins caravan park
Overall the park was great, quiet and the facilities were great for my little ones. I also like it due to the park being a small park and so there was the hustle and bustle of the bigger parks.
Respuesta de Staff, el 23 ago. 2016
Thank you for your review. We value our customers and what they have to say. Over the past few months there have been many changes to the park and many more to come. You can Visit our facebook to keep updated on all the changes. Hope to see you again. Thank you Twin Dolphins Staff.