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"A very beautiful property... tranquil and well designed.... i wish there was coffee ready at 630 am.... but thats just me"

"We found this hotel very welcoming and the surroundings are amazing. Very well looked after with beautiful surroundings a very romantic feel on the grounds. Also our meal was very enjoyable with very good service. Really enjoying our stay."

"This hotel is really nice and clean, look like a Mexican village, so pretty. I recommend it, rooms are so cozy, we’ve had a good time."

"Great/spectacular hotel, property and room. Terrible restaurant. The food was cold and service was not the greatest. All in all the hotel and room was amazing. "

"The staff was very friendly. We booked a guide to Chichen Itza which was excellent. Breakfast at the hotel was not included in the price but was excellent. My children enjoyed the pool."

"The hotel has 2 nice pools that are great for relaxing after visiting the ruins. The restaurant has limited choice on the menu, but the food is tasty and reasonably priced. My only complaint is that the mattresses were a bit hard."

"Habitación muy limpia y cuidada"

"We have been to Hotel Chitchen Itza before. It is a great hotel. All the amenities you need in the heart of the Yucatan. It has never disappointed our Yucatan experience."

"Rooms are basic but clean and comfortable. Air is cold, which is important in Merida. Excellent value. Receptionist does not speak English, so that may be an issue with some guests, though we knew enough Spanish to get by."