Ratings based on 453 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from new york
Awoke @3AM to screams of “Fire”
Posted Mar 29, 2018
Pros: Can not conscientiously recommend this to anyone.
Cons: Remodeling may work.
Location: Only a stop over not their for sightseeing or entertainment.
Very disappointed in the condition of the room. Stains on bredbread; chairs and couch were quite disturbing. No dead bolt lock as it had been either prayed off or experienced forcible entry. Old fixtures are ok with us but we do appreciate a high standard for cleanliness. Sadly this was missing. However, we chose to stay the night to only to be awakened with the screams of “Fire” After looking outside and seeing a crowd of people gather we determined that this was ‘real’. We quickly gathered up our things and put them in our car and pulled away from the building. There were no alarms or rap at the door only someone screaming fire. After loading the car and seeing the two fire engines we saw smoke streaming from the roof. No flames but a lot of smoke we waited several minutes and decided there was not going to be an all clear any time soon. We left in our car at 4:30 am and was able to find another Hotel 30 minutes away. I truly felt bad for the staft and they apologize for the inconvenience. Thankfully with Expedia discount applied were not out a great deal of money. The silver lining.
Comment from Hotel Management
Mar 31, 2018 by Manager, Hotel Management
We are so sorry to learn that you weren't thoroughly impressed with us during your most recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Overpriced, loud, dirty
Posted Mar 17, 2018The rooms are large but dirty and you sleep like in the highway. Cigarette butts all over the place, breakfast buffet basically empty at 8:00 AM and no one filled it up. Bad hotel. bad attitude, totally overpriced.
Sorry, not worth the money.
Comment from Hotel Management
Mar 20, 2018 by Manager, Hotel Management
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Recommended
for Everyoneby A verified traveler
Posted Feb 19, 2018
Stayed 1 night, even though close to freeway, very quiet, heater was not noisy, worked well.
Room very clean, comfortable.
Comment from Hotel Management
Feb 20, 2018 by Manager, Hotel Management
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our room and heater. We hope to see you again and that you will be truly impressed with our continued improvements.
by A verified traveler
Posted Jan 23, 2018 on Hotels
Breakfast was lacking
Comment from Hotel Management
Jan 23, 2018 by Manager, Hotel Management
Thank you for the incredible rating! We look forward to your next visit!
by A verified traveler
Maintenance
Posted Jan 21, 2018Room nice , clean but toilet was not secured to floor rocks back and forth.
Can’t believe they rent room with this issue.
Comment from Hotel Management
Jan 22, 2018 by Manager, Hotel Management
We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. Thank you for the feedback pertaining to our room and toilet issue. Please do come see you again soon!
Recommended
for Everyoneby A verified traveler
Easy access from highway. Clean and comfortable.
Posted Jan 19, 2018On our way north to Oregon. Nice area to stay in.
Comment from Hotel Management
Jan 19, 2018 by Manager, Hotel Management
We appreciate the time you've taken to give us your thoughtful review. Thank you for your feedback regarding our hotel. We appreciate you taking the time to share your experience and to bring these matters to our attention.
by A verified traveler
Nice hotel in a shit town
Posted Jan 15, 2018 on HotelsClean room, quite room
Comment from Hotel Management
Jan 17, 2018 by Manager, Hotel Management
We appreciate your rating of our hotel. Thank you for being a valued guest and for providing us the feebdack regarding our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
by Karen
Skip this place
Posted Jan 5, 2018 on HotelsTv didn't work and no one would come help fix it. Breakfast area was filthy. Hot food was cold. People smoking outside my door.
Comment from Hotel Management
Jan 7, 2018 by Manager, Hotel Management
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our area and breakfast. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Posted Jan 4, 2018 on Hotels
Comment from Hotel Management
Jan 6, 2018 by Manager, Hotel Management
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
by Akemi
Posted Dec 31, 2017 on Hotels
Comment from Hotel Management
Jan 3, 2018 by Manager, Hotel Management
It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!