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Protea Hotel by Marriott Durban Umhlanga

Photo gallery for Protea Hotel by Marriott Durban Umhlanga

Lobby
Pool
Room, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Room, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Room, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Overview of Protea Hotel by Marriott Durban Umhlanga

Protea Hotel by Marriott Durban Umhlanga

3.0 star property

8.4/10 Very Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
  • Business services
Map
Protea Mall, Cnr Lighthouse and Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320

Explore the area

  • Popular LocationUmhlanga Lighthouse8 min walk
  • Popular LocationUmhlanga Rocks Beach13 min walk
  • Popular LocationKwaZulu-Natal Sharks Board18 min walk
  • AirportDurban (DUR-King Shaka Intl.)15 min drive

Room options

About this area

Umhlanga

Located in Umhlanga, Protea Hotel by Marriott Durban Umhlanga is in the entertainment district and near the beach. Umhlanga Lighthouse and The Old Fort are local landmarks, and some of the area's attractions include Japanese Gardens and Big Rush Urban Adrenaline. Traveling with kids? Consider Mini Town, or check out an event or a game at Moses Mabhida Stadium. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.
Visit our Umhlanga travel guideOpens in a new window
Map

What's nearby

  • Umhlanga Lighthouse - 8 min walk
  • Umhlanga Main Beach - 9 min walk
  • Umhlanga Rocks Beach - 13 min walk
  • KwaZulu-Natal Sharks Board - 18 min walk
  • Umhlanga Hospital - 2 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 15 min drive

Restaurants

  • 14 on Chartwell - 2 min walk
  • Mary & Joe - 3 min walk
  • The Chefs' Table - 1 min walk
  • Bird & Co - 3 min walk
  • Olive & Oil Mediterranean Restaurant - 3 min walk

About this property

Protea Hotel by Marriott Durban Umhlanga

3-star family-friendly hotel in a shopping district
Take advantage of a roundtrip airport shuttle, a grocery/convenience store, and shopping on site at Protea Hotel by Marriott Durban Umhlanga. Be sure to enjoy a meal at Lighthouse, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • Access to a nearby health club, an elevator, and tour/ticket assistance
  • A gift shop, 4 meeting rooms, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 269 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guests reviews speak well of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 43-inch LED TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Self parking on site (ZAR 55 per day)
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: ZAR 205 for adults and ZAR 205 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lighthouse

Things to do

  • Motorized watercraft
  • Shopping

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Direct access to the beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in from 2:00 PM - 4:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: ZAR 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 205 for adults and ZAR 205 for children
  • Airport shuttle fee: ZAR 350 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: ZAR 125 (one-way), (from 1 to 15 years old)
  • Self parking fee: ZAR 55 per day
  • Late check-out fee: ZAR 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel
Protea Hotel Marriott Durban Umhlanga
Protea Umhlanga
Umhlanga Protea Hotel
Protea Hotel Umhlanga Rocks
Protea
Hotel Umhlanga
Protea Marriott Durban Umhlanga
Protea Hotel by Marriott Durban Umhlanga Hotel
Protea Hotel by Marriott Durban Umhlanga Umhlanga
Protea Hotel by Marriott Durban Umhlanga Hotel Umhlanga

Frequently asked questions

Is Protea Hotel by Marriott Durban Umhlanga pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Protea Hotel by Marriott Durban Umhlanga?

As of Mar 28, 2023, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Durban Umhlanga on Apr 21, 2023 start from $80.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Protea Hotel by Marriott Durban Umhlanga?

Self parking is available for ZAR 55 per day.

What time is check-in at Protea Hotel by Marriott Durban Umhlanga?

Check-in is from 2:00 PM - 4:30 PM. After-hours check-in is not available.

What time is check-out at Protea Hotel by Marriott Durban Umhlanga?

Check-out is at 10:30 AM. Late check-out is available for ZAR 500 (subject to availability).

Does Protea Hotel by Marriott Durban Umhlanga provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 350 per vehicle applies.

Where is Protea Hotel by Marriott Durban Umhlanga located?

Offering direct access to the beach, this Umhlanga hotel is in the entertainment district and within a 10-minute walk of Umhlanga Lighthouse and Umhlanga Main Beach. Umhlanga Rocks Beach and Umhlanga Lagoon Nature Reserve are also within 1 mi (2 km).

Can I cancel my reservation for free at Protea Hotel by Marriott Durban Umhlanga and receive a full refund?

Yes, Protea Hotel by Marriott Durban Umhlanga offers free cancellation on select room rates, because flexibility matters! Please refer to Protea Hotel by Marriott Durban Umhlanga cancellation policy on our site for more details about any exclusions or requirements.

Protea Hotel by Marriott Durban Umhlanga Reviews

Protea Hotel by Marriott Durban Umhlanga Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 162 out of 380 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 152 out of 380 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 45 out of 380 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 14 out of 380 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 7 out of 380 reviews" "
" "2 - Terrible 2%

8.8/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Busisiwe, Mc Lean

Traveled with family and small children
Liked: Staff & service
Clean and well kept. Caring and well mannered staff.
Stayed 2 nights in Feb 2023

8/10 Good

Jade

Stayed 2 nights in Dec 2022

10/10 Excellent

Mildred Nomvana

Stayed 2 nights in Dec 2022

10/10 Excellent

Busisiwe, Mc Lean

Traveled with family
Liked: Cleanliness, staff & service
I give this hotel an excellent overall review. It is clean. Staff is professional. It is just across the street from shopping, entertainment, and easily accessible to the beach. I Love it and so did my family!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Benediction

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location with amenities
Stayed 2 nights in Nov 2022

8/10 Good

Micheline J A

Stayed 1 night in Nov 2022

2/10 Terrible

Muhammed

Disliked: Property conditions & facilities
Unacceptable
For the price paid for a family room, the following: 1. Only 1 soap/shampoo etc 2. Tea/coffee also limited 3. So too the number of towels 4. Cold to lukewarm water to shower, both at night and in the morning
Stayed 1 night in Oct 2022

8/10 Good

Jacobus

Stayed 10 nights in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022