- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, I strongly recommend the hotel
Stayed 1 night in Mar 2020
Photo gallery
Guest reviews
Excellent
670 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air Conditioning
- Restaurant
- Gym
Map
Av Las Americas 241, Boca del Rio, VER
Explore the area
Plaza Las Americas Shopping Mall1 min walk
World Trade Center Veracruz6 min walk
Andamar Lifestyle Center7 min walk
Veracruz, Veracruz (VER-General Heriberto Jara Intl.)16 min drive
Choose dates to view prices
Suite, 1 King Bed, Non Smoking (Castelo)
Photos of Suite, 1 King Bed, Non Smoking (Castelo)
Suite, 1 King Bed, Non Smoking (Castelo)
More detailsRoom amenities
- 269 sq ft
- Sleeps 4
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
269-sq-foot individually decorated room with a balcony
Internet - Free WiFi
Entertainment - 21-inch LCD TV with cable channels
Food & Drink - Room service and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and laptop-compatible safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink and wheelchair accessible
Non-Smoking
Junior Suite, 1 King Bed, Non Smoking
Photos of Junior Suite, 1 King Bed, Non Smoking
Junior Suite, 1 King Bed, Non Smoking
More detailsRoom amenities
- 260 sq ft
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
260-sq-foot individually decorated room with a balcony
Internet - Free WiFi
Entertainment - 21-inch LCD TV with cable channels
Food & Drink - Room service and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and laptop-compatible safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink and wheelchair accessible
Non-Smoking
Room, 1 King Bed, Non Smoking
Photos of Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
5/5 guest room ratingMore detailsRoom amenities
- 215 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
215-sq-foot individually decorated room with a balcony
Internet - Free WiFi
Entertainment - 21-inch LCD TV with cable channels
Food & Drink - Room service and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and laptop-compatible safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink and wheelchair accessible
Non-Smoking
Junior Suite, 2 Double Beds, Non Smoking
Photos of Junior Suite, 2 Double Beds, Non Smoking
Junior Suite, 2 Double Beds, Non Smoking
More detailsRoom amenities
- 260 sq ft
- Sleeps 5
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 5Max adults: 5Max children: 4
Room details
2 Double Beds
260-sq-foot individually decorated room with a balcony
Internet - Free WiFi
Entertainment - 21-inch LCD TV with cable channels
Food & Drink - Room service and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and laptop-compatible safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink and wheelchair accessible
Non-Smoking
Room, 2 Double Beds, Non Smoking
Photos of Room, 2 Double Beds, Non Smoking
Room, 2 Double Beds, Non Smoking
5/5 guest room ratingMore detailsRoom amenities
- 215 sq ft
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
215-sq-foot individually decorated room with a balcony
Internet - Free WiFi
Entertainment - 21-inch LCD TV with cable channels
Food & Drink - Room service and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and laptop-compatible safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink and wheelchair accessible
Non-Smoking
Room Standard
Photos of Room Standard
Room Standard
5/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 King Bed(s)
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
215-sq-foot individually decorated room with a balcony
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Room service and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe
Comfort - Climate-controlled air conditioning and daily housekeeping
The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Boca del Rio
Located in Boca del Rio, Ramada Plaza by Wyndham Veracruz Boca del Rio is connected to a shopping center. Plaza Las Americas Shopping Mall and Andamar Lifestyle Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mocambo Beach. Traveling with kids? Consider Veracruz Aquarium and Aquatico Inbursa. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ecotours and skydiving.
Visit our Boca del Rio travel guideWhat's nearby
- Plaza Las Americas Shopping Mall - 1 min walk
- World Trade Center Veracruz - 6 min walk
- Andamar Lifestyle Center - 7 min walk
- Mocambo Beach - 13 min walk
- Plaza Mocambo Veracruz - 10 min drive
Getting around
- Veracruz Central Station - 21 min drive
- Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 16 min drive
Restaurants
- Venue 1 – Serves breakfast, brunch, lunch, and dinner.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking
Free valet parking
Extended parking
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 180 for adults and MXN 180 for children
2 restaurants and 1 coffee shop/café
1 poolside bar and 1 bar
Room service available
Things to do
Fitness center
Outdoor pool
Playground
Shopping
Family friendly
Babysitting/childcare (surcharge)
Dry cleaning service
Free children's club
Laundry facilities
Outdoor pool
Playground
Soundproofed rooms
Supervised childcare/activities (surcharge)
Washer/dryer
Conveniences
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Languages spoken
English
Spanish
Business services
24-hour business center
Meeting rooms
Conference space (2920 square feet)
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Blackout drapes/curtains
Down comforter
Linens
Memory foam mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shower
Towels
Entertainment
21-inch LCD TV
Cable channels
Food and drink
Free bottled water
Outdoor space
Balcony
More
Desk
Free local calls
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board
Laptop-compatible safe
Soundproofing
Washer and dryer
Policies
Check-in
Check-in from 3:00 PM - 10:00 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Late check-out subject to availability
Express check-out
Special check-in instructions
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: MXN 180 for adults and MXN 180 for children (approximately)
- Early check-in fee: 50 percent of room rate (subject to availability)
- Late check-out fee: 50 percent of room rate (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 72 hours between bookings.
- The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.
- The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Property is also known as
Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Rio
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Rio
Frequently asked questions
Guest reviews
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.4
Property condition
- Liked: Cleanliness, staff & service, amenities
Service is great, people always willing to help, I did not like the smell in the hallway , it smells like mold and we did not like they did not have a transportation to the main malls across the street.
Stayed 3 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, helpful and professional. Food was good and service was excellent. Can highly recommend this property.
Stayed 2 nights in Feb 2020
This traveler didn’t leave comments with their review
Stayed 8 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
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