expedia

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Premium bedding, down comforters, memory foam beds, in-room safe
Premium bedding, down comforters, memory foam beds, in-room safe

Guest reviews

4.4/5 Excellent
670 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationPlaza Las Americas Shopping Mall1 min walk
Popular LocationWorld Trade Center Veracruz6 min walk
Popular LocationAndamar Lifestyle Center7 min walk
AirportVeracruz, Veracruz (VER-General Heriberto Jara Intl.)16 min drive

Choose dates to view prices

  • Suite, 1 King Bed, Non Smoking (Castelo)

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking (Castelo)
  • Junior Suite, 1 King Bed, Non Smoking

    Room amenities

    • 260 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Junior Suite, 2 Double Beds, Non Smoking

    Room amenities

    • 260 sq ft
    • Sleeps 5
    • 2 Double Beds
    More detailsJunior Suite, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking
  • Room Standard

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed(s)
    More detailsRoom Standard

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Boca del Rio

Located in Boca del Rio, Ramada Plaza by Wyndham Veracruz Boca del Rio is connected to a shopping center. Plaza Las Americas Shopping Mall and Andamar Lifestyle Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mocambo Beach. Traveling with kids? Consider Veracruz Aquarium and Aquatico Inbursa. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ecotours and skydiving.

Visit our Boca del Rio travel guide
Map
Popular Location

What's nearby

  • Plaza Las Americas Shopping Mall - 1 min walk
  • World Trade Center Veracruz - 6 min walk
  • Andamar Lifestyle Center - 7 min walk
  • Mocambo Beach - 13 min walk
  • Plaza Mocambo Veracruz - 10 min drive

Getting around

  • Veracruz Central Station - 21 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 16 min drive

Restaurants

  • Venue 1 – Serves breakfast, brunch, lunch, and dinner.

About this property

Ramada Plaza by Wyndham Veracruz Boca del Rio

4-star family-friendly hotel connected to the convention center in De Las Americas
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 141 soundproofed rooms feature free WiFi and memory foam beds. For entertainment, LCD TVs come with cable channels, and guests can also appreciate comforts like premium bedding and down comforters.
Ramada Plaza by Wyndham Veracruz Boca del Rio offers 141 accommodations with washers/dryers and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. 21-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free valet parking
Extended parking

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 180 for adults and MXN 180 for children
2 restaurants and 1 coffee shop/café
1 poolside bar and 1 bar
Room service available

Things to do

Fitness center
Outdoor pool
Playground
Shopping

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Free children's club
Laundry facilities
Outdoor pool
Playground
Soundproofed rooms
Supervised childcare/activities (surcharge)
Washer/dryer

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business center
Meeting rooms
Conference space (2920 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Down comforter
Linens
Memory foam mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower
Towels

Entertainment

21-inch LCD TV
Cable channels

Food and drink

Free bottled water

Outdoor space

Balcony

More

Desk
Free local calls
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board
Laptop-compatible safe
Soundproofing
Washer and dryer

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 180 for adults and MXN 180 for children (approximately)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.
  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Rio
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Rio

Frequently asked questions

Can I cancel my reservation for free at Ramada Plaza by Wyndham Veracruz Boca del Rio and receive a full refund?
Yes, Ramada Plaza by Wyndham Veracruz Boca del Rio offers free cancellation on select room rates, because flexibility matters! Please refer to Ramada Plaza by Wyndham Veracruz Boca del Rio cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Ramada Plaza by Wyndham Veracruz Boca del Rio?
As of Jul 4, 2020, prices found for a 1-night stay for 2 adults at Ramada Plaza by Wyndham Veracruz Boca del Rio on Jul 5, 2020 start from $27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Ramada Plaza by Wyndham Veracruz Boca del Rio have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking and valet parking are free at this property.
What time is check-in at Ramada Plaza by Wyndham Veracruz Boca del Rio?
Check-in is from 3:00 PM–10:00 PM. A 50% fee applies for early check-in (subject to availability).
What time is check-out at Ramada Plaza by Wyndham Veracruz Boca del Rio?
Check-out is at 1 PM. Late check-out is available for a 50% fee (subject to availability).
Where is this property located?
This family-friendly Boca del Rio hotel is located near the airport, within a 10-minute walk of Plaza Las Americas Shopping Mall, World Trade Center Veracruz, and Andamar Lifestyle Center. Mocambo Beach is 0.7 mi (1.1 km) away.

Guest reviews

Overall score and ratings for Ramada Plaza by Wyndham Veracruz Boca del Rio

4.4
Excellent
5 - Excellent
344
4 - Good
261
3 - Okay
50
2 - Mediocre
6
1 - Poor
9
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great, I strongly recommend the hotel

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, amenities

Service is great, people always willing to help, I did not like the smell in the hallway , it smells like mold and we did not like they did not have a transportation to the main malls across the street.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were very friendly, helpful and professional. Food was good and service was excellent. Can highly recommend this property.

Stayed 2 nights in Feb 2020

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 8 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020