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Overview of City Express Veracruz

Photo gallery

Featured Image
On the beach
Outdoor pool
Outdoor pool
Outdoor pool

City Express Veracruz

2.5 out of 5

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationUniversity of Veracruz13 min walk
    Popular LocationWorld Trade Center Veracruz8 min drive
    Popular LocationPlaza Las Americas Shopping Mall10 min drive
    AirportVeracruz, Veracruz (VER-General Heriberto Jara Intl.)27 min drive

Choose dates to view prices

Panoramic Room, 1 Queen Bed

5/5 guest room rating
  • 226 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

No guest room rating
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Panoramic Room, 2 Double Beds

4.2/5 guest room rating
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

3.6/5 guest room rating
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 King Bed

Room Standard

No guest room rating
  • Sleeps 2
  • 2 Double Beds

Single Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

About this area

Boca del Rio

Located in Boca del Rio, City Express Veracruz is on the beach. Naval Historical Museum and City Museum are cultural highlights, and some of the area's attractions include Veracruz Aquarium and Veracruz Wax Museum.
Popular Location

What's nearby

  • University of Veracruz - 13 min walk
  • Playa Marti - 3 min drive
  • World Trade Center Veracruz - 8 min drive
  • Andamar Lifestyle Center - 8 min drive
  • Plaza Las Americas Shopping Mall - 10 min drive

Getting around

  • Veracruz Central Station - 18 min drive
  • General Heriberto Jara Intl. Airport (VER) - 33 min drive


  • Las Alitas — 6 min walk
  • Azafran — 10 min walk
  • Il Veneziano — 10 min walk
  • Los Giros — 17 min walk
  • Restaurante Los Farolitos — 18 min walk

About this property

City Express Veracruz

Sun and fun on the beach, near Plaza Las Americas Shopping Mall
Guests at this beach hotel will appreciate convenient onsite amenities such as an area shuttle and complimentary wired Internet access. All 124 rooms offer free WiFi and free wired Internet, plus rainfall showerheads and LCD TVs with cable channels. Other amenities available to guests include down comforters, showers, and phones.
City Express Veracruz offers 124 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Boca del Rio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to 10 km

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool


  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center


  • Beachfront location
  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Down comforter


  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels


  • Cable channels
  • LCD TV


  • Desk
  • Iron/ironing board (on request)
  • Phone



Check-in from 3:00 PM - anytime
Minimum check-in age - 18


Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

City Express Veracruz
City Hotel Veracruz Express
City Express Veracruz Hotel
City Express Veracruz Hotel
City Express Veracruz Boca del Rio
City Express Veracruz Hotel Boca del Rio

Frequently asked questions

Can I cancel my reservation for free at City Express Veracruz and receive a full refund?
Yes, City Express Veracruz offers free cancellation on select room rates, because flexibility matters! Please refer to City Express Veracruz cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at City Express Veracruz?
As of Apr 19, 2021, prices found for a 1-night stay for 2 adults at City Express Veracruz on May 16, 2021 start from $40, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does City Express Veracruz have a pool?
Yes, this property has an outdoor pool.
Is City Express Veracruz pet-friendly?
No, pets are not allowed at this property.
How much is parking at City Express Veracruz?
Limited spots are available.
What time is check-in at City Express Veracruz?
Check-in is from 3:00 PM - anytime.
What time is check-out at City Express Veracruz?
Check-out is at 1 PM.
Where is City Express Veracruz located?
Nestled on the beach, this Boca del Rio hotel is within 2 mi (3 km) of University of Veracruz, Plaza Las Americas Shopping Mall, and World Trade Center Veracruz. Mocambo Beach and Veracruz Aquarium are also within 3 mi (5 km).

Overall score and ratings



Rating 5 - Excellent. 154 out of 660 reviews
5 - Excellent 23%
Rating 4 - Good. 219 out of 660 reviews
4 - Good 33%
Rating 3 - Okay. 137 out of 660 reviews
3 - Okay 21%
Rating 2 - Poor. 90 out of 660 reviews
2 - Poor 14%
Rating 1 - Terrible. 60 out of 660 reviews
1 - Terrible 9%




Staff & service




Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel looks rundown. Rooms and bathrooms did not appear to be properly cleaned. Swimming pool was dirty with trash and face masks. Needs more cleaning maintenance.
Stayed 2 nights in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exx3lente hotel ambiente la gente, todo super lo recomiendo
Stayed 4 nights in Apr 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was small but nice, Great location, lots of restaurants around. Staff was very nice. The beach area needs lots of improvement. it looks like it is not part of the property, it is dirty and all chairs and umbrellas are old.
Stayed 3 nights in Dec 2019

4/5 Good

Stayed 4 nights in Aug 2019

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019

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