Ratings based on 168 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from Bermuda
Africa at its finest!
Posted Jul 25, 2017Wonderful stay. Excellent staff! Amazing view over waterhole and Africa landscape. Highly recommend.
Recommended
for Everyoneby A verified traveler
Wonderful hotel in Victoria Falls
Posted Jun 30, 2017I was fortunate to stay in a two-story suite. The room was beautiful overlooking the watering hole. I highly recommend this hotel.
Recommended
for Everyoneby A verified traveler from Perth, Australia
A very friendly place to stay.
Posted Jun 27, 2017Although a little out of town, this hotel is blessed with friendly, efficient staff who go out of their way to make your stay enjoyable. The shuttle service to town is prompt and reliable. The bonus is the feeding of the vultures which occurs daily at 1pm. A small lake which is in full view of the hotel provides a kaleidoscope of visiting wildlife, something other hotels in Victoria Falls do not cater for to the same extent.
by A verified traveler from Michigan, USA
Beware your belongings...
Posted Jun 3, 2017The lodge is situated in a beautiful natural space, and I really enjoyed viewing wildlife from the privacy of my balcony (or from the bar/restaurant area, depending on the time of day).
The room was well equipped and nicely decorated with local wildlife-themed art.
Unfortunately, my puma tennis shoes went missing from the room the day I checked out, and the hotel staff was entirely unresponsive to follow-up phone calls and emails after initial assurances from the Duty Manager, Victor Saurombe, that the Lodge would contact me within 24 hours and would compensate me for the loss. I found this unprofessional and would not stay at the Safari Lodge again on future visits.
Food was mediocre and at times flat-out bizarre -- for example, the "bruschetta" I ordered was actually a toasted sesame bun sandwich filled with carmelized onions and sun-dried tomatoes.
by Colin
Posted May 16, 2017 on Hotels
Hotel is well located, staff are very friendly and make your stay very pleasant.
Shower is great.
No TV which enhances the experience
by A verified traveler
Charged extra for the room at checkout. TERRIBLE!
Posted Apr 10, 2017I made the reservation on Expedia. Even though the other two reservations went through as 2 people, this one went through as a single. Even though I contacted the hotel directly, well before my stay-- to arrange airport to hotel shuttle for TWO people....and two days before my stay to arrange 2 tours for TWO people. They said nothing to my during either conversation ....nor at check-in.......then, at checkout....they charged me $149 for second person. $149 for the towel my husband used to shower!!! Terrible business practice!
by Haley
Truly unique experience
Posted Apr 9, 2017 on HotelsTrip was amazing. The lodge was beautiful. The wildlife was spectacular. A once-in-a-lifetime experience
Recommended
for Everyoneby A verified traveler
A magical spot in Africa
Posted Mar 21, 2017 on OrbitzA beautiful old lodge with a stunning location overlooking an active water hole. I saw elephants on 3 of my 5 nights there. The room was quiet and clean. The staff is attentive and kind.
by A verified traveler
Safari hotel!
Posted Feb 21, 2017 on HotelsA lovely traditional authentic hotel.
by Karl
Posted Feb 15, 2017 on Hotels