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Four Points by Sheraton Victoria Gateway

Photo gallery for Four Points by Sheraton Victoria Gateway

Exterior
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Four Points by Sheraton Victoria Gateway

Four Points by Sheraton Victoria Gateway

3.5 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
829 McCallum Road, Victoria, BC, V9B6W6

Explore the area

  • Popular LocationAll Fun Recreation Park3 min drive
  • Popular LocationCity Centre Park - Family Fun Park5 min drive
  • Popular LocationBear Mountain Golf and Country Club8 min drive
  • AirportVictoria, BC (YYJ-Victoria Intl.)29 min drive

Room options

About this area

Victoria

Four Points by Sheraton Victoria Gateway is located near the beach and in an area with good shopping. CFB Esquimalt Naval and Militiary Museum and Chinatown are cultural highlights, and travelers looking to shop may want to visit Uptown Center and MayFair Shopping Centre. Langford Lanes and Princess Louisa Inlet are also worth visiting. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with hiking/biking trails, mountain biking, and ecotours.

What's nearby

  • All Fun Recreation Park - 3 min drive
  • City Centre Park - Family Fun Park - 5 min drive
  • Bear Mountain Golf and Country Club - 8 min drive
  • Bear Mountain Golf Resort - Mountain Course - 8 min drive
  • Bear Mountain Golf Resort - Valley Course - 8 min drive

Getting around

  • Victoria Intl. Airport (YYJ) - 29 min drive

Restaurants

  • Mr. Mikes - 5 min walk
  • Sushi Langford - 10 min walk
  • Milestone's - 10 min walk
  • 900 Degrees - 13 min walk
  • Fountain Diner - 3 min drive

About this property

Four Points by Sheraton Victoria Gateway

3.5-star hotel in the suburbs
You can look forward to a garden, dry cleaning/laundry services, and a fireplace in the lobby at Four Points by Sheraton Victoria Gateway. For some rest and relaxation, visit the sauna or the steam room. The onsite American cuisine restaurant, Metropolitan Grill & Bar, features brunch and light fare. Free in-room WiFi is available to all guests, along with 2 bars and a 24-hour health club.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and RV/bus/truck parking
  • Limo/town car service, an area shuttle, and express check-out
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All 117 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch HDTVs with cable channels
  • Separate sitting areas, mini fridges, and free infant beds

Languages

Chinese (Mandarin), English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 5 km
  • Free casino shuttle
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 15-30 for adults and CAD 12-15 for children
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in common area(s)

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (54896 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch LED TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between CAD 15 and CAD 30 for adults, CAD 12 and CAD 15 for children (approximately)
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Frequently asked questions

Does Four Points by Sheraton Victoria Gateway have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Four Points by Sheraton Victoria Gateway?

As of Nov 28, 2022, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Victoria Gateway on Dec 4, 2022 start from $100.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Victoria Gateway pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 35 per pet, per day. Service animals are exempt from fees.

How much is parking at Four Points by Sheraton Victoria Gateway?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Victoria Gateway?

Check-in begins at 3 PM.

What time is check-out at Four Points by Sheraton Victoria Gateway?

Check-out is at 11:00 AM.

Where is Four Points by Sheraton Victoria Gateway located?

Situated near the beach, this hotel is within 3 mi (5 km) of Langford Lanes, Royal Roads University, and Bear Mountain Golf Resort - Mountain Course. Bear Mountain Golf and Country Club and WildPlay West Shore Victoria are also within 3 mi (5 km).

Can I cancel my reservation for free at Four Points by Sheraton Victoria Gateway and receive a full refund?

Yes, Four Points by Sheraton Victoria Gateway offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Victoria Gateway cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.4

Very Good

Rating 10 - Excellent. 456 out of 1003 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 366 out of 1003 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 98 out of 1003 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 56 out of 1003 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 27 out of 1003 reviews" "
" "2 - Terrible 3%

8.8/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

6/10 Okay

Trevor
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2022

8/10 Good

Norman, Victoria
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2022

10/10 Excellent

Kevin Ross, New Tecumseth
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of room n walk in shower. Also restaurant and bar on property.
Stayed 2 nights in Nov 2022

10/10 Excellent

Aaron
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2022

10/10 Excellent

Kim
Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel, good location, pool was small but functional. Steam room was broken.
Stayed 2 nights in Oct 2022

10/10 Excellent

karen
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially given a room with a tv that didn’t work and as soon as I informed them, we were upgraded to a suite! Incredible customer service! And great facilities..definitely recommend to friends and family!
Stayed 1 night in Oct 2022

8/10 Good

Ummad
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Majority of hotels I have been to provide the microwave at no charge. This hotel was $10. Other than that Nice hotel.
Stayed 1 night in Oct 2022

2/10 Terrible

John Leonard
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we came back to our room after a dinner out, there was someone else in the room. They told us to go to the front desk. They apologized saying the room the previously spoken for! They moved our belongings out and put them in a locked room but dumped the things from the bathroom into my arms (no bag). They gave us a free upgraded breakfast each after my husband suggested it. We were not impressed and will never return there, even though it is close to family.
Stayed 1 night in Oct 2022

8/10 Good

Tamalane
Traveled with partner
Liked: Staff & service, amenities
Convenient location, excellent staff, room was nice but duvet cover was 2 sheets folded over a blanket. They came apart and this put me off a bit.
Stayed 1 night in Sep 2022

4/10 Poor

Gail
Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was friendly and helpful always.
Stayed 2 nights in Sep 2022