- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
Seeking for a place for my frequent upcoming trips
We have spent two nights at Sunset Shores Beach and was please with the room and location. As we are frequent flyers we were searching for a place we can stay as we conduct business. The location was great and beach was close. We went to order supper as our trip was very long. There was an all white night dance and we were told to sit someone will take our order. For an hour and fifteen minutes we waited and was asked to purchase alcohol which we did, but no one was taking our supper order. We inform the staff again and waited for another twenty minutes and still no food. The all white night was not busy so we spent our first night without supper. The following evening the exact incident occur again. Finally a gentleman who was middle aged, not sure if he was the assistant manager came and apologize about the long wait and offer us wine or a beer to accommodate the wait. He brought us our supper and the food was good. I was not impressed at all as many staff were there and could of improve the customer service. I have no intentions of returning to this place.