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“La habitación es muy pequeña, el baño es muy pequeño. La atención muy buena , bien ubicado , el lugar es antiguo.”

“Mi habitación espectacular, era pequeña pero impecable y con mucho detalle : cortinas automáticas aire acondicionado más ventilador el baño impecable todo,la atención de la recepción fue extraordinaria todo el tiempo”

“Great location, room size, bed and towels and nice breakfast”

“Al ser un hotel cercano al aeropuerto sería útil que tuviese ascensor .”

“I read that there was no elevator, but your room is on the third floor because the family lives on the lower floors. They were helpful with luggage, but we still lifted our luggage up and down 3 flights of stairs. The property is located on a one-way street. So, many taxis and Ubers have a difficult time because it takes an extra 5 to 10 minutes to pick you up.”

“Bonito hotel, muy buena ubicación. Lo único que (tener en cuenta) que la habitación no tiene ventana, pero si una terraza.”

“Great hotel!”

“Nona’s apartment was a lovely place for us to have home away from home! Excellent communication! They made clear their desire for us to be comfortable. The apartment is in a wonderful location right at the edge of everything you could want from Old Town but very quiet. ”

“Nos pareció q no debe ser calificado como 4 estrellas Solo está bien ubicado pero el cuarto es muuuy antiguo ! Es una vergüenza, el baño de la habitación, la regadera llena de moho y la alfombra Parece que no lo han cambiado hace 40 años. !!! En el baño, no hay un solo espacio para poner nada !!! El único personal amable es la recepción, los meseros del desayuno son groseros y los del RESTAURANTE, que está arriba en la terraza, peor de insoportables y malhumorados !!! JAMÁS me...

“Brilliant location. Very clean and quiet. It is tiny - as shown in pics - with a bunkbed and small bathroom. No windows. But perfect for a comfortable sleep. There was free water in the fantastic shared kitchen. Coffee machine, microwave, fridge, kettle…lots of kichenware. Great TV setup with Netflix (you can log in) and YouTube etc. Only negative = no shower curtain so you’ll need a towel to dry the floor. I walked from the airport and it took about 30 mins. Close to everything. It was the...

“The apartment is well decorated with adequate space for dining, seating and kitchen facilities. The location is in the prime tourist area but it was surprisingly very quiet. Restaurants, bakeries, grocers are all nearby and extremely convenient to get to. It’s walkable to the Old Fortress and even to the ferry terminal. Highly recommended.”

“The staff was so friendly. We were made a beautiful breakfast, and we asked if we could keep our bags after checkout which was fine. The beds were comfy and the rooms had everything we needed and more. I will come back to this hotel no doubt!”

“El personal es muy amable, pero no escuchan suficientemente al cliente. Puesto que llegué por la tarde y sólo tienen servicio de cambio de toallas cada segundo día les dije que entonces el día siguiente a mi llegada , por mi no hacía falta que limpiasen tampoco la habitación. Varias veces lo indiqué, argumentando lo de las toallas y que acababa de llegar. Bueno, pues al segundo día no la limpiaron tampoco, llegué a la noche y reclamé y estuvieron un rato para limpiar la habitación, reaccionaron...

“We loved the apartment. It was really spacious, with good A/C, and functioning washer &dryer. Location is excellent with very easy access to the old fortress and the museum of Asian arts, and other landmarks and restaurants.”

“Madelena ‘s shows signs of once being great but it’s way off now. They should close the back rooms so guests don’t see the laundry drying and block off the area under construction. Get rid of all the broken stuff; chairs, lounges, bar stools. Cover the empty pool and get a gardener to prune everything. The 2 staff members we saw seem unsupported and poorly managed. We didn’t eat there so can’t comment on the food but the included breakfast at 8:30 was very late so we left.”