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Frequently asked questions

Does Hilton Washington DC National Mall The Wharf have a pool?

Yes, this property has a seasonal outdoor pool. The pool will be unavailable from October 10 2022 to May 21 2023 (dates subject to change).

How much does it cost to stay at Hilton Washington DC National Mall The Wharf?

As of Dec 7, 2022, prices found for a 1-night stay for 2 adults at Hilton Washington DC National Mall The Wharf on Dec 20, 2022 start from $126.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Washington DC National Mall The Wharf pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Washington DC National Mall The Wharf?

Valet parking is available for USD 55 per day.

What time is check-in at Hilton Washington DC National Mall The Wharf?

Check-in is from 4 PM - midnight.

What time is check-out at Hilton Washington DC National Mall The Wharf?

Check-out is at 11 AM.

Where is Hilton Washington DC National Mall The Wharf located?

Located in Southwest, this hotel is within a 10-minute walk of International Spy Museum and The Anthem. Museum of the Bible and Washington Monument are also within 1 mi (2 km). L'Enfant Plaza Station is 6 minutes by foot and Smithsonian Station is 7 minutes.

Can I cancel my reservation for free at Hilton Washington DC National Mall The Wharf and receive a full refund?

Yes, Hilton Washington DC National Mall The Wharf offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Washington DC National Mall The Wharf cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 478 out of 880 reviews" "
" "5 - Excellent 54%
Rating 4 - Good. 217 out of 880 reviews" "
" "4 - Good 25%
Rating 3 - Okay. 91 out of 880 reviews" "
" "3 - Okay 10%
Rating 2 - Poor. 60 out of 880 reviews" "
" "2 - Poor 7%
Rating 1 - Terrible. 34 out of 880 reviews" "
" "1 - Terrible 4%

4.6/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Kimberly
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is ideal for a stay in Washington DC. It's just a few steps away from public transport (the Metro) and a 5 - 20 minute walk away from many of the museums, monuments, and other area sites to see! The staff was pleasant if somewhat uninterested in my guest experience. The only drawback was the lack of dining options close by.

3/5 Okay

Heather
Traveled with family
Disliked: Amenities
We had water leaking from our shower under the floorboards outside the bathroom, our “make up room” button was broken so we specifically asked for turn down service, that happened one time out of the 5 days we were there. When they did come they didn’t replenish coffee pods, cups, sugar, ect… The restaurant is VERY limited in their selection and hours. Not a kid friendly menu either. Workers were all curt and not helpful when we asked for help. The beds were not comfortable, and the room felt very sterile. Would not recommend.

4/5 Good

Zhen
Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel, nice location, walking distance to national mall. The shopping mall next to hotel seems only partially open. Front desk staff is very friendly. We arrived early, asked for early check-in, they did not have availability by that time, I left my phone number, but did not expect they will call. They actually called around noon to notice that our room is ready. The room is quiet and clean. Room was very warm in Nov, for some reason, the temperature seems not adjustable.

4/5 Good

Alexandra, Brooklyn
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located close to the National Mall area and is good if you want to stay within walking distance of the museums (with the Spy Museum being literally one step from the hotel), monuments, and the city center. There is no need to use public transportation, and the taxi cost is reasonable. Living cost-wise, the hotel rates are suitable for the location. The rooms are clean, and the staff is friendly.

5/5 Excellent

Nicholas
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing.

5/5 Excellent

Brandy
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice

5/5 Excellent

James Paul
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The card system used on the elavator do not work. EVERYONE that Imet had similar difficulties
Stayed 5 nights in Nov 2022

4/5 Good

Nidia
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hilton is our hotel of choice because we trusted. The location of hotel was perfect. The size of the rooms and beds and pillows were comfortable. The colors were pleasing to the eye. The downside to our experience was the lack of hospitality exerted from the valet staff. They were horrible and lacked common courtesy.
Stayed 2 nights in Nov 2022

4/5 Good

KAREN
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the glass window and door in the bathroom. When lights on it disturbed the bedroom. Poor design. I especially did not appreciate getting a text from manager before we even left the room asking us to rate high and let him know of issues directly. This action skews the purpose of rating one way or the other eliminating the opportunity to get real feed back and resting a value for future customers. Rate 1 for not getting the importance of allot an unbiased rank for customers. I will add that 15$ for a weak mixed beverage of bar liquor was sad.
Stayed 1 night in Nov 2022

4/5 Good

Nilda, Danbury
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a super convenient location, thus making it easy to walk to the monuments and museums. Thank you to Ben for being super helpful with getting the room phone to work and getting us extra towels. The restaurant had an amazing dish, which was the Atlantic salmon and the restaurant staff was very amiable.
Stayed 3 nights in Nov 2022