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Pheasant Run Resort

Photo gallery for Pheasant Run Resort

Indoor pool, outdoor pool, sun loungers
Standard Room, 1 King Bed, Tower | Premium bedding, in-room safe, desk, blackout drapes
Interior
Meeting facility
Indoor pool, outdoor pool, sun loungers

Overview of Pheasant Run Resort

Pheasant Run Resort

3.0 star property

Popular amenities

  • Pool
  • Hot Tub
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
Map
4051 E Main Street, West Chicago, IL, 60174

Guests rated this location 8.1/10 - Very Good

Explore the area

  • Popular LocationDupage Expo Center2 min walk
  • Popular LocationCharlestowne Mall16 min walk
  • Popular LocationDellora A. Norris Cultural Arts Center4 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)45 min drive

Room options

About this area

West Chicago

Located in West Chicago, Pheasant Run Resort is in the suburbs. Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane are cultural highlights, and some of the area's landmarks include Beith House Museum and Fabyan Villa Museum & Japanese Garden. Traveling with kids? Consider American Science & Surplus Store and Kane County Fairgrounds. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's quiet location.
Visit our West Chicago travel guideOpens in a new window
Map

What's nearby

  • Dupage Expo Center - 2 min walk
  • Charlestowne Mall - 16 min walk
  • Dellora A. Norris Cultural Arts Center - 4 min drive
  • American Science & Surplus Store - 7 min drive
  • Prairie Landing - 8 min drive

Getting around

  • West Chicago Station - 9 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 45 min drive

Restaurants

  • Portillo's - 12 min walk
  • McDonald's - 11 min walk
  • Hawthorne's Backyard - 6 min drive
  • Panera Bread - 3 min drive
  • Cooper's Hawk Winery & Restaurant - 20 min walk

About this property

Pheasant Run Resort

3-star family-friendly hotel in the suburbs
Consider a stay at Pheasant Run Resort and take advantage of golfing on site, a terrace, and shopping on site. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with sun loungers
  • Self parking (surcharge), express check-out, and a TV in the lobby
  • Smoke-free premises, a gift shop, and luggage storage
  • Multilingual staff, an elevator, and ATM/banking services
  • Guest reviews speak well of the family-friendly amenities, dining options, and quiet location
Room features
All 293 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guests reviews give good marks for the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Self parking on site (surcharge; includes in/out privileges)

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Golf
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Indoor pool
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (80,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 4 PM - 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Pheasant Resort
Pheasant Run Resort St. Charles
Pheasant Run Resort
Pheasant Run St. Charles
Pheasant Run Resort West Chicago
Pheasant Run West Chicago
Pheasant Run Resort Hotel
Pheasant Run Resort West Chicago
Pheasant Run Resort Hotel West Chicago

Frequently asked questions

Does Pheasant Run Resort have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much is parking at Pheasant Run Resort?

Self parking is available for a fee.

What time is check-in at Pheasant Run Resort?

Check-in is from 4 PM - 1:00 AM.

What time is check-out at Pheasant Run Resort?

Check-out is at 11 AM.

Where is Pheasant Run Resort located?

This family-friendly West Chicago hotel is located in the suburbs, within 1 mi (2 km) of Dupage Expo Center and Charlestowne Mall. Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane are also within 3 mi (5 km).

Can I cancel my reservation for free at Pheasant Run Resort and receive a full refund?

Yes, Pheasant Run Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Pheasant Run Resort cancellation policy on our site for more details about any exclusions or requirements.

Pheasant Run Resort Reviews

Pheasant Run Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 220 out of 997 reviews" "
" "10 - Excellent 22%
Rating 8 - Good. 279 out of 997 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 256 out of 997 reviews" "
" "6 - Okay 26%
Rating 4 - Poor. 140 out of 997 reviews" "
" "4 - Poor 14%
Rating 2 - Terrible. 102 out of 997 reviews" "
" "2 - Terrible 10%

6.9/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Went as a family trip and my family had a great time.
Stayed 1 night in Feb 2020

2/10 Terrible

Holly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the worst stays
This hotel is absolute awful. It’s rare that there isn’t a thing positive to say but the staff were unfriendly and not helpful; the hotel is run down; there were many drunk people in the pool; there was only a “gas station” quality breakfast and no other food available; our bathtub was clogged. Honestly, it was awful,
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Closing is a good thing
I understand why its going out of business. Run down. Inattentive customer service. Keys constantly not working.
Stayed 2 nights in Feb 2020

2/10 Terrible

Antoinette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Don’t go it’s full of false advert intent and I had to pack up and leave when a bed bug went across my pillow and coffee came out of the tub horrible
Stayed 1 night in Feb 2020

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1.5 stars
There was trash all over the hotel and the water in the shower was yellow and there was no water in the toilet there is no way this was a 3 star hotel
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beast is a swimming pool, the room where ok too
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

2/10 Terrible

Alissa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This place sucks
Customer service is horrible as well as the hospitality of this resort. The manager is rude and hector at the front desk was disrespectful. I would not stay here again. The resort is really nice especially all the different pools and hot tubs.
Stayed 1 night in Jan 2020

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Stayed 1 night in Jan 2020

6/10 Okay

ANNA MARIE

Liked: Room comfort
Disliked: Cleanliness
The pool got cold as the waterfall went down awhile the room we stayed in was dirty we have been coming for years they have gone downhill oh the pool looked like it had not been vacuumed either in a while
Stayed 1 night in Jan 2020