West End Vacations from $325

This was our first time going to Ottawa, the Sheraton was like a good location for a reasonable price. We got a room on the 11th floor, unfortunately our view was of a high-rise office building with floor to ceiling windows. The room was nice enough, very good sized and the bed was comfortable. The carpet did not look the cleanest, and the bathroom was quite basic for almost $200 a night. The employees were very friendly and welcoming, they allowed us to check in 2 hours early since our flight arrived early in the day. They also were happy to hold our bags for us on the last day until our flight home, which was really nice. Definitely add the breakfast onto your fee, it’s well worth the added cost. The breakfast serving staff were exceptional, very attentive and friendly. Food was delicious. Overall it was a satisfactory experience, considering the price and our length of stay! I would book again.

We opted for the Gold plan and loved it! Breakfast was included, small plate appetizers and canapés and then dessert served in an exclusive common room from 5:00. Excellent service. But the hotel needs some refurbishing and updating. The desk chair in our room was literally shredded. This is a premium property. A wonderful and historic and perfectly located hotel. The Fairmount needs to give it some love.

We stayed at this hotel for a couple of nights. Check-in was easy and the staff were friendly and helpful. The room was small, but comfortable and clean. Excellent location, 5 minutes to the main street with restaurants. 10 minutes to Hop on Hop off or Lady Dive tours. 15 minutes to ByWard market. Lots of Ubers to get you around. Parking, is available for a charge, just register your vehicle at check-in.

Clean room ,staff were great

Excellent stay for Ottawa. It was our first time. My only issue is the parking. We were there 3 nights. The parking at the hotel is $60 Canadian dollars a day. For us it would have been $180. We parked in a public lot 4 blocks away. It cost us a total of $78. It was an easy walk to save $100. But a little disappointing the guests get gouged that much.