Best Western Plus Ottawa City Centre

Photo gallery for Best Western Plus Ottawa City Centre

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Overview of Best Western Plus Ottawa City Centre

Best Western Plus Ottawa City Centre

3.0 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
1274 Carling Ave, Ottawa, ON, K1Z7K8

Explore the area

  • Popular LocationOttawa Hospital Civic Campus14 min walk
  • Popular LocationCommissioners Park3 min drive
  • Popular LocationCanada Agriculture and Food Museum3 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)17 min drive

Choose dates to view prices

About this area

Ottawa

Best Western Plus Ottawa City Centre is located in Civic Hospital - Experimental Farm - Central Park, a neighborhood in Ottawa, and is near the airport. Byward Market Square and Rideau Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lansdowne Park and Jacques Cartier Park. Looking to enjoy an event or a game? See what's going on at TD Place Stadium or Canadian Tire Centre. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's quiet location.

What's nearby

  • Ottawa Hospital Civic Campus - 14 min walk
  • Commissioners Park - 3 min drive
  • Canada Agriculture and Food Museum - 3 min drive
  • Carleton University - 10 min drive
  • Canadian War Museum - 10 min drive

Getting around

  • Carling Station - 6 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • House of Lasagna - 9 min walk
  • Chesterfield's Gastro Dinner - 19 min walk
  • Thyme & Again - 3 min drive

About this property

Best Western Plus Ottawa City Centre

Eco-friendly Ottawa hotel in Civic Hospital - Experimental Farm - Central Park, near Ottawa Hospital Civic Campus
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and a seasonal outdoor pool. All 121 rooms offer conveniences like refrigerators and microwaves, along with free WiFi, free wired Internet, and flat-screen TVs. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Best Western Plus Ottawa City Centre offers 121 air-conditioned accommodations with safes and coffee/tea makers. 48-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in September 2016.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–noon on weekdays and 8:00 AM–noon on weekends: CAD 5-15 for adults and CAD 5-15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Czech
  • English
  • French
  • Polish
  • Portuguese
  • Serbian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1200 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Renovated guestrooms - September 2016

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 48-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 5 and CAD 15 for adults, CAD 5 and CAD 15 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from June 24 to June 24
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 433 out of 979 reviews
5 - Excellent 44%
Rating 4 - Good. 407 out of 979 reviews
4 - Good 42%
Rating 3 - Okay. 83 out of 979 reviews
3 - Okay 8%
Rating 2 - Poor. 30 out of 979 reviews
2 - Poor 3%
Rating 1 - Terrible. 26 out of 979 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Floor was dirty in room and bathroom. A/C wasn’t working probably or refrigerator either, dial was broken. I had a long black hair under my bedsheet and bathroom floor. It was clean the last time we stayed but, this time it wasn’t. We will probably stay elsewhere next time.
Stayed 2 nights in May 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a very good stay, excellent service. Property is older but well maintained and very clean.
Stayed 1 night in May 2022

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Was closest hotel to hospital but there is nothing around the hotel to do.
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and effortless
Stayed 1 night in May 2022