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Sonesta White Plains Downtown

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Indoor pool
Indoor pool
Executive Suite, 1 King Bed (One Bedroom) | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Sonesta White Plains Downtown

VIP Access

Sonesta White Plains Downtown

4.0 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
66 Hale Ave, White Plains, NY, 10601

Explore the area

  • Popular LocationThe Westchester Mall5 min walk
  • Popular LocationPurchase College7 min drive
  • Popular LocationWestchester County Center8 min drive
  • AirportWhite Plains, NY (HPN-Westchester County)9 min drive

Room options

About this area

White Plains

In the city center, Sonesta White Plains Downtown is in an area with good shopping. Westchester County Center and Capitol Theatre are cultural highlights, and travelers looking to shop may want to visit The Westchester Mall and New Roc City. Check out an event or a game at Yonkers Raceway, and consider making time for Rye Playland, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • The Westchester Mall - 5 min walk
  • Purchase College - 7 min drive
  • Westchester County Center - 8 min drive
  • Capitol Theatre - 13 min drive
  • Lyndhurst Mansion - 22 min drive

Getting around

  • White Plains Metro-North Railroad Station - 9 min drive
  • Westchester County Airport (HPN) - 9 min drive


  • P.F. Chang's - 5 min walk
  • Westchester Burger Company - 6 min walk
  • Haiku - 6 min walk
  • Lazy Boy Saloon - 7 min walk
  • Lilly's - 7 min walk

About this property

Sonesta White Plains Downtown

4-star hotel in the city center
Take advantage of shopping on site, a coffee shop/cafe, and dry cleaning/laundry services at Sonesta White Plains Downtown. The onsite restaurant, Mix Bar and Kitchen, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and a front desk safe
  • A ballroom, meeting rooms, and an elevator
  • Multilingual staff, smoke-free premises, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 402 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers


Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Safety measures

Gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 30 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Mix Bar and Kitchen
  • Whisk

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator


  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • Shared microwave
  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels


  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator


  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties



Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21


Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 75 per pet, per stay
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 21.73 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Phone calls
  • In-room bottled water
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 24 per person (approximately)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 30 per night
  • Pet fee: USD 75 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains

Frequently asked questions

Does Sonesta White Plains Downtown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sonesta White Plains Downtown?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Sonesta White Plains Downtown on Jan 3, 2023 start from $162.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta White Plains Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 per room). There's a fee of USD 75 per pet, per stay.

How much is parking at Sonesta White Plains Downtown?

Self parking is available for USD 20 per day. Valet parking is available for USD 30 per night.

What time is check-in at Sonesta White Plains Downtown?

Check-in is from 4 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sonesta White Plains Downtown?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sonesta White Plains Downtown located?

Located in the heart of White Plains, this hotel is 0.3 mi (0.5 km) from The Westchester Mall and 1.6 mi (2.6 km) from Westchester County Center. Purchase College and Capitol Theatre are also within 6 mi (10 km). White Plains Metro-North Railroad Station is 21 minutes by foot.

Can I cancel my reservation for free at Sonesta White Plains Downtown and receive a full refund?

Yes, Sonesta White Plains Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Sonesta White Plains Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings


Very Good

Rating 10 - Excellent. 555 out of 1002 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 248 out of 1002 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 90 out of 1002 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 60 out of 1002 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 49 out of 1002 reviews" "
" "2 - Terrible 5%




Staff & service




Property conditions & facilities



10/10 Excellent

Barbara, Villa Park
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly and helpful staff. Stayed 9 days over Thanksgiving holiday and will return next year for 9 to 10 days. Last year stayed at Opus (formerly Ritz Carlton) and I preferred Sonests.

6/10 Okay

Traveled with family
Liked: Cleanliness
Seemed short staffed. Often on hold to get room service. Loud grinding elevator noise through walls in our room, climate control worked but could be updated. Peeling wallpaper. Staff were all friendly, especially housekeeping. Felt more like a very big, somewhat rundown Courtyard by Marriott or Days Inn. Would have expected more for the price.

10/10 Excellent

Traveled with pets
Liked: Cleanliness, staff & service, amenities
The shower curtain needed more hooks - there were parts that were doubling up and the wallpaper in the bathroom was peeling. But on the whole, I love the Sonesta in White Plains, NY. Great staff all around. Nice in-hotel amenities, plus easy parking. Super restaurant and bar. And pet friendly - which I love!
Stayed 2 nights in Nov 2022

10/10 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to all downtown dining
Stayed 1 night in Nov 2022

10/10 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some confusion about how to exit the parking garage if you were returning, using the room key, but the staff answered when I rang the bell and we worked it out

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice downtown location, a little inconvenient for drivers (a very crowded parking garage), but overall very nice. No individual packages of shampoo -- all in mounted bottles, definitely the right way to go.
Stayed 1 night in Oct 2022

10/10 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location and service
Stayed 2 nights in Oct 2022

2/10 Terrible

Business traveler
I booked a stay there with expedia and didn't receive a confirmation and when my plans changed I thought that I hadn't hit submit. I couldn't recall the name of the hotel so I was unable to call to confirm. I rebooked elsewhere and it did show up on my account correctly but this hotel charged me even though I didn't stay. They would not refund even partially.
Stayed 1 night in Aug 2022

10/10 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Clean and friendly. Lots to do in the area, mall food i would definitely stay again
Stayed 1 night in Oct 2022

6/10 Okay

Jerry L
Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location is great but I had a major problem with staff. They asked me to put down a $200 cash deposit, which was fine. The only problem was that I rented 2 rooms and the people who stayed in the other room were checking out after me. They did not allow me to add another name to reservation so that my party can collect the cash deposit at check out and caused me to lose $200 because of this. It was very inconvenient and they didn’t even try to help me. Manager was rude.