Executive Studio Suite, 1 King Bed with Sofa bed, Balcony, Ocean View | View from room
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Reviews of Elements Hotel & Shops

4 out of 5
Elements Hotel & Shops
Hendrikplein, Willemstad, Curaçao

Reviews

9.2

Wonderful

Rating 10 - Excellent. 141 out of 221 reviews" "
Rating 8 - Good. 58 out of 221 reviews" "
Rating 6 - Okay. 18 out of 221 reviews" "
Rating 4 - Poor. 4 out of 221 reviews" "
Rating 2 - Terrible. 0 out of 221 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Decent hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Oluwatosin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service!!! Sparkling clean and walking distance to every thing you need. Will definitely stay here over and over again. Love the rooftop cascada bar and the swimming pool.
Stayed 7 nights in Apr 2024

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in walking distance from shops, restaurants, the ferry, buses, and historic sites. I felt safe the entire time in this neighborhood. I just wish there was a little more lighting in my hotel room and that my hotel window didn’t face the guest’s bedroom across the courtyard. Other than that, I would highly recommend Elements & Shops Hotel and Curacao for the win!
Stayed 4 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ver close to the main touristy areas. Walkabe to many great restaurants. Parking out front was generally busy but I was always able to find a spot. Note: Bring your european power plug adaptors.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jalissa, Woodbridge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay here:) you’ll love it
Stayed 3 nights in Apr 2024

8/10 Good

zuoye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elements was very comfortable with very pleasant staff. The location is prime for walking around and seeing curaçao on your own terms. Tried 2 of the onsite restaurants and had enjoyed my meals. I will definitely consider staying here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elaine, Holland

Liked: Amenities
Great place
Stayed 1 night in Apr 2024

10/10 Excellent

LaKesha, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
POSITIVES: First and foremost, the FRONT DESK STAFF are OUTSTANDING!!! They were kind, responsive, and went above and beyond to make my 5 night, solo stay wonderful. The room was CLEAN, updated, and spacious and the bed was comfy. The bathroom was spacious with a shower big enough for 4 and the water was hot with great pressure. The LOCATION is SAFE and ideal for walking to many restaurants, shops, attractions, and public transportation. The ROOFTOP pool, bar, and restaurant is a whole entire vibe. The food and music are good and it's a great place to chill at the end of a day in the sun. NEGATIVES: the pool closes at 6pm. The room doesn't have a closet or provide hangers. Understanding that progress is necessary, the construction noise in and outside starts early for those vacationing and can be slight annoying. Lastly, there is no room or massage services available. Two things vacationers look forward to. I've already recommended to friends and will be back.
Stayed 5 nights in Apr 2024

10/10 Excellent

Katia, Miami

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, well recommended!
Stayed 3 nights in Apr 2024

6/10 Okay

Shakiya

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The location of this property is PERFECT! (Dining, shops, tourist hotspots all within reach) However, the property displayed online is a little misleading. The carpets in the main areas were very filthy. There were knats in the room and bathroom. The bed was comfy very soft if you like that. The staff was great but the room was definitely not what we expected. Marks on walls, the bathroom shower had a curtain which is ehh to me. The lighting in the room was subpar as well.
Stayed 4 nights in Apr 2024

10/10 Excellent

Priscilla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff and amazing room
Stayed 5 nights in Apr 2024

10/10 Excellent

Allyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. 5 stars
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful. Room clean. Power adapters provided as well!
Stayed 1 night in Apr 2024

6/10 Okay

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was located between abandoned properties the noise of the roof top was permanent it has very poor manteniance. Access door in floor three is broken in the bottom, carpets in the hall areas are very dirty. Staff is also very basic. For this rate you can get better options in other countries. Location is very good. To bad this hotel was not better.
Stayed 3 nights in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to stay
Stayed 4 nights in Apr 2024

10/10 Excellent

Tricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walking distance to many attractions
Stayed 3 nights in Apr 2024

10/10 Excellent

Rosa Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Anna M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful, thoughtful and kind. The roof terrace is great. Some bathrooms are amazing and spacious, others could easily be improved. Location in the middle of town is lovely. Access to the hotel with only one elevator can be challenging at times. Beaches are a bit further away.
Stayed 6 nights in Mar 2024

8/10 Good

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great Place to stay and to explore
Stayed 2 nights in Mar 2024

10/10 Excellent

Beatrice

Stayed 3 nights in Mar 2024

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good property. Clean and well kept inside. Staff and service were great. No complaints. The area surrounding the hotel has a lot to do and nice vibe. Only knock is the eye sore property next door and a few other properties. But that has nothing to do with this properly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Patricia, Quito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos una estadía genial todo el personal tanto de recepción, limpieza, meseros nos trataron bien, atentos amables, recepción me apoyo con todo lo que les pedía y también nos recomendaron lugares para ir, simplemente regresaría a Elements Hotel por su calidez, di 4 estrellas a las instalaciones solo porque aun les falta habilitar algunas zonas pero vi que están en proceso y trabajando.
Stayed 4 nights in Mar 2024

8/10 Good

Latoya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is located downtown which is a central area closed to a lot of things. Customer service was Great(Shanty, SHAEDiah, Shellie, Ray and Gelys) because we had issues with our sink, tv and shower but they did fix everything right away. Just wish the owner would just pay more attention to the little things onThe property.
Stayed 3 nights in Mar 2024

8/10 Good

Ashley L., Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing customer service!! The staff were absolutely kind, welcoming and very hospitable. The rooftop drinks and food were great, along with perfect music. I'll definitely be visiting again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at the hotel. The hotel was clean and the staff was super nice and helpfull. The cascada restaurants was amazing. The hotel is located in the center so you can explore different things easily. However, if you want to go west to explore the beaches, it is better to rent a car as this hotel is really far from there and expensive by taxi. The only negative thing is the noise. You can hear the noise outside the room/ the room near you but its manageable and you can still rest and sleep well.
Stayed 7 nights in Mar 2024

10/10 Excellent

Angelina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Farakhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Nizar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was great and helped with whatever we needed. The shower in the bathroom made it impossible to keep the rest dry; they do not put a shower curtain or anything, and the toilet is literally next to the shower (10-20 cm apart, or less). When we first entered the room, the floor was covered in sand. They sent someone to vacuum, but it wasn’t until the following day that the difference was noticed. They put a sign to try to encourage towel reuse, but if we have to dry the floor/toilet every time we shower, I don’t see that happening. In the room, there isn’t a phone or anything to call the front desk, so for anything and everything, you have to go to the front desk (the staff there was extremely nice, so no complaints there). The location is great, very convenient. Our only concern was the rooftop terrace. They throw parties on top, and those who are not guests go there, so sometimes when we were returning to the hotel, there were drunk/rude people coming from the stairs/elevator, which we had to use to go to the room. We did not always feel safe, although they do have a security guard present (unfortunately, the gentleman is much older, so I would avoid relying on that too much). We would return, but we would hope they take the above remarks into consideration.
Stayed 5 nights in Mar 2024

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was phenomenal and location was very central and safe. Hotel room was clean and rooftop patio is a nice value add.
Stayed 7 nights in Dec 2023

10/10 Excellent

Allesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the restaurants and the pool was lovely. The hotel is central and in walking distance of many bars, restaurants, coffee shops and shopping facilities. Workers were lovely and kind.
Stayed 7 nights in Mar 2024

8/10 Good

Tonya, Locust Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Cecilia

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff are incredible esp Shediah. Our excursion got cancelled and Shediah patiently showed us how to reach Kenepa beach by public transportation. She even called the bus company to confirm the Sunday schedule. The staff at Elements Hotel is simply the best.
Stayed 3 nights in Mar 2024

6/10 Okay

Mario

Stayed 2 nights in Feb 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the staff and the owners personal touch from being to the end. This hotel is a diamond in the city . It gives you resort vibes yet a fourth of the cost . I had the executive room with a city and ocean view. The best part was relaxing on the rooftop in style with great music and pleasant staff . I would highly recommend I was able to walk to shops and to the floating bridge easy . As a woman on a solo adventure I felt safe !! Thx Armandy and Melissa !
Stayed 1 night in Mar 2024

6/10 Okay

Shinell

Liked: Staff & service, property conditions & facilities
WiFi connection was horrible
Stayed 4 nights in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing helped me with everything I needed and more. I absolutely loved being here the restaurants were great as well highly recommend
Stayed 4 nights in Mar 2024

6/10 Okay

Dario, Miami

Business traveler
Not my favorite hotel for sure
Stayed 2 nights in Mar 2024

10/10 Excellent

Shantel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Elements! Conveniently located, parking was never a problem, and staff was friendly and helpful.
Stayed 4 nights in Feb 2024

10/10 Excellent

Kemba

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to the heart of the city.
Stayed 4 nights in Feb 2024

10/10 Excellent

Shemar

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in , nice room & area
Stayed 1 night in Feb 2024

10/10 Excellent

Giselle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is central to shopping, dining and other places on interest
Stayed 4 nights in Feb 2024

8/10 Good

Franz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful
Stayed 3 nights in Feb 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of travel was able to sit at the Rooftop Bar and enjoy some drinks, talk with the owner, and a few of the staff. Great place!
Stayed 1 night in Feb 2024

10/10 Excellent

Caio, Burlingame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved to stay here! Staff is so friendly, the rooms were extremely clean and the rooftop view is incredible. I would stay at this place many other times if I could! I’ll come back for sure.
Stayed 1 night in Feb 2024

10/10 Excellent

Adelaide Philomena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at this hotel. Room was very clean and we were well looked after during our stay. The complex is still under construction but there is little noise or inconvenience for guests. Once it is finished (hopefully during 2024) this will be wonderful with at least four restaurants/bars and supporting shops. The hotel rooms are on two floors and we had one with a balcony which afforded a great view of the sea and fireworks (Thursday nights). Their rooftop bar/restaurant (Cascada) was a lovely vibe for the evenings. Their rooftop infinity pool is open to hotel guests every afternoon. Sweet Sin on the ground floor offered lovely breakfasts (and lunches and dinners!). Great location in the Punda, close to the Curacao sign and the rest of the Punda nightlife. Highly recommend!
Stayed 6 nights in Feb 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nicely located in Punda
Stayed 4 nights in Feb 2024