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Hotel Heinitzburg

Photo gallery for Hotel Heinitzburg

Outdoor pool
Exterior detail
Standard Twin Room (Deluxe) | 1 bedroom, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Superior Double Room (Deluxe) | Bathroom | Deep soaking tub, free toiletries, towels

Overview of Hotel Heinitzburg

Hotel Heinitzburg

4.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
Map
22 Heinitzburg Street, Windhoek, 9000

Explore the area

  • Popular LocationSchwerinsburg Castle1 min walk
  • Popular LocationNamibRand Nature Reserve10 min walk
  • Popular LocationOld Magistrates’ Court17 min walk
  • AirportWindhoek (WDH-Hosea Kutako)35 min drive

Room options

About this area

Windhoek

Hotel Heinitzburg is located in Windhoek. The area's natural beauty can be seen at NamibRand Nature Reserve and Zoo Park, while Alte Feste and Trans-Namib Transport Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Independence Stadium or Sam Nujoma Stadium.
Visit our Windhoek travel guideOpens in a new window
Map

What's nearby

  • Heinitzburg Castle - 1 min walk
  • Schwerinsburg Castle - 1 min walk
  • Sanderburg Castle - 3 min walk
  • NamibRand Nature Reserve - 10 min walk
  • Old Magistrates’ Court - 17 min walk

Getting around

  • Windhoek (WDH-Hosea Kutako) - 34 min drive

Restaurants

  • Cafe Schneider - 2 min drive
  • The Brewer's Market - 16 min walk
  • KFC - 19 min walk
  • Sicilia Restaurant - 13 min walk
  • Piccolo Caffe & Lounge - 19 min walk

About this property

Hotel Heinitzburg

4-star hotel
You can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe at Hotel Heinitzburg. Treat yourself to a massage or other spa services. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, tour/ticket assistance, and free newspapers
  • Smoke-free premises and luggage storage
Room features
All 16 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas.
Other amenities include:
  • Bathrooms with deep soaking tubs and tubs or showers
  • 32-inch flat-screen TVs with satellite channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Similar properties

Policies

Check-in

Check-in from 2 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek

Frequently asked questions

Does Hotel Heinitzburg have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Heinitzburg?

As of Mar 31, 2023, prices found for a 1-night stay for 2 adults at Hotel Heinitzburg on Apr 11, 2023 start from $195.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Heinitzburg pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Heinitzburg?

Self parking is free at this property.

What time is check-in at Hotel Heinitzburg?

Check-in is from 2 PM - 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Heinitzburg?

Check-out is at 11 AM.

Where is Hotel Heinitzburg located?

Situated in Windhoek, this hotel is steps from Heinitzburg Castle, Schwerinsburg Castle, and Sanderburg Castle. NamibRand Nature Reserve and Katutura Township are also within 10 minutes.

Can I cancel my reservation for free at Hotel Heinitzburg and receive a full refund?

Yes, Hotel Heinitzburg offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Heinitzburg cancellation policy on our site for more details about any exclusions or requirements.

Hotel Heinitzburg Reviews

Hotel Heinitzburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 19 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 4 out of 19 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 1 out of 19 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 0 out of 19 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 19 reviews" "
" "2 - Terrible 0%

9.2/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bernd, Altendorf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Stayed 1 night in Sep 2022

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here is outstanding.
Stayed 3 nights in Feb 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful experience at the top of Windhoek! The view was breathtaking along with the facilities and room was large. A pleasant time there with the wife and well recommended.
Stayed 1 night in Aug 2021

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilltop Views
We stayed here for only one night but it was very restful and luxurious. The location was great to do one or two things in town. The front desk was great to ask advice about what to do or any general questions. The views from the pool are beautiful because the hotel is on a hill so you can see the whole town, and you see the same view from their restaurant. We had dinner there and it was delicious and a great way to end a trip!
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, great sundowners, nice restaurant and staff all very helpful, would highly recommend
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Hervinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent location. The only suggestion I have is provide a complimentary water bottle to each guest in rooms. Is a small gesture that could be appreciated. Every hotel I rated worldwide does provide a complimentary water. Specially a 4 star hotel. Otherwise is a superb hotel and location.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Oasis in Windhoek
Beautiful place, great garden and pool and terrace overlooking the city.. Nice respite from the nondescripts city of Windhoek. Rooms are ok, comfortable, clean.No tea or coffee making facilities in the room, not even a complimentary bottle of water.
Stayed 1 night in Feb 2019