DoubleTree by Hilton Hotel Winston Salem - University

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Outdoor pool
Outdoor pool
Outdoor pool
LED TV

Overview of DoubleTree by Hilton Hotel Winston Salem - University

DoubleTree by Hilton Hotel Winston Salem - University

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
5790 University Pkwy, Winston-Salem, NC, 27105

Explore the area

  • Popular LocationSciWorks9 min walk
  • Popular LocationWake Forest University4 min drive
  • Popular LocationTruist Field7 min drive
  • AirportWinston-Salem, NC (INT-Smith Reynolds)8 min drive

Choose dates to view prices

About this area

Winston-Salem

DoubleTree by Hilton Hotel Winston Salem - University is located in Winston-Salem. Old Salem and Korner's Folly are local landmarks, and some of the area's attractions include SciWorks and Paul J Ciener Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Lawrence Joel Veterans Memorial Coliseum or Truist Field.

What's nearby

  • SciWorks - 9 min walk
  • Wake Forest University - 4 min drive
  • Reynolda Gardens - 7 min drive
  • Reynolda House Museum of American Art - 7 min drive
  • Truist Field - 7 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 8 min drive

Restaurants

  • Steak 'n Shake — 10 min walk
  • Cook Out — 12 min walk
  • Mozzarella Fellas — 15 min walk
  • Chick-fil-A — 19 min walk
  • McAlister's Deli — 20 min walk

About this property

DoubleTree by Hilton Hotel Winston Salem - University

4-star hotel with restaurant and outdoor pool
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 150 rooms provide conveniences like sofa beds and refrigerators, plus free WiFi and LED TVs with cable channels. Other amenities available to guests include microwaves, room service, and premium bedding.
DoubleTree by Hilton Hotel Winston Salem - University offers 150 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekends 7:00 AM–10:00 AM: USD 10.00-13.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 13.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Parkway Hotel Winston-Salem-Univ
Holiday Inn Winston-Salem-Univ Parkway
DoubleTree Hilton Hotel Winston Salem University
DoubleTree Hilton Winston Salem University
DoubleTree Hilton Hotel Winston Salem University
DoubleTree Hilton Winston Salem University
DoubleTree by Hilton Hotel Winston Salem - University Hotel
Hotel DoubleTree by Hilton Hotel Winston Salem - University
Holiday Inn Winston Salem Univ Parkway
DoubleTree by Hilton Hotel Winston Salem University
DoubleTree Hilton Hotel University
DoubleTree Hilton University
Winston Salem Univ Parkway

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 378 out of 720 reviews
5 - Excellent 52%
Rating 4 - Good. 206 out of 720 reviews
4 - Good 29%
Rating 3 - Okay. 71 out of 720 reviews
3 - Okay 10%
Rating 2 - Poor. 41 out of 720 reviews
2 - Poor 6%
Rating 1 - Terrible. 24 out of 720 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Traveled with group, Business traveler, Traveled with family
Liked: Staff & service
For spending over $200 a night I would expect to have a complimentary continental breakfast. The price for the limited amount of food was ridiculous in my opinion. Hotel cleaning was just ok. Stains of the 3rd down the hallway. Room has hair in the bathroom sink and tab. Sink was clogged.
Stayed 2 nights in Oct 2021

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property was very dirty. E first thing you see is the dirt in the carpet in the hallway then you see dirt in your room hairs, bathroom not properly cleaned. And my door lock was broken. Which makes it easy to break into or some tried to break into it in the past.
Stayed 1 night in Oct 2021

3/5 Okay

Traveled with family
The location was great for going to Wake Forest. Room was not ready at 4pm when I arrived to check in. I had to wait almost an hour. The woman at the front desk was not polite. A man helped me get check in after an hour. The door to my room would not close on its own and was open when I first went in
Stayed 3 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to shopping centers and stores.
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff extremely kind and accommodating.
Stayed 1 night in Aug 2021