See all properties
Save

Choose dates to view prices

Quality Inn & Suites Hanes Mall

Photo gallery for Quality Inn & Suites Hanes Mall

Desk, blackout drapes, iron/ironing board, free WiFi
Pool
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Free daily self-serve breakfast

Overview of Quality Inn & Suites Hanes Mall

Quality Inn & Suites Hanes Mall

2.5 star property
7.0 out of 10 Good
7.0/10 Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
Map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103

Explore the area

  • Popular LocationNovant Health Forsyth Medical Center5 min walk
  • Popular LocationHanes Mall10 min walk
  • Popular LocationWake Forest University Baptist Medical Center4 min drive
  • AirportGreensboro, NC (GSO-Piedmont Triad Intl.)31 min drive

Room options

About this area

Winston-Salem

In the city center, Quality Inn & Suites Hanes Mall is in an area with good shopping. Looking to enjoy an event or a game? See what's going on at Truist Stadium or Lawrence Joel Veterans Memorial Coliseum.
Visit our Winston-Salem travel guideOpens in a new window
Map

What's nearby

  • Novant Health Forsyth Medical Center - 5 min walk
  • Hanes Mall - 10 min walk
  • Wake Forest University Baptist Medical Center - 4 min drive
  • Theatre Alliance - 5 min drive
  • Truist Stadium - 5 min drive

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 88 min drive

Restaurants

  • McDonald's - 14 min walk
  • Taco Bell - 19 min walk
  • Starbucks - 10 min walk
  • Golden Corral - 19 min walk
  • Kickbackjacks 50 - 15 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel in the city center
Quality Inn & Suites Hanes Mall is located close to Novant Health Forsyth Medical Center and Hanes Mall, and provides free self-serve breakfast and a garden. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and a reception hall
  • Luggage storage, 3 meeting rooms, and a banquet hall
  • Guest reviews say good things about the overall value, helpful staff, and proximity to shopping
Room features
All 146 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Daily housekeeping

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Braille/raised signage
  • In-room accessibility available in select rooms
  • Pool hoist on site
  • Roll-in shower available in select rooms
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 25 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Is Quality Inn & Suites Hanes Mall pet-friendly?

Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn & Suites Hanes Mall?

As of May 28, 2023, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Hanes Mall on Jun 1, 2023 start from $59.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites Hanes Mall?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Hanes Mall?

Check-in is from 4 PM - midnight.

What time is check-out at Quality Inn & Suites Hanes Mall?

Check-out is at 11 AM.

Where is Quality Inn & Suites Hanes Mall located?

Located in the heart of Winston-Salem, this hotel is within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall. Wake Forest University Baptist Medical Center and Truist Stadium are also within 3 mi (5 km).

Quality Inn & Suites Hanes Mall Reviews

Quality Inn & Suites Hanes Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 224 out of 1001 reviews" "
" "10 - Excellent 22%
Rating 8 - Good. 364 out of 1001 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 196 out of 1001 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 103 out of 1001 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 114 out of 1001 reviews" "
" "2 - Terrible 11%

7.1/10

Cleanliness

7.9/10

Staff & service

6.8/10

Amenities

6.7/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service
Helpful staff
Stayed 3 nights in May 2023

6/10 Okay

eric

Liked: Staff & service
I want say anything negative
Stayed 1 night in May 2023

2/10 Terrible

Joshua

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Took an extremely long time to both check in and out! I was unaware there was a $100 hold for the room. I have traveled many places and never had a hold for that large of an amount before! Room was dirty. The shower definitely had not been cleaned! There were long black hairs all over the tub and walls. The water pressure of the shower was terrible! Carpet felt dirty and I did not like walking on it.
Stayed 2 nights in May 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, amenities, property conditions & facilities
Saw large cockroach in the bathroom in the lobby. No ice machine on full wing of building. Charge a $100 deposit of incidentals! Room door wouldn’t close all the way. Absolute trash.

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Zero water pressure in the shower.
Stayed 1 night in Apr 2023

4/10 Poor

Christopher

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very courteous. The property had not been updated for a long time. The room was filthy and had we not been at market on business with no where else to stay, we would have left. The carpet in the room was damaged and dirty and the room had not been dusted for months. The door to the room had been damaged. It appeared that someone had attempted to break in at some point in time. We could hear everything in the room next door. The bedding looked clean, and the bathroom was just ok, but I don't believe the rest of the room had been really cleaned for a long time. Breakfast was typical, but the staff in the breakfast room was cordial. We won't be staying there for the next market.
Stayed 4 nights in Apr 2023

2/10 Terrible

Julian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly. Everything else was terrible. The place is filthy. There was garbage all over the parking lot. Our two rooms were disgustingly dirty. We immediately checked out and found another hotel. We deserve a refund.
Stayed 2 nights in Apr 2023

4/10 Poor

kim

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It's a good location but the property is in terrible shape, holes in the carpet, clothes racks detached from the wall, holes in the ceiling, mattress and pull out couch were extremely old and uncomfotable. The exterior door didnt have a complete closed seal from the outside. The pool was green and slimmy. The over all exterior of the property was just bad. I would have left and not stayed 1 night if i could have gotten my money back.
Stayed 2 nights in Apr 2023

6/10 Okay

Falon

Business traveler
Disliked: Property conditions & facilities
Place needs a bit more updating.
Stayed 2 nights in Apr 2023