Quality Inn & Suites Hanes Mall

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Pool
Outdoor Pool
Outdoor Pool
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Quality Inn & Suites Hanes Mall

Quality Inn & Suites Hanes Mall

2.5 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
2008 S Hawthorne Rd, Winston-Salem, NC, 27103

Explore the area

  • Popular LocationNovant Health Forsyth Medical Center5 min walk
  • Popular LocationHanes Mall16 min walk
  • Popular LocationWilkes Regional3 min drive
  • AirportGreensboro, NC (GSO-Piedmont Triad Intl.)31 min drive

Choose dates to view prices

About this area

Winston-Salem

In the city center, Quality Inn & Suites Hanes Mall is in an area with good shopping. The area's natural beauty can be seen at Reynolda Gardens and Tanglewood Park, while Southeastern Center for Contemporary Art and Old Salem are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Lawrence Joel Veterans Memorial Coliseum.

What's nearby

  • Novant Health Forsyth Medical Center - 5 min walk
  • Hanes Mall - 16 min walk
  • Wilkes Regional - 3 min drive
  • Brenner Children's - 4 min drive
  • Wake Forest University Baptist Medical Center - 5 min drive

Getting around

  • High Point Station - 25 min drive
  • Charlotte-Douglas International Airport (CLT) - 88 min drive

Restaurants

  • Pancho Villa's Mexican & Seafood Restaurant — 9 min walk
  • La Casa Lopez Mexican Grill — 13 min walk
  • Athena Greek Taverna — 13 min walk
  • Thai Sawatdee — 13 min walk
  • Szechuan Palace — 13 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel in Winston-Salem with free breakfast and 24-hour business center
This hotel features a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and RV/bus/truck parking. All 146 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee/tea in common area(s)

Family friendly

  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to December 31 2021 (dates subject to change):
  • Breakfast
  • Business center
  • Daily housekeeping
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Dogs welcome
2 per room (up to 25 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 236 out of 988 reviews
5 - Excellent 24%
Rating 4 - Good. 372 out of 988 reviews
4 - Good 38%
Rating 3 - Okay. 196 out of 988 reviews
3 - Okay 20%
Rating 2 - Poor. 88 out of 988 reviews
2 - Poor 9%
Rating 1 - Terrible. 96 out of 988 reviews
1 - Terrible 10%

3.7/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
The shower head was broken from its mount and the water pressure show for bathing was very bad
Stayed 2 nights in Oct 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked nothing discusting
Stayed 3 nights in Oct 2021

3/5 Okay

Traveled with partner
Did not have a king bed as reserved. It was a handicap room with a queen
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok just over night
Stayed 1 night in Sep 2021

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The room had a bad smell and not up to date
Stayed 1 night in Aug 2021