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Reviews of Landmark Inn

3.5 out of 5
Landmark Inn
103 Zhonghua Rd, Sec. 1, Hsin-Chuang, New Taipei City

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 161 reviews" "
Rating 8 - Good. 71 out of 161 reviews" "
Rating 6 - Okay. 11 out of 161 reviews" "
Rating 4 - Poor. 1 out of 161 reviews" "
Rating 2 - Terrible. 1 out of 161 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2019
Response from LIN / Marketing on Jun 12, 2019
親愛的貴賓您好，感謝您的撥空評論，如有任何其他建議，還請不吝給予我們指教！謝謝您！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Marketing / LIN on Jan 13, 2019
親愛的貴賓您好，非常感謝您的評論，希望往後還有為您服務的機會！謝謝！

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too far from train station. But overall is good.
Stayed 1 night in Dec 2018
Response from Simon / F.O. Manager on Jan 11, 2019
Thank you for staying with us. Full transportation guide is provided on our website. Or you may contact front desk for more detail information at your convenience. They are eager to show you the best method to come to our hotel. We wish we can serve you again in the future!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Room had no windows, but this was not an issue for me as I was staying one night and checking in after a late flight. Full size fridge in the room, as well as a desk. Location is about 40 minutes from airport and a 1km (20 minute) walk from the MRT (Orange Line). Lots of variety at breakfast.
Stayed 1 night in Aug 2017

10/10 Excellent

fred, T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient hotel close to eateries.
Awesome and helpful staffs! Food from restaurant is also good.
Response from Patty Sales&Marketing Landmark Inn Hotel on May 30, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Well Priced and Clean Hotel
Very good value for money if you need to stay in the Xinzhuang area. Its a bit far from the main Taipei city but if your area of activity is around the hotel, then this is the best choice in the area.

10/10 Excellent

Jim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Landmark Inn - Executive Suite
Best hotel service i've stayed in so far, in Taipei. Attending to every little detail upon of my requests. Will surely return to stay again!

10/10 Excellent

ediz, istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent but little far
excellent staff, very kind, and helpful... strongly recommended. Little far away from the city center tough.

10/10 Excellent

HsinYu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

YU CHEN

Business traveler
Liked: Staff & service, room comfort
整體評價有進步空間
房間有新鮮水果這點很棒，我喜歡。 但是半夜三更有人在走廊上戲鬧，完全沒有任何人來制止，這點很糟糕。 整體評價中上，有進步空間
Stayed 1 night in Feb 2021
Response from Marketing /Kimi on Feb 22, 2021
親愛的貴賓您好，感謝您撥冗留下寶貴的評論及意見。關於噪音部分造成您的困擾，我們深感抱歉。如能即時與飯店服務人員反應，將適時勸導旅客行為。希望往後還有機會為您服務，再次感謝您的入住。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

MING CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
讚
環境很好 周圍吃的很多 全聯711就在旁邊
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員態度很親切！飯店房間很乾淨，很喜歡👍
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2020

10/10 Excellent

HUNG WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Chiaan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員親切 提供停車費折抵 床鋪舒適、周邊美食多
Stayed 1 night in Nov 2020
Response from Marketing /Kimi on Feb 22, 2021
親愛的貴賓，感謝您提供寶貴的評論及回饋。期待能再次為您服務。

10/10 Excellent

YU TING

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒。很推薦。
很舒適的住宿。很多小細節都有注意到。連水果的部分都很用心。
Stayed 1 night in Nov 2020
Response from Marketing /Kimi on Feb 22, 2021
親愛的貴賓，謝謝您撥冗留下回饋。再次感謝您的入住，期待能再次為您服務。

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Shao Hsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

WAN-FU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

KAN-JU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

ChungFu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

Ky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨，方便又舒適，CP值高
個人認為CP值高，很滿意的旅店。
Stayed 1 night in Jul 2020
Response from Landmarkhotel/Marketing Kimi on Aug 5, 2020
謝謝您的回饋及支持。

10/10 Excellent

CHEN KUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Tzuyao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

CHIACHIEH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

韻欣

Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

6/10 Okay

YUAN KUAI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
隔音稍差，會聽到別房的水聲
Stayed 1 night in Nov 2019
Response from Marketing/ Kimi on Nov 26, 2019
感謝您給予寶貴的意見。設備部分我們已排列於改善行程裡，期待下次還有機會為您服務。

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがとても親切でした！日本語で話してくれます！ ホテルの近くも朝市とかコンビニが近くてとても良かったです！
Stayed 3 nights in Oct 2019
Response from Marketing/ Kimi on Oct 30, 2019
この度は新荘客旅ホテルに ご宿泊いただき、誠にありがとうございます。

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語が話せるスタッフが大勢おられ、対応も丁寧でした
Stayed 2 nights in Oct 2019
Response from Marketing/Kimi on Oct 15, 2019
この度はお忙しい中ご投稿いただきまして誠にありがとうございます。 お客様より賜りましたお言葉を励みに、今後ともサービスの向上に努めて参ります。 お客様のまたのお越しを心よりお待ち申し上げております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもゆっくりとさせて頂きました｡ とても清潔で良かったと思います。 何かあったらまた利用したいです。
Stayed 2 nights in Oct 2019
Response from Marketing/ Kimi Chung on Oct 7, 2019
この度は新荘客旅ホテルに ご宿泊いただき、誠にありがとうございます。 お忙しい中ご投稿いただきまして、ありがとうございます。 またお近くにお越しの際はぜひ新荘客旅ホテルへ お越し下さいませ

6/10 Okay

Chi Hen

Liked: Cleanliness, property conditions & facilities
be aware of the photo shown on the web page
room does NOT have window. it was later found that "no window message" was listed in the description. however, the photo shown with large window in the hotel.com website page was missing leading. is it important to display the correct picture for consumer so people can make the correct decision as which room or product to choose online?
Stayed 1 night in Sep 2019
Response from Marketing/Kimi on Sep 23, 2019
Dear Guest, We truly appreciate your feedback as it is important to us in our continuous efforts of improvements. All of us look forward to welcome you back again soon. Best regards,

10/10 Excellent

AKEMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切、清潔、また利用したい!!
新荘体育館でLIVEがある為、こちらのホテルを選びました。 スタッフの方もとても親切。 翌朝、5時に出発すると言うと、朝食を サンドイッチにして持たせてくれました。 オレンジジュースも付けてくれました。 お部屋もキレイ。そして清潔でした。 ただ一つ残念だったのが、携帯の充電(USB)がなかっことです。 それ以外はとてもよく、台北にくることがあったら、また利用したいです。
Stayed 1 night in Sep 2019
Response from Marketing / Kimi on Sep 20, 2019
この度は新荘客旅ホテルにご宿泊いただき、誠にありがとうございます。 また、この度はUSB端子からの充電ができなかったとのこと、本当に申し訳ございません。 本来は、お客様のご滞在中にご案内できるべきことにも関わらず、このようなご回答となり誠に申し訳ございません。 これからも、お客様に快適にお過ごしいただけますよう、サービスの向上に努めてまいります。今後とも新荘客旅ホテルをよろしくお願い申し上げます。

10/10 Excellent

Ya-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Marketing / Lin on Sep 2, 2019
親愛的貴賓您好，非常感謝您撥空給予我們評論，您的鼓勵是我們進步的最大動力！希望往後還有為您服務的機會，再次感謝您的入住！

10/10 Excellent

Wei-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Marketing / LIN on Aug 26, 2019
親愛的貴賓您好，感謝您撥空給與我們評論，您的鼓勵是我們最大的動力，再次感謝您的入住！希望往後還有繼續為您服務的機會！

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨附近吃的蠻多的下次還會選擇住宿
Stayed 1 night in Aug 2019
Response from Marketing / Lin on Aug 21, 2019
親愛的貴賓您好，非常感謝您撥空留下評論，您的鼓勵是我們進步的動力，再次感謝您的入住，期待您的下次蒞臨。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Marketing / Lin on Aug 3, 2019
親愛的貴賓您好，謝謝您撥空留下評論，也再次感謝您入住新莊客旅商務飯店，希望往後還有為您服務的機會！

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮아요
생각했던 것보다 훨씬 좋고 괜찮았어요 다음에도 갈 일이 있다면 사용할 의사도 있구요 이불에 갈색 자국에 있던데 예민할 수 있는 분은 한 번 생각해보시는 것이 좋아요 해바라기 샤워기는 벽이랑 너무 가까운게 아쉬워요
Stayed 2 nights in Jun 2019
Response from LIN / Marketing on Jul 15, 2019
Thank you for choosing our hotel. We are constantly striving to offer excellent customer service and look forward to continuing to provide you with your insurance needs. Thank you for taking the time to provide your feedback!

8/10 Good

Ho Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from marketing / Lin on Jun 26, 2019
非常感謝您的撥空評論，希望往後還有為您服務的機會！ 謝謝您！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Marketing / Lin on Jun 26, 2019
非常感謝您的撥空評論，希望未來還有再次為您服務的機會！謝謝您。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Marketing / Lin on Jun 26, 2019
非常感謝您的撥空評論，希望未來還有再次為您服務的機會！謝謝您。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from LIN / Marketing on Jun 20, 2019
親愛的貴賓您好，非常感謝您撥空評分，期待將來還有再次為您服務的機會。謝謝您。

8/10 Good

Ho Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from LIN / Marketing on Jun 18, 2019
親愛的貴賓您好，非常感謝您撥空評分，我們會再更加努力。謝謝您。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
랜드마크 인...
가격대비해서 내부시설이나 청결도는 아주 훌륭한 편입니다. 다만, 주변에 관광지로의 접근성이나 대중교통의 접근성은 조금 불편합니다. 내부 소음은 있는편이나 호텔 옆 이탈리안 레스토랑에서 제공되는 조식은 훌륭한 편입니다.
Stayed 4 nights in Jun 2019
Response from Sales manager / Simon on Jun 24, 2019
Greetings from the Landmark Inn! Thank you for your precious comments. We have strengthened our employee’s training and adjusted the service procedure to ensure a tranquil environment in our restaurant. We look forward to your coming back next time when you visit Taipei.

10/10 Excellent

政均

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from LIN / Marketing on Jun 7, 2019
親愛的貴賓您好，非常感謝您撥空評分語對我們的肯定，我們必定會更加努力。希望往後還有為您服務的機會！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from LIN / Marketing on Jun 13, 2019
親愛的貴賓您好，感謝您撥空留下評論給我們，謝謝您，希望下次還有為您服務的機會！

10/10 Excellent

WEI CHIH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from LIN / Marketing on Jun 13, 2019
親愛的貴賓您好，非常感謝您撥空評論，希望往後還有為您服務的機會！敬祝您順心如意！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from LIN / Marketing on May 8, 2019
親愛的貴賓您好，非常感謝您的撥空評論，希望往後還有再次為您服務的機會！敬祝您順心、如意。