The Phoenix Hotel Yogyakarta - MGallery Collection

Photo gallery for The Phoenix Hotel Yogyakarta - MGallery Collection

Interior Entrance
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, blackout drapes

Overview of The Phoenix Hotel Yogyakarta - MGallery Collection

The Phoenix Hotel Yogyakarta - MGallery Collection

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Jl Jenderal Sudirman 9, Yogyakarta, Yogyakarta, 55233

Explore the area

  • Popular LocationMalioboro Street1 min walk
  • Popular LocationTugu Yogyakarta2 min walk
  • Popular LocationMalioboro Mall2 min drive
  • AirportYogyakarta (JOG-Adisucipto Intl.)22 min drive

Choose dates to view prices

About this area

Yogyakarta

Located in Yogyakarta, The Phoenix Hotel Yogyakarta - MGallery Collection is in the city center and near a train station. Tugu Yogyakarta and Palace of Yogyakarta are notable landmarks, and travelers looking to shop may want to visit Malioboro Street and Malioboro Mall. Don't miss out on a visit to Gembira Loka Zoo. Take an opportunity to explore the area for water adventures such as rafting. Guests appreciate the hotel's central location.

What's nearby

  • Malioboro Street - 1 min walk
  • Tugu Yogyakarta - 2 min walk
  • Malioboro Mall - 2 min drive
  • Gadjah Mada University - 2 min drive
  • Batik Museum - 3 min drive

Getting around

  • Yogyakarta Train Station - 4 min drive
  • Yogyakarta (JOG-Adisucipto Intl.) - 22 min drive

Restaurants

  • Tio Ciu Seafood & Chinese Food — 3 min walk
  • Roaster and Bear — 4 min walk
  • Mary Anne's Artisan Ice Cream & Resto — 5 min walk
  • Blanco Coffee & Books — 7 min walk
  • House of Raminten — 7 min walk

About this property

The Phoenix Hotel Yogyakarta - MGallery Collection

Luxury Yogyakarta hotel in Central Yogyakarta, near Malioboro Street
A restaurant, an outdoor pool, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. All 144 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like pillow menus and slippers.
The Phoenix Hotel Yogyakarta - MGallery Collection offers 144 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and slippers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Indonesian

Business services

  • 24-hour business center
  • Meeting rooms - 8

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Additional fees apply to children 5 - 12 years old for breakfast when sharing existing bedding.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for IDR 400.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 300000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Phoenix Hotel Yogyakarta MGallery Collection
Phoenix Yogyakarta MGallery Collection
Phoenix Hotel MGallery Collection
Phoenix MGallery Collection
Phoenix Hotel Yogyakarta
Yogyakarta Phoenix Hotel
The Phoenix Hotel Yogyakarta MGallery by Sofitel
The Phoenix Hotel Yogyakarta - MGallery Collection Hotel
The Phoenix Hotel Yogyakarta - MGallery Collection Yogyakarta

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 508 out of 859 reviews
5 - Excellent 59%
Rating 4 - Good. 270 out of 859 reviews
4 - Good 31%
Rating 3 - Okay. 53 out of 859 reviews
3 - Okay 6%
Rating 2 - Poor. 22 out of 859 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 859 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BEST HISTORICAL HOTEL
Excellent hotel I stayed in pool view room Much newer good wifi and comfortable bed Staff were very friendly indeed An old historical hotel so dont expect modern and fancy it is a charming hotel With old hotel smell and lovely china in cases Breakfast excellent buffet Only 37 rooms booked so hotel was quiet But its just lovely sitting on balcony Drinking coffee You feel like you are in an old 5 star hotel In Europe Pure history I will be returning soon 10 out of 10 People write needs updating No it doesent thats what makes a historical hotel Very nice
Stayed 2 nights in Nov 2020

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel have no Priority for the Guest. It takes more than hour to get parking space for my car. Parking staff and security doesn’t willing to help. Wont ever stay at this hotel in future.
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ten out of ten
We stayed for 12 lazy days in February and found the hotel excellent in every manner. Extremely well trained staff. Gets a 10 out of 10 from us.
Stayed 12 nights in Feb 2020