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Overview of Best Western Hotel Stella

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Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Best Western Hotel Stella

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationStari grad Lukavec8 min drive
    Popular LocationBundek Lake8 min drive
    AirportZagreb (ZAG)9 min drive
    Popular LocationHrelic Flea Market11 min drive

Choose dates to view prices

Classic Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds, Non Smoking (with Single Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Classic Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Family Loft, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Comfort Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Comfort Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

About this area

Zagreb

Located in Zagreb, Best Western Hotel Stella is near the airport and near a train station. Museum of Contemporary Art and Vatroslav Lisinski Concert Hall are cultural highlights, and travelers looking to shop may want to visit Hrelic Flea Market and Branimir Centar. Check out an event or a game at Arena Zagreb, and consider making time for Zagreb Zoo, a top attraction not to be missed.
Visit our Zagreb travel guideOpens in a new window
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Map
Popular Location

What's nearby

  • Stari grad Lukavec - 8 min drive
  • Bundek Lake - 8 min drive
  • National and University Library Zagreb - 11 min drive
  • Hrelic Flea Market - 11 min drive
  • Arena Zagreb - 15 min drive

Getting around

  • Velika Gorica Station - 12 min drive
  • Zagreb Airport (ZAG) - 8 min drive

Restaurants

  • Restoran Naranca — 11 min walk
  • Stafa's — 4 min drive
  • Accubo — 5 min drive
  • Baja — 6 min drive
  • Grill & Pizza Sestica — 6 min drive

About this property

Best Western Hotel Stella

3-star Zagreb hotel in Novi Zagreb with free breakfast
A fitness center, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. All 43 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. For entertainment, LED TVs come with satellite channels, and guests can also appreciate comforts like premium bedding and down comforters.
Best Western Hotel Stella offers 43 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • Drop-off airport shuttle (surcharge) from 6 AM - 10 AM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 coffee shop/café
  • 1 bar

Things to do

  • Fitness center
  • Sauna
  • Spa services

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Croatian
  • English
  • French
  • German

Business services

  • 1 meeting room
  • Business center
  • Conference center (1292 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Soundproofing

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: HRK 400
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 13 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for HRK 150.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: HRK 45.00 per person
  • Late check-out fee: HRK 400 (subject to availability)
  • Rollaway bed fee: HRK 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Best Western Hotel Stella
Best Western Hotel Stella Zagreb
Best Western Stella
Best Western Stella Zagreb
Stella Hotel Zagreb
Best Western Stella Zagreb
Best Western Hotel Stella Hotel
Best Western Hotel Stella Zagreb
Best Western Hotel Stella Hotel Zagreb

Frequently asked questions

Can I cancel my reservation for free at Best Western Hotel Stella and receive a full refund?
Yes, Best Western Hotel Stella offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Hotel Stella cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Best Western Hotel Stella?
As of Apr 15, 2021, prices found for a 1-night stay for 2 adults at Best Western Hotel Stella on May 16, 2021 start from $75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Best Western Hotel Stella pet-friendly?
No, pets are not allowed at this property.
How much is parking at Best Western Hotel Stella?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Best Western Hotel Stella?
Check-in is from 2 PM - 5:30 AM.
What time is check-out at Best Western Hotel Stella?
Check-out is at noon. Late check-out is available for HRK 400 (subject to availability).
Does Best Western Hotel Stella provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport that runs 6 AM–10 AM on request. A fee of HRK 45.00 per person applies.
Where is Best Western Hotel Stella located?
Located in Novi Zagreb, this hotel is within 6 mi (10 km) of Galzenica Gallery, Stari grad Lukavec, and Museum of Contemporary Art. Bundek Lake and Hrelic Flea Market are also within 6 mi (10 km).

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 327 out of 671 reviews
5 - Excellent 49%
Rating 4 - Good. 280 out of 671 reviews
4 - Good 42%
Rating 3 - Okay. 48 out of 671 reviews
3 - Okay 7%
Rating 2 - Poor. 10 out of 671 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 671 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

3/5 Okay

Business traveler
Liked: Staff & service
Disliked: Room comfort
No frills hotel. Didn't have enough change twice for me to pay cash so I had to use a Credit card. Breakfast is basic. Room is basic.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
I was looking forward to my trip. Unfortunately I couldn't make my trip. Hopefully better luck next time! :)
Stayed 1 night in Jul 2020

1/5 Terrible

Stayed 1 night in Jun 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

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