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Canopy by Hilton Zagreb - City Centre

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In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Canopy by Hilton Zagreb - City Centre

Canopy by Hilton Zagreb - City Centre

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationBan Jelacic Square15 min walk
  • Popular LocationZagreb Cathedral17 min walk
  • Popular LocationCroatian National Theatre20 min walk
  • AirportZagreb (ZAG)22 min drive

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About this area

Zagreb

Located in Zagreb, Canopy by Hilton Zagreb - City Centre is in the city center and near the airport. Mestrovic Pavilion and Zagreb Youth Theatre are local landmarks, and travelers looking to shop may want to visit Branimir Centar and Ilica Street. Traveling with kids? Make time for Zagreb Zoo, or check out an event or a game at Arena Zagreb. Spend some time exploring the area's activities, including ski runs, skiing, and ski lifts.
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Popular Location

What's nearby

  • King Tomislav Square - 8 min walk
  • Mestrovic Pavilion - 9 min walk
  • Ban Jelacic Square - 15 min walk
  • Zagreb Cathedral - 17 min walk
  • Croatian National Theatre - 20 min walk

Getting around

  • Zagreb Central Station - 7 min walk
  • Zagreb Airport (ZAG) - 22 min drive

Restaurants

  • Canopy Central Café & Bar — 1 min walk
  • ReUnion — 1 min walk
  • Beertija — 6 min walk
  • Trattoria Canzona — 6 min walk
  • Don Vito's — 6 min walk

About this property

Canopy by Hilton Zagreb - City Centre

Family-friendly Zagreb hotel in Donji Grad, near Ban Jelacic Square
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and valet parking. WiFi in public areas is free. Other amenities include a business center, free use of bicycles, and dry cleaning. All 151 rooms offer free WiFi, refrigerators, and LCD TVs with satellite channels. Other amenities available to guests include espresso makers, hair dryers, and laptop-compatible safes.
Canopy by Hilton Zagreb - City Centre offers 151 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Recommendations for hotels and renters (Croatia)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (HRK 150 per day)
  • Valet parking on site (HRK 150 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: HRK 150 per person
  • 1 bar

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Croatian
  • English
  • German
  • Italian

Business services

  • Business center
  • Computer station
  • Meeting rooms - 2

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - October 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LCD TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

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Zagreb
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4 star
4 star
Family friendly
Family friendly
Free WiFi
Free WiFi
Washer and dryer
Washer and dryer
Guest rating 4.5+
Guest rating 4.5+
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of HRK 330.00 per pet, per stay
Dogs and cats welcome
Up to 50 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 18 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for HRK 150 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HRK 150 per person (approximately)
  • Airport shuttle fee: HRK 190.00 per vehicle (one-way)
  • Self parking fee: HRK 150 per day
  • Valet parking fee: HRK 150 per day
  • Pet fee: HRK 330.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: HRK 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Canopy Hilton Zagreb City Centre Hotel
Canopy Hilton Zagreb City Centre Hotel
Canopy Hilton Zagreb City Centre
Hotel Canopy by Hilton Zagreb - City Centre Zagreb
Zagreb Canopy by Hilton Zagreb - City Centre Hotel
Hotel Canopy by Hilton Zagreb - City Centre
Canopy by Hilton Zagreb - City Centre Zagreb
ARCOTEL Allegra Zagreb
Canopy Hilton Hotel
Canopy Hilton
Canopy by Hilton Zagreb | City Centre
Canopy Hilton Zagreb City
Canopy By Hilton Zagreb City
Canopy by Hilton Zagreb - City Centre Hotel
Canopy by Hilton Zagreb - City Centre Zagreb
Canopy by Hilton Zagreb - City Centre Hotel Zagreb

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 221 out of 308 reviews
5 - Excellent 72%
Rating 4 - Good. 68 out of 308 reviews
4 - Good 22%
Rating 3 - Okay. 8 out of 308 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 308 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 308 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Zagreb. Super new and the best bed I have ever slept in a hotel. Beats many 5 stars around the world the comfiness of their bedding.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
We had an outstanding stay at the canopy by Hilton Zagreb! The rooms are new and clean, the shower is amazing, the Decor is interesting and the service was outstanding. Every staff member we encountered during our five days, went out of their way to make us feel welcomed and taken care of. The only two slight negatives were room warmth (the thermostat goes down to only 21C) and the food there was so so. But overall… Would highly recommend!
Stayed 1 night in Oct 2020