COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Palace Hotel

Photo gallery

Featured Image
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Palace Hotel

Palace Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Explore the area

  • Popular LocationZagreb Cathedral10 min walk
  • Popular LocationCroatian National Theatre11 min walk
  • Popular LocationCroatian Parliament14 min walk
  • AirportZagreb (ZAG)25 min drive

Choose dates to view prices

About this area

Zagreb

Located in Zagreb, Palace Hotel is connected to a shopping center. Salata Sport and Recreation Center and Strossmayer Promenade are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Ilica Street and Branimir Centar. Check out an event or a game at Arena Zagreb, and consider making time for Zagreb Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including downhill skiing, segway rentals/tours, and skiing lessons. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Art Pavilion - 2 min walk
  • Modern Gallery - 3 min walk
  • Zagreb Cathedral - 10 min walk
  • Croatian National Theatre - 11 min walk
  • Croatian Parliament - 14 min walk

Getting around

  • Zagreb (ZGC-Zagreb Central Train Station) - 5 min walk
  • Zagreb Airport (ZAG) - 25 min drive

Restaurants

  • Lari I Penati — 3 min walk
  • Beertija — 4 min walk
  • Bacchus jazz bar — 4 min walk
  • Fotić — 4 min walk
  • Manzoku — 5 min walk

About this property

Palace Hotel

4-star Art Deco hotel connected to the convention center in Donji Grad
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a sauna, and a conference center are onsite. All 122 rooms feature modern comforts like LED TVs with satellite channels, plus free WiFi and free wired Internet. Minibars, room service, and free bottled water are among the other amenities available to guests.
Palace Hotel offers 122 accommodations with minibars and safes. 60-cm LED televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Zagreb hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Extended parking on site (HRK 150 per day)
  • Limited onsite parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: HRK 120 for adults and HRK 120 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Fitness center
  • Sauna
  • Spa services

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Croatian
  • English
  • German
  • Italian

Business services

  • Business center
  • Computer station
  • Conference center (1722 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 60-cm LED TV
  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: HRK 400
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of HRK 160 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HRK 120 for adults and HRK 120 for children (approximately)
  • Airport shuttle fee: HRK 200 per vehicle
  • Extended parking fee: HRK 150 per day
  • Pet fee: HRK 160 per pet, per night
  • Late check-out fee: HRK 400 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palace Hotel Zagreb
Palace Zagreb
Palace Hotel Hotel
Palace Hotel Zagreb
Palace Hotel Hotel Zagreb

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 547 out of 997 reviews
5 - Excellent 55%
Rating 4 - Good. 368 out of 997 reviews
4 - Good 37%
Rating 3 - Okay. 62 out of 997 reviews
3 - Okay 6%
Rating 2 - Poor. 13 out of 997 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 997 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, central location. Modern hotel in traditional building
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best. The staffs are helpful. Breakfast was fantastic.
Stayed 2 nights in Feb 2020