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Mont Cervin Palace

Photo gallery for Mont Cervin Palace

View from property
Mountain view
Alpine Suite, Matterhorn View | Minibar, in-room safe, desk, free WiFi
3 restaurants, breakfast, dinner served; international cuisine

Overview of Mont Cervin Palace

Mont Cervin Palace

5.0 star property
9.6 out of 10 Exceptional
9.6/10 Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
Bahnhofstrasse 31, Zermatt, VS, 3920

Explore the area

  • Popular LocationMatterhorn Museum3 min walk
  • Popular LocationMatterhorn glacier paradise3 min walk
  • Popular LocationZermatt-Furi Gondola11 min walk
  • AirportSion (SIR)75 min drive

Room options

About this area


Mont Cervin Palace is located in Zermatt City Centre, a neighborhood in Zermatt, and is near a train station and in the mountains. The area's natural beauty can be seen at Matterhorn glacier paradise and Unterrothorn, while Matterhorn Museum and Saaser Museum are cultural highlights. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing.

What's nearby

  • Matterhorn Museum - 3 min walk
  • Matterhorn glacier paradise - 3 min walk
  • Mountaineers Cemetery - 3 min walk
  • Zermatt–Sunnegga Funicular - 7 min walk
  • Zermatt-Furi Gondola - 11 min walk

Getting around

  • Zermatt Gornergratbahn Station - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive


  • Brown Cow - pub - 1 min walk
  • Walliserkanne Zermatt - 1 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 1 min walk
  • Le Petit Royal - 2 min walk
  • Manud - 1 min walk

About this property

Mont Cervin Palace

5-star luxury hotel located in Zermatt City Centre
Consider a stay at Mont Cervin Palace and take advantage of free full breakfast, 9 holes of golf, and a terrace. Treat yourself to a massage, a facial, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool
  • Free train station pick-up, a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • A front-desk safe, a computer station, and a 24-hour front desk
  • An elevator, free newspapers, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 150 rooms boast comforts such as 24-hour room service and bathrobes, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and children's robes
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

The property is a member of the Leading Hotels of the World.


English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Grill Le Cervin
  • Le Restaurant
  • Ristorante Capri

Things to do

  • 9 holes of golf
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)


  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center


  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities


  • Bathrobes
  • Bathtub or shower
  • Children's robe
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste on request


  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar


  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Phone
  • Safe

Similar properties



Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: Concierge desk
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between September 24 and December 9.

Access methods

Staffed front desk


Pets allowed for an extra charge of CHF 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 200 per night

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from December to September
Pool access available from 7:30 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Property is also known as

Cervin Palace
Mont Cervin
Mont Cervin Palace
Mont Cervin Palace Hotel
Mont Cervin Palace Hotel Zermatt
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel Zermatt

Frequently asked questions

Does Mont Cervin Palace have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 7:30 AM–8:00 PM.

How much does it cost to stay at Mont Cervin Palace?

As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at Mont Cervin Palace on Jun 18, 2023 start from $494.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mont Cervin Palace pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 40.00 per pet, per day. Service animals are exempt from fees.

What time is check-in at Mont Cervin Palace?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Mont Cervin Palace?

Check-out is at noon.

Does Mont Cervin Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Mont Cervin Palace located?

This family-friendly Zermatt hotel is located in the mountains, steps from Zermatt-Matterhorn Ski Paradise, Matterhorn Museum, and St. Mauritius Church. Matterhorn glacier paradise and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.




Rating 10 - Excellent. 121 out of 136 reviews" "
" "10 - Excellent 89%
Rating 8 - Good. 8 out of 136 reviews" "
" "8 - Good 6%
Rating 6 - Okay. 4 out of 136 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 1 out of 136 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 2 out of 136 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities




10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's convenient. Lot's of dining options around. Definitely friendly staff, cozy. Makes you feel welcome.
Stayed 1 night in Apr 2023

10/10 Excellent

Jeffrey, Omaha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Beautiful room. Excellent views!
Stayed 6 nights in Apr 2023

10/10 Excellent


Stayed 3 nights in Mar 2023

10/10 Excellent


Stayed 4 nights in Feb 2023

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Thank you so much for everything
Stayed 4 nights in Jan 2023

10/10 Excellent


Stayed 3 nights in Feb 2023

10/10 Excellent


Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and staff were outstanding.
Stayed 5 nights in Jan 2023

10/10 Excellent

Alfonso, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2022

6/10 Okay


Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Decent rooms and service. No AC so very warm in August. They try to overcharge. When we wanted an extra night first they quoted over 600 CHF. On expedia i got it for half. That upset them now thay want to charge CHF 150 as they calim we are two persons. On expedia price for single or double occupancy is the same. BEWARE.
Stayed 2 nights in Aug 2022

10/10 Excellent

Khaled, Providence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful property. Exceeded my expectations!
Stayed 4 nights in Jul 2022