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Altstadt Hotel

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Terrace/Patio
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Altstadt Hotel

Altstadt Hotel

3 out of 5

4.2/5 Very Good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationBahnhofstrasse7 min walk
  • Popular LocationETH Zurich13 min walk
  • Popular LocationSwiss National Museum14 min walk
  • AirportZurich (ZRH)21 min drive

Choose dates to view prices

About this area

Zürich

Located in Zürich's Old Town Zürich neighborhood, Altstadt Hotel is in the city center and near the beach. Kunsthaus Zurich and Zürich Opera House are cultural highlights, and travelers looking to shop may want to visit Bahnhofstrasse. Check out an event or a game at Letzigrund Stadium, and consider making time for Zoo Zurich, a top attraction not to be missed.
Popular Location

What's nearby

  • Grossmuenster - 1 min walk
  • Fraumuenster - 5 min walk
  • Bahnhofstrasse - 7 min walk
  • ETH Zurich - 13 min walk
  • Swiss National Museum - 14 min walk

Getting around

  • Helmhaus Tram Stop - 1 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 14 min walk
  • Zurich Airport (ZRH) - 21 min drive

Restaurants

  • Altstadt Bar — 1 min walk
  • Zunfthaus zur Haue — 3 min walk
  • Felix — 4 min walk
  • Sternen Grill — 4 min walk
  • Péclard Schober — 4 min walk

About this property

Altstadt Hotel

3-star Zürich hotel in Old Town Zürich, walk to Bahnhofstrasse
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services. All 25 rooms offer free WiFi and free wired Internet, plus minibars and flat-screen TVs with cable channels. Coffee makers and electric kettles are among the other amenities that guests will find.
Altstadt Hotel offers 25 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 36 per night; includes in/out privileges)
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: CHF 20 for adults and CHF 20 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11:30 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CHF 40.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 20 for adults and CHF 20 for children (approximately)
  • Airport shuttle fee: CHF 65.00 per vehicle
  • Self parking fee: CHF 36 per night (in/out privileges)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 191 out of 449 reviews
5 - Excellent 43%
Rating 4 - Good. 188 out of 449 reviews
4 - Good 42%
Rating 3 - Okay. 49 out of 449 reviews
3 - Okay 11%
Rating 2 - Poor. 18 out of 449 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 449 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/5 Poor

Business traveler
Disliked: Room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have food allergies in our family and the staff were very accommodating at breakfast. Great location for touring the old town. Only a 10 minute walk from Stadelhofen train station where you can catch a train to the airport. There is a tram service 2 minutes from the hotel which was great to get around the city. Located right near the river & lake. Not far from Bahnhofstrasse.
Stayed 3 nights in Dec 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an excellent location.Staff were very helpful and breakfast was excellent rooms were small but very well equip with everything we needed for out stay would definately recommend .
Stayed 3 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019