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Altstadt Hotel

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Design with Rooftop Terrace | Terrace/patio
Design Plus | Hypo-allergenic bedding, minibar, in-room safe, desk
Classic Cosy | Hypo-allergenic bedding, minibar, in-room safe, desk
Design Plus | Room amenity

Overview of Altstadt Hotel

Altstadt Hotel

3.0 star property

4.2/5 Very Good

Top rated for cleanliness (4.6/5)

Popular amenities

  • Free WiFi
  • Pet friendly
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
Map
Kirchgasse 4, Zürich, ZH, 8001

Explore the area

  • Popular LocationBahnhofstrasse7 min walk
  • Popular LocationETH Zurich12 min walk
  • Popular LocationSwiss National Museum14 min walk
  • AirportZurich (ZRH)23 min drive

Room options

About this area

Zürich

Altstadt Hotel is located in Zürich Center, a neighborhood in Zürich, and is near a metro station and near the beach. Charles Tower and Zürich Opera House are local landmarks, and travelers looking to shop may want to visit Bahnhofstrasse and Sihlcity. Looking to enjoy an event or a game while in town? See what's happening at Letzigrund Stadium or Hallenstadion.

What's nearby

  • Grossmuenster - 1 min walk
  • Fraumuenster - 5 min walk
  • Bahnhofstrasse - 7 min walk
  • ETH Zurich - 12 min walk
  • Swiss National Museum - 14 min walk

Getting around

  • Helmhaus Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 6 min walk
  • Zurich Airport (ZRH) - 23 min drive

Restaurants

  • Zunfthaus zur Zimmerleuten - 2 min walk
  • DiaLog - 3 min walk
  • Le Dezaley - 3 min walk
  • Terrasse Bar & Lounge - 3 min walk
  • Mère Catherine - 3 min walk

About this property

Altstadt Hotel

3-star hotel in the heart of Zürich Center
Take advantage of a roundtrip airport shuttle, a terrace, and a coffee shop/cafe at Altstadt Hotel. The onsite restaurant, Altstadt Bar, features light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • Free newspapers, multilingual staff, and luggage storage
  • A front desk safe, smoke-free premises, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 25 rooms have amenities such as free WiFi, safes, and minibars.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 36 per night; includes in/out privileges)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:00 AM: CHF 20 for adults and CHF 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Altstadt Bar

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

More properties to consider

See similar properties

Policies

Check-in

Check-in from 2 PM - 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.75 per person, per night, up to 30 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CHF 20 for adults and CHF 20 for children (approximately)
  • Airport shuttle fee: CHF 65.00 per vehicle
  • Self parking fee: CHF 36 per night (in/out privileges)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Frequently asked questions

Is Altstadt Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Altstadt Hotel?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Altstadt Hotel on Oct 23, 2022 start from $175.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Altstadt Hotel?

Self parking is available for CHF 36 per night.

What time is check-in at Altstadt Hotel?

Check-in is from 2 PM - 9:00 PM.

What time is check-out at Altstadt Hotel?

Check-out is at 11 AM.

Does Altstadt Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 65.00 per vehicle applies.

Where is Altstadt Hotel located?

Located in Zürich Center, this hotel is steps from Grossmuenster and Charles Tower. Zurich Town Hall and Bellevue Square are also within 5 minutes. Helmhaus Tram Stop is only a 2-minute walk and Bellevue Tram Stop is 4 minutes.

Can I cancel my reservation for free at Altstadt Hotel and receive a full refund?

Yes, Altstadt Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Altstadt Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 229 out of 519 reviews
5 - Excellent 44%
Rating 4 - Good. 209 out of 519 reviews
4 - Good 40%
Rating 3 - Okay. 54 out of 519 reviews
3 - Okay 10%
Rating 2 - Poor. 20 out of 519 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 519 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Kelley
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Nice and clean property and area around hotel
Stayed 2 nights in Sep 2022

5/5 Excellent

Pg Shariful
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised with its fee, the hotel is in the middle of the city.
Stayed 1 night in Aug 2022

5/5 Excellent

Diana, San Diego
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel, located 2 min walking from the river. Great location. The rooms are nice. The only con is that there is no AC.
Stayed 1 night in Aug 2022

5/5 Excellent

joanna kennedy
Liked: Staff & service, property conditions & facilities
Excellent welcome and help from Debbie
Stayed 1 night in Aug 2022

4/5 Good

Eric
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and A/C
Stayed 2 nights in Jul 2022

3/5 Okay

Viki, WOODMERE
Be aware that though they advertise that they have air conditioning in all the rooms, they do not. Also, the parking "onsite" is a parking lot that is a ten minute walk away.
Stayed 1 night in Jun 2022

2/5 Poor

Eduart
Traveled with family
Disliked: Amenities, property conditions & facilities
The pillows weren’t good, I didn’t have a good sleep
Stayed 3 nights in Jul 2022

4/5 Good

Dalston
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at the Altstadt Hotel! The great: The staff at the Altstadt hotel are excellent and very helpful. We went out for some wine next to the lake and they let us borrow some glasses and a wine opener. They were also really accommodating for our departure at 5:00 am so that we could catch a flight. The good: The rooms are well furnished, with a comfortable bed. Each room is themed around a Swiss author, with lots of extra detail and reading available if you are interested. Why not a perfect score? The noise on the weekends. This is part of what you risk staying in the Altstadt, but from our second floor room facing the street, there was a lot of noise each night.
Stayed 2 nights in Jun 2022

5/5 Excellent

Robert
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Very clean. Excellent staff
Stayed 2 nights in Jun 2022

5/5 Excellent

Michelle
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near shopping, the river and lots of restaurants. The staff were very friendly and always welcomed us with a smile. Rooms are small but clean. Our family was able to walk easily to everything and it was less than 1 mile from the train station. Would return again.
Stayed 1 night in Jun 2022