“During our family vacation, we had a disappointing experience at your hotel.
From the day we arrived, I requested a room change because our room had a strong musty smell. Unfortunately, although the hotel was fully booked, we had to stay in that room for our entire visit.
What concerned us most was the attitude of the staff member in charge of the buffet. She was consistently rude and unfriendly. She even said to my son, "Do you think I'm going to work harder for you when you're the one on……
“During our family vacation, we had a disappointing experience at your hotel.
From the day we arrived, I requested a room change because our room had a strong musty smell. Unfortunately, although the hotel was fully booked, we had to stay in that room for our entire visit.
What concerned us most was the attitude of the staff member in charge of the buffet. She was consistently rude and unfriendly. She even said to my son, "Do you think I'm going to work harder for you when you're the one on……
Yoanellys