“Communication is an issue. I shouldn't have to explain myself 4 times and be placed on hold for 30 minutes just to speak to the front desk. Week prior I was stuck in their automated phone loop and couldn't connect to anyone.
I will not stay here again.”
“I had a great time staying at NoMa citizenM. Will stay again when I go to DC. The only downside is that it does not have a full-function mini-refrigerator.”