Independent en Alamo

"I paid for a two-bedroom, queen-size bed with a floorboard, and they gave me two small beds and charged me the same price, even though the small beds were cheaper."

"They should be a little honest to say that they have not had hot water for more than a week. The staff in front is not friendly. You ask them a question and they reply that they know nothing. I spent a night without showering because I had no hot water and the answer was that we cannot do anything. Of course, I asked for my money back to go to another hotel."