“The front desk did not inform us about other amenities such as free breakfast or Wi-Fi until asked for. Upon arriving in our room, we were greeted by a roach. After complaining and switching rooms, there was no roach, but the fridge was stained with food stains and looked like it wasn’t cleaned for a while. The bedside USB charger was completely smashed and unusable. The bathroom/closet door doesn’t close all the way. ”
“one comment is the breakfast inside the hotel which may be slightly expensive. As I told my buyers about my US$20.00/average of daily breakfast, all of them surprised and said that it is too expensive, should go out and have breakfast at Denny or Waffle House...which should be lower than US$10.00 each”
“Family room was spacious, however housekeeping was supposedly only available only every three days. We stayed 10 days and only received housekeeping twice and it was not a full service. Beds were never changed. We were given cleanser to clean up after ourselves. I went to Walmart and bought the Clorox Toilet cleaners so I could clean my bathroom. The property clearly needs updating, yet they charged me $200.00 for a broken tile in the living room area which I had pointed out to them the day I……