香港游泳池酒店

“I booked and paid for a king suite online and upon arrival I had been downgraded to a double queen suite. Granted still suite, however I don't like the tiny little beds. I sleep in a king at home therefore I want a king when I'm traveling for vacation. The lady at the front desk told me there was nothing she could do that they were booked up she couldn't explain why I was downgraded. I explain to her I already had paid online in full for my sweet showed her my receipt but once again she said……

“10/10”

“Jasmine was at the front desk when I arrived. She provided excellent customer service and was very pleasant.”

“Looks better on picture - room had a mildew smell”

“clean room, pool was nice”

“Room was very nice . .comfortable & spacious. .breakfast was ok . .needed few more options but overall excellent experience”

“The first room given to us was not ready to be moved in. Still had the last residents towels, garbage, and bed sheets in the room. The front desk staff made it right though by giving us an upgraded room with no extra charge. Overall, it wasn't a bad stay.”