“Breakfast 1 out 10......that would be a 2. Loved everything else. Potatoes were still hard, sausage was not cooked long enough. No bacon. No orange juice.”
“Walk in shower for husband. Room was clean and had all white bedding which brightens the room and allows for clear view if bedbugs were present. Staff were friendly and helpful. I reported an issue which does not need mentioned here and they apologized and noted our room number. No apologies were needed it was a for your information not a complaint. Having hot food available at breakfast is nice. Along with individual ceral for those who can not eat gluten.”
“This place was without a doubt the best one we've ever stayed at everybody was so friendly and helpful I highly recommend this place especially if you're a family and needing to find a safe place that is both fun and convenient thank you DoubleTree”
“Staff were great. Location is very convenient.
Facilities and room could be cleaner. Strong Odor of stale smoke/vape, even though facilities were non smoking.
Air quality in room was not good… felt damp.”
“Friendly staff, enjoyed pool and hot tub, bed was comfortable. But facilities were run down- I would describe carpets and furniture as shabby. Management needs to put more finances into upkeep, refurbishing and replacing worn times.”
“We were met in the parking lot by someone checking out stating they had a bag of peanuts and found a rodent eating them. No TV ( they had been down for 2 days), the pool was already shut down. Everything was either worn or dirty in the lobby along with the lobby bathroom. Didn’t even wait to bother looking at the room. My husband sent me to our truck to start looking for a room some place else while he spoke with the front desk.”