“Rooms are clean staff is very friendly and helpful, the spa wasnt working nor was heat in room, then elevator was out of service for 3 floors. There is no smoking any longer and beds are very uncomfortable had a back ache every night. Could 100% use better mattresses on beds, room never got cleaned. I have stayed there many times before and i must say this hotel has gone way down , very short staffed now. Sad because i use to love staying there, Not so much now.”
“The carpet had a large worn patch. The toilet paper holder had fallen off the wall but not reattached. The fixtures were covered with rust. Employees gathered outside our window to talk and smoke. The door to the stairwell would loudly bang shut instead of gently closing. And a sheet of plywood would have been more comfortable than the so called mattress on the bed.”
“Pros: staff and dog friendly
Cons: not clean, not kept up, bathroom door broken, toilet rocked, shower looked dirty, bathroom sink cracked, AC barely worked, sat something in front of door because it didn't feel secure, infested with stink bugs and had spiders”