“Pet friendly was the key factor, but the cabin itself was covered in dust. They are building new spots, but the ones we got were a bit deceptive compared to the pictures.”
“We were given a 1st floor room on the side. It was very nice to enter directly from the outside into our room. The key cards worked fine. We heard several train horns during the night but all the hotels in the area heead them. I don't think the heating/cooling system was very accurate. I had the heat set to come on at 68 degrees (October 24th) but I think it was closer to 75 degrees in there. But I like it about 73 degrees so it was okay. We didn't use the shower but it was a standard tub with a……
“When I arrived, I was informed that no rooms were available, despite having called ahead to let the hotel know I would be arriving late. My reservation had been prepaid through Expedia, yet I was told there was nothing the hotel could do.
I sat down to contact Expedia, whose agent was courteous and immediately called the hotel to resolve the situation. After being unable to make progress with the front desk, the matter was escalated to another Expedia representative, who also contacted the……