Stayed here for a wedding, and the staff was really kind and helpful. None of them showed signs of being overwhelmed due to the wedding party. Everything was really great.
ANNA
2024 年 4 月入住 1 晚
10/10 超赞
David
与家人出行
2024 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place
David
2024 年 4 月入住 1 晚
10/10 超赞
Kenji,Cupertino
2024 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient location for my business Trip. And facilities are all good.
Kenji
2024 年 4 月入住 2 晚
10/10 超赞
Jenny
2024 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was quiet, clean, staff were friendly and reasonably priced.
Jenny
2024 年 4 月入住 1 晚
4/10 很差
KELLY
与家人及幼儿出行
2024 年 4 月 15 日
满意:清洁度
不满意:服务设施
The property itself was fine. However I had multiple attempts to access my room where my digital key and card key would not work. We were on a time crunch since we were there for a cheerleading convention so the time at the hotel was critical. We had to wait for someone to figure out what was going on with our door. It turned out that it was a dead battery. Instead of replacing the battery, staff ensured me a temporary charge would get us through our stay. It did not. The next day we went down for breakfast. I checked the door, and it worked fine but when we returned from eating the door would not open again. We had to wait for maintenance to come and fix it a second time. Another issue we had was not enough towels. When we headed to our room Saturday after dinner we stopped by the front desk to ask for fresh towels for our stay. I was told by the gentleman working the front desk that they were out of clean towels and would not have any more for the remainder of our stay because the housekeepers had already left for the day. I was appalled. The man offered the suggestion of using the floor towels instead. This was unacceptable. We ended up using hand towels. I would not recommend this hotel to other guests.