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“The listing failed to state that an expensive cleaning fee would apply and we were advised of this by the hotel after the cancellation period had ended. This was challenged but the hotel continued to insist that it needed to be paid and that it was advised (despite it not being in the listing or the confirmation email). Hotels.com had to get involved via an escalated complaint. The check in experience was also poor as the keys were not in the lock safe. This was resolved. Despite this the……

“RoW was a delightful exoerience. Out of all of the options we found this was the most representative of the history involving Rotterdam's maritime history. The Owner provided phenomenal communication, answering all questions in detail and throughly. She also privided us with an account of the work done on the Wilhemina and scrumptious breakfasts!”

“Alles top: Die Unterkunft ist sehr geschmackvoll eingerichtet und ruhig gelegen, mit allem ausgestattet was man benötigt. Die schöne Terrasse mit Garten lädt zum relaxen ein. Einkaufsmöglichkeiten und Restaurants sind schnell zu erreichen.Der Gastgeber Jacob ist sehr sympathisch und hilfsbereit. Die Kommunikation bei Fragen hat perfekt funktioniert. Die Region ist traumhaft und optimal für Biketouren. Wir haben uns sehr wohl gefühlt und die Zeit genossen. Wir werden auf jeden Fall wieder kommen!”

“Great location, nice clean loft.”

“Very friendly staff. Clean and spacious room.”

“Große voll ausgestattete Zimmer und sehr freundliches Personal! Sehr gerne wieder ”