Alexander House And Utopia Spa

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Alexander House And Utopia Spa

Front of property
Exterior
Garden Suites | Premium bedding, in-room safe, individually furnished, desk
3 bars/lounges
Premium bedding, in-room safe, individually furnished, desk
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Spa
  • Restaurant

Explore the area

Map
Turners Hill, East Grinstead, England, RH10 4QD
  • Popular LocationTulley's Farm3 min drive
  • Popular LocationQueen Victoria Hospital7 min drive
  • Popular LocationManor Royal Business Park8 min drive
  • AirportLondon (LGW-Gatwick)17 min drive
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Room options

Cosy Double Room

7.7/10 Good

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfy King Room

9.4/10 Wonderful

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 321 sq ft
  • Sleeps 2
  • 1 Double Bed

Garden Suites

8.8/10 Excellent

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 560 sq ft
  • Sleeps 3
  • 1 Double Bed

Luxury Super King Room

8.8/10 Excellent

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

The Gatehouse

10/10 Exceptional

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 1130 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Traditional Suite

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

Spa Suite

10/10 Exceptional

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 King Bed

10/10 Exceptional

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Master Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 1238 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

East Grinstead

Located in East Grinstead, Alexander House And Utopia Spa is in the historical district and near the airport. Chequer Mead Community Arts Centre and Priest House are cultural highlights, and some of the area's activities can be experienced at Effingham Park Golf Course and K2 Crawley Leisure Center. Tulley's Farm and Standen House and Garden are also worth visiting. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.

What's nearby

  • Tulley's Farm - 3 min drive
  • Wakehurst Place - 5 min drive
  • Queen Victoria Hospital - 7 min drive
  • Manor Royal Business Park - 8 min drive
  • Tilgate Park - 13 min drive

Getting around

  • East Grinstead Station - 5 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • The Dukes Head - 6 min drive
  • The Old Mill - 5 min drive
  • Star Inn - 6 min drive
  • The Crown at Turners Hill - 15 min walk
  • Tulleys Farm - 2 min drive

About this property

Alexander House And Utopia Spa

Luxury boutique hotel in the historical district
You can look forward to a terrace, a garden, and a hair salon at Alexander House And Utopia Spa. Treat yourself to Ayurvedic treatments, a detox wrap, or hydrotherapy at Utopia Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and British cuisine. Yoga classes and fitness classes are offered at the gym; other things to do include hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 3 bars.
Other perks include:
  • An indoor pool with sun loungers
  • Free self parking and valet parking, plus extended parking (surcharge)
  • Continental breakfast (surcharge), free bicycle rentals, and an outdoor tennis court
  • An electric car charging station, express check-out, and express check-in
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 58 individually furnished rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Croatian, Dutch, English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (GBP 7.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15.50 per person
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • AGs 3 Rosette Restaurant
  • Reflections Restaurant

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 495 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 29 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1608
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.50 per person
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 40.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Alexander House Spa
Alexander House Utopia
Alexander House Utopia Spa
Alexander House Utopia Spa East Grinstead
Alexander Utopia Spa
Utopia Alexander House
Utopia Spa Alexander House
Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead

Frequently asked questions

Does Alexander House And Utopia Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Alexander House And Utopia Spa?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Alexander House And Utopia Spa on Jun 12, 2024 start from $190.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alexander House And Utopia Spa pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of GBP 40.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Alexander House And Utopia Spa?

Self parking and valet parking are free at this property.

What time is check-in at Alexander House And Utopia Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Alexander House And Utopia Spa?

Check-out is at 11 AM. Late check-out is available for GBP 50 (subject to availability).

Where is Alexander House And Utopia Spa located?

Situated near the airport, this luxury hotel is within 3 mi (5 km) of Worth Way Country Park, Tulley's Farm, and Stone Farm Rocks. St. Margaret's Church and Wakehurst Place are also within 3 mi (5 km).

Reviews

8.4

Very Good

Rating 10 - Excellent. 218 out of 386 reviews" "
Rating 8 - Good. 85 out of 386 reviews" "
Rating 6 - Okay. 38 out of 386 reviews" "
Rating 4 - Poor. 29 out of 386 reviews" "
Rating 2 - Terrible. 16 out of 386 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location grwat facilities staff are very helpful 😀
Stayed 1 night in May 2024

10/10 Excellent

PAUL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury
Stayed 1 night in Mar 2024

6/10 Okay

Lauren

Traveled with family
Liked: Property conditions & facilities
Very nice property, but considering the price wouldn’t expect to pay to go in the spa. Also tried charging me for the room on my card even tho it had been paid for in advance. Nice place to go, but wouldn’t go again!
Stayed 1 night in Apr 2024

8/10 Good

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; great wine options; friendly reception staff and nice rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Nathan

Stayed 1 night in Feb 2024

10/10 Excellent

Gazelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing, they were attentive and very friendly. They catered well for us (vegan). I love the attention to detail, our room had alternative milk (plant based), special birthday treat for my wife and we were upgraded to a luxury room (complimentary). I cannot fault anything, this was just perfect from start to finish.
Stayed 2 nights in Feb 2024

6/10 Okay

David

Traveled with partner
A little bit tired, spa treatments were average, not enough staff for the number of customers. There are definitely better spa options available in the area.
Stayed 1 night in Dec 2023

8/10 Good

Sam

Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

8/10 Good

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall but some areas could be improved. Staff v friendly and helpful. Spa is great, clean and never feels overcrowded.
Stayed 3 nights in Nov 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, room comfort
Was okay, wouldn’t stay again.
Booked for our anniversary, was shocked that we would not have spa access outside of our check in/check out time without paying for early check in/late check out. I have never experienced this before when staying in a spa hotel. We had asked for non-alcoholic sparkling wine for the room and where not given the product that was quoted (we had a bottle that retails at 1/3 of the price but was still charged the quoted amount). During our stay we had afternoon tea, it took 3 attempts to get a drink order right which just seemed wasteful. Overall the service was okay, but nothing outstanding or screams 5 star. I have stayed in other spa hotel with better service. I wouldn’t stay again.
Stayed 1 night in Oct 2023

8/10 Good

Justin, Marsh Harbour

Stayed 1 night in Oct 2023

10/10 Excellent

Sam

Stayed 2 nights in Sep 2023

10/10 Excellent

Teagan

Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back soon!
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
Amazing home baked brioche and gluten free breads
Stayed 1 night in Sep 2023

10/10 Excellent

Tracey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel with amazing service - first class
The staff are absolutely first class! This is a really fabulous hidden away hotel and it's a beautiful setting. Whilst i was on business i didnt get chance to use the spa but it looked amazing. The rooms were lovely and beds/bedding extremely comfortable. Little touches like Google assistant in your room, filtered water and fresh milk in the fridge. I could not fault this place. Next time I want to stay in one of the suites as they are stunning.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing trip. The treatments I had were fantastic. Dinner and breakfast were lovely, a couple of niggles, the vegetarian breakfast could have been hotter. I sat at the same table for all meals, and the same traces of food down the side of the seat from when I first had dinner hadn’t been cleaned up, and a few splashes of something on the wall also.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t fault anything about this place.
Stayed 1 night in Sep 2023

10/10 Excellent

Emma

Stayed 1 night in Sep 2023

10/10 Excellent

Toby

Stayed 1 night in Aug 2023

10/10 Excellent

Ed

Stayed 1 night in Aug 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in lovely grounds
Beautiful hotel with lovely clean comfortable rooms. The spa is nicely appointed. Grounds are lovely.
Stayed 1 night in Aug 2023

8/10 Good

Emma

Stayed 1 night in Jul 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2023