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Best Western Plus Heritage Inn

2.5 star property
Hotel in Benicia with free breakfast and fitness center

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Best Western Plus Heritage Inn

Front of property - evening/night
Outdoor pool
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
  • Pool
    PoolPool
  • Hot Tub
    Hot TubHot Tub
  • Parking included
    Parking includedParking included
  • Pet friendly
    Pet friendlyPet friendly
  • Gym
    GymGym
The price is $166
$182 total
includes taxes & fees
Jun 30 - Jul 1

Explore the area

Map
1955 E 2nd St, Benicia, CA, 94510
  • Popular LocationBenicia Certified Farmers Market19 min walk
  • Popular LocationBenicia Clock Tower3 min drive
  • AirportConcord, CA (CCR-Buchanan Field)10 min drive
  • Popular LocationSix Flags Discovery Kingdom10 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Gaspar
Jun 11, 2024
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Benicia, an IHG Hotel
Breakfast included
Pet friendly
Parking included
Free WiFi
8.6 out of 10, Excellent, (569)
The price is $170
$185 total
includes taxes & fees
Jun 30 - Jul 1
Holiday Inn Express Benicia, an IHG Hotel

About the neighborhood

Benicia

Located in Benicia, Best Western Plus Heritage Inn is near theme parks. Benicia Clock Tower and Benicia Historical Museum are local landmarks, and some of the area's activities can be experienced at Blue Rock Springs Golf Courses and Vallejo Ferry Terminal. Six Flags Hurricane Harbor Concord and Studio 41 are also worth visiting.
Visit our Benicia travel guideOpens in a new window

What's nearby

  • Benicia Capitol State Historic Park - 18 min walk
  • Benicia Certified Farmers Market - 19 min walk
  • Benicia Clock Tower - 3 min drive
  • Vallejo Ferry Terminal - 9 min drive
  • Six Flags Discovery Kingdom - 10 min drive

Getting around

  • Martinez Station - 11 min drive
  • Concord, CA (CCR-Buchanan Field) - 11 min drive

Restaurants

  • ‪Taco Bell - ‬3 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Taco Truck - ‬4 min drive
  • ‪One House Bakery - ‬16 min walk
  • ‪Burger King - ‬2 min drive

About this property

Best Western Plus Heritage Inn

Property highlights
At Best Western Plus Heritage Inn, you can look forward to free full breakfast, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Coffee/tea in the lobby, luggage storage, and a 24-hour front desk
  • An elevator, meeting rooms, and a TV in the lobby
  • Guest reviews speak well of the breakfast
Room features
All 96 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,044 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.00 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.00 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Heritage Benicia
Best Western Plus Heritage Inn Benicia
Benicia Best Western
Best Western Benicia
Best Western Plus Heritage
Best Western Heritage Hotel
Best Plus Heritage Benicia
Best Western Plus Heritage Inn Hotel
Best Western Plus Heritage Inn Benicia
Best Western Plus Heritage Inn Hotel Benicia

Frequently asked questions

Does Best Western Plus Heritage Inn have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Heritage Inn?

As of Jun 19, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Heritage Inn on Jun 30, 2024 start from $166.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Heritage Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 40 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Heritage Inn?

Self parking is free at this property.

What time is check-in at Best Western Plus Heritage Inn?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Heritage Inn?

Check-out is at 11 AM.

Where is Best Western Plus Heritage Inn located?

Situated in Benicia, this hotel is within 1 mi (2 km) of Benicia Capitol State Historic Park, Benicia Fire Museum, and Studio 41. Benicia Certified Farmers Market and Benicia Historical Museum are also within 2 mi (3 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 791 reviews" "
Rating 8 - Good. 274 out of 791 reviews" "
Rating 6 - Okay. 87 out of 791 reviews" "
Rating 4 - Poor. 29 out of 791 reviews" "
Rating 2 - Terrible. 18 out of 791 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gaspar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lynnda, parker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy access to freeway and stores. Wonderful staff will stay again next time we visit the area
Stayed 3 nights in May 2024

2/10 Terrible

Roderick

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hard to find
Stayed 4 nights in Feb 2024

10/10 Excellent

Charles, Pleasanton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe parking
Stayed 3 nights in Apr 2024

10/10 Excellent

Juliana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Mar 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't get his name, but a young man working on floor two outside noticed I wasn't finding my way and asked me if I needed assistance. I agreed, and he literally took control and helped me find my room work out whether it was going to work for me worked with the staff and the main desk to get me set up the room. Then we got all my bags out of my car and into the room. Made sure I was comfortable. He was very nice and helpful and professional. This was my first time traveling along with my Parkinson's disease. Was later that evening when I left my keys in the room, and he quickly politely helped me get in. I appreciate his help too. He was very kind and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly, and everything is very clean.. The breakfast was really good.
Stayed 4 nights in Mar 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jas

Stayed 1 night in Jan 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Juliana

Stayed 3 nights in Dec 2023

6/10 Okay

Charles

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge. I liked the shower, microwave and king sized bed. We enjoyed the free hot breakfast and coffee. Convenient location and fair price
Stayed 1 night in Nov 2023

8/10 Good

DONNA, San Bernardino

Stayed 1 night in Nov 2023

10/10 Excellent

Diana

Stayed 1 night in Nov 2023

10/10 Excellent

Larry

Traveled with partner
Everything could not have been better.
Stayed 1 night in Oct 2023

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was quiet and nice but the rooms smell like urine,
Stayed 1 night in Oct 2023

8/10 Good

Carol

Disliked: Staff & service
Even though there is a smoking area provided. Guest seem to stand right outside the mid entrance area to smoke & talk loudly on phone at all hours of the day & night! And both nights someone sat in their car outside my room playing loud music after 10pm. The best part of the stay was the friendliness of the ladies that clean the rooms! They wished me a good evening or good night.. and asked if I was enjoying my visit.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Steve

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 4 nights in Sep 2023

6/10 Okay

William

Disliked: Cleanliness, property conditions & facilities
Needs some work.
When we entered our room a strong musty, damp smell was present. We opened the windows, but being that we were on the first floor, we couldn’t leave them open. Three hours into our stay, our air conditioning unit shorted out and wouldn’t restart. We let the front desk know and they said they were going to call a maintenance technician to come and look at the air conditioner. Maintenance never arrived, and we asked to switch to a different room. The front desk attendant agreed to allowing us to switch rooms, but only after we insisted. The hotel is aging and needs a good upgrade and deep cleaning, but the breakfast area was very nice and the grounds were well maintained.
Stayed 1 night in Sep 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara J

Stayed 1 night in Aug 2023

6/10 Okay

Enzo

Disliked: Cleanliness
I'm sorry to hear that the staff was not as friendly. It can be disappointing when people in customer service roles are not as welcoming or helpful as we would hope. While I can't change the past experience, I can suggest a few possible reasons for their behavior and offer some suggestions for how to address the situation if it happens again: 1. Stress or workload: The staff members may have been dealing with a high volume of customers or personal stress, which can sometimes affect their demeanor. It's important to remember that everyone has bad days. 2. Lack of training: The staff members might not have received proper training on customer service techniques or may not fully understand the importance of being friendly and accommodating. In such cases, their behavior may not be intentional. 3. Miscommunication: There could have been a miscommunication or misunderstanding that led to the staff's unfriendly behavior. It's possible that they didn't realize how they were coming across. If you encounter unfriendly staff in the future, here are a few steps you can take: 1. Stay calm and polite: Although it can be frustrating, it's important to remain calm and polite in your interactions. Being respectful may help defuse the situation and encourage the staff to respond positively. 2. Communicate your concerns: If you feel comfortable doing so, politely express your concerns to the staff or a supervisor. They may not be aware of their behavior and appreciate the feedback.3. S
Stayed 2 nights in Jul 2023

General hotel information

Reasons to Book
Comfortable Beds & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5