“BED BUGS!!! I stayed at this place for 4 days and woke up first day with bite marks all over my body. Since there is no front desk, communicating and getting a new room took hours as the staff online would respond every 3 hours with one sentence max. Upon my trip, I tried to get In touch with the hotel regarding my issue and they simply just ignored, offered no compensation nothing. Terrible.”
“The staff is very friendly and offers help proactively. The breakfast is very good and it’s very nice to be able to have it early in the morning before we go to catch the early train.”
“Great spa and had a nice dinner at the restaurant! There was amazing views of the mountains. Lady at the desk and server was nice and provided great service as well.”