8/10 Bueno
Trina F.
17 jul. 2025
Stay away from Vacasa
We rented this on a last minute trip. It got started off bad when we couldn’t download the check in form to present at the gate on my phone, my computer or my daughter in laws computer. It kept coming up error. I called Vacasa and let them know we would not be able to get to their office before they closed to pick one up and was told I would need to go to Staples or UPS to print off the form. There were no options. I called the property manager and explained it to him and he said they would have a form for me at the gate not to worry. Vacasa did not give me that option. We got there and were in packing and we had gotten groceries on our way in and we did not get ice because the listing said there was an ice maker. There was no ice maker nor were there ice trays. Also when we were getting ready for bed there was a sheet and a computer that was way to small for the bed that would in no way cover both my husband and We searched for extra blankets and couldn’t find any We pulled a twin quilt off the bunk bed to use . The next morning I called Vacasa when they opened because there was supposed to be an amenities pass and if there wasn’t one you were to let them know OR you will be for one of one wasn’t there when you leave. I told them there was no icemaker and was told to check the kitchen cabinet. I said “check the cabinet for an icemaker? The property manager was super helpful and brought an amenities pass. The property manager great but. STAY AWAY FOM VACASA!
Trina F.
Se hospedó 4 noches en junio de 2025















